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Cubic Telecom Technographics
Cubic Telecom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cubic Telecom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 Cubic Telecom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cubic Telecom has purchased the following applications: Workvivo by Zoom for Employee Experience in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Zendesk Service for Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cubic Telecom is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cubic Telecom revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cubic Telecom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cubic Telecom Tech Stack and Enterprise Applications
Cubic Telecom HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Workvivo by Zoom | Employee Experience | HCM | n/a | 2018 | 2018 |
In 2018, Cubic Telecom implemented Workvivo by Zoom as an Employee Experience platform to provide an alternative to an email-dominant internal communication model. The deployment targeted company-wide adoption across all 180 employees, using Workvivo by Zoom features such as spaces, shoutouts, and pulse analytics to surface company news, peer recognition, and engagement signals.
Functional configuration emphasized a social feed, team spaces, recognition workflows, and pulse surveys, aligning the Workvivo by Zoom implementation with internal communications and people operations. Adoption and content governance prioritized consistent use of spaces and shoutouts to ensure equitable reach and regular engagement, and the platform was positioned to reinforce Cubic Telecoms informal culture while allowing all employees to feel connected to the business and to colleagues in a seamless way.
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Cubic Telecom Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, Cubic Telecom implemented Cisco Webex Meetings. The deployment uses Cisco Webex Meetings as its Audio Video and Web Conferencing solution embedded on the corporate website to enable web-initiated sessions and guest joins. Configuration emphasizes browser-based conferencing, meeting scheduling links surfaced on public pages, and client access for employees and external participants.
Cisco Webex Meetings delivers standard Audio Video and Web Conferencing capabilities such as HD video, screen sharing, meeting recording, and browser join, which Cubic Telecom leverages for customer-facing demos and remote collaboration across sales and support functions. Operational scope is centered on site-embedded meeting flows and external participant access, with administrative configuration applied through the Cisco Webex Meetings management interfaces. Governance focuses on meeting link provisioning, access controls for web-initiated sessions, and administrative oversight of meeting policies.
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Collaboration | Collaboration |
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2019 | 2019 |
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Cubic Telecom CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, Cubic Telecom deployed Zendesk Service on its website to provide Customer Support. The deployment established Zendesk Service as the primary web embedded support channel for customer facing inquiries and ticket intake.
Configuration emphasized core Customer Support capabilities, including ticketing workflows, a web support widget, a knowledge base for self service, automated routing and SLA aware queuing. The implementation applied role based agent queues, macros and workflow automation to standardize incident intake and handoffs across support processes.
Architecturally the setup uses Zendesk Service as a cloud hosted SaaS layer embedded into the corporate website, feeding a centralized ticket queue accessible to Cubic Telecom support and operations teams. Governance and rollout focused on queue configuration, access controls, escalation rules and incremental onboarding of support staff to align ticket handling and knowledge management with operational procedures.
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Cubic Telecom ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Cubic Telecom PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Cubic Telecom IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Cubic Telecom CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Cubic Telecom
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Cubic Telecom Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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