Dallas, 75205, TX,
United States
Cufflinks.com Technographics
Cufflinks.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cufflinks.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Cufflinks.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cufflinks.com has purchased the following applications: Amazon Pay for Payment Processing in 2017, My Live Chat for Chatbots and Conversational AI in 2018, Visa CardinalCommerce for eCommerce Fraud Protection in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cufflinks.com is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , PayPal , Visa or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cufflinks.com revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cufflinks.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cufflinks.com Tech Stack and Enterprise Applications
Cufflinks.com ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2017 | 2017 |
In 2017, Cufflinks.com integrated Amazon Pay into its website to handle Payment Processing for its e-commerce checkout flows. The Amazon Pay integration was embedded in the checkout path, enabling shoppers to authenticate with Amazon credentials and authorize payments without reentering full card information.
The storefront is hosted on Amazon Web Services, and the implementation used Amazon Pay hosted checkout components and API-based tokenization to support authorization and capture workflows. Implementation scope was limited to the online storefront and checkout, aligning payment authorization with order capture and shipping processes managed by the retailer.
Operational impact centered on e-commerce, customer service, and order management functions, which adapted reconciliation, refund, and dispute handling processes to work with Amazon Pay merchant tooling. Governance emphasis targeted payment credential security and checkout user experience, leveraging Amazon Pay to centralize buyer authentication and reduce direct card data handling.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Cufflinks.com AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| My Live Chat | Legacy | My Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Cufflinks.com deployed My Live Chat on its website. My Live Chat is used as a Chatbots and Conversational AI solution to provide an embedded cloud hosted live chat widget and conversational interface for customer service and sales inquiries, instrumented through a client side JavaScript snippet that establishes real time chat sessions managed by the vendor service.
The deployment at a 20 person consumer packaged goods retailer focuses on web based chat handling, session transcript capture, and agent routing capabilities consistent with Chatbots and Conversational AI platforms. Operational ownership centers on customer support and ecommerce teams, with configuration emphasizing agent queueing, canned responses, and chat history to support order and product questions, while governance remains vendor hosted with on site staff responsible for daily monitoring and chat workflow adjustments.
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Cufflinks.com eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa CardinalCommerce | eCommerce Fraud Protection | eCommerce | n/a | 2020 | 2020 |
In 2020, Cufflinks.com implemented Visa CardinalCommerce on its public website. Cufflinks.com deployed Visa CardinalCommerce as an eCommerce Fraud Protection solution to support checkout payments and cardholder authentication business functions.
The implementation is a site integration that embeds Visa CardinalCommerce components into the checkout flow, using browser based authentication hooks and payer authentication capabilities typical of the eCommerce Fraud Protection category. Operational ownership is centered in e commerce and payments operations, with governance focused on checkout integration, monitoring of authentication events, and configuration of merchant authentication rules to align with payment processing workflows.
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eCommerce | eCommerce |
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2005 | 2005 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Shipping Management | eCommerce |
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2021 | 2021 |
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Cufflinks.com CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Cufflinks.com ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Cufflinks.com PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Cufflinks.com IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Cufflinks.com
| First Name | Last Name | Title | Function | Department | Phone | |
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| President | CXO | Finance | ||||
| Director of IT | Director | IT | ||||
| PR/Marketing Director | Director | Marketing |
Apps Being Evaluated by Cufflinks.com Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||