Cuscal
Level 1 1 Margaret Street,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 9333-7777
Banking and Financial Services
Cuscal Technographics
Cuscal Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cuscal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 294 Cuscal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cuscal has purchased the following applications: Zuora Billing for Subscription and Recurring Billing in 2020, Reward Gateway Employee Reward and Recognition for Employee Recognition and Rewards Management in 2018, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cuscal is running and its propensity to invest more and deepen its relationship with Zuora , Edenred , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cuscal revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cuscal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cuscal Tech Stack and Enterprise Applications
Cuscal ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zuora | Legacy | Zuora Billing | Subscription and Recurring Billing | ERP | n/a | 2020 | 2020 |
In 2020, Cuscal implemented Zuora Billing to support Subscription and Recurring Billing for customer-facing subscription services delivered via its website. The deployment is focused on centralizing recurring billing functions for a mid-sized Banking and Financial Services firm headquartered in Australia, aligning subscription billing with digital account management on the public site.
Zuora Billing is configured to manage core subscription billing capabilities including subscription lifecycle management, pricing and catalog configuration, invoice generation and recurring billing automation. The implementation emphasizes standard Subscription and Recurring Billing functional workflows such as account and subscription provisioning, billing cycle orchestration, and configurable invoicing templates to support finance and billing operations.
Operational coverage centers on the companys billing and finance functions and extends into customer support workflows exposed on the website, where Zuora Billing drives billing statements and subscription status. Governance and process changes focus on centralized billing controls and workflow handoffs between product teams, billing operations and finance, while the Zuora Billing application remains the system of record for subscription billing on Cuscal's website.
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Cuscal HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Edenred | Legacy | Reward Gateway Employee Reward and Recognition | Employee Recognition and Rewards Management | HCM | n/a | 2018 | 2018 |
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Cuscal Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Cuscal implemented Microsoft 365 as its Collaboration platform. Using Microsoft 365 on their website, the banking and financial services firm with roughly 294 employees deployed the service to support enterprise productivity and public-facing integration on corporate web properties.
The Microsoft 365 implementation includes standard Collaboration modules such as Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for persistent chat and meetings, and OneDrive for file sync and sharing, reflecting typical Collaboration capabilities. Configurations focus on tenant-level provisioning, mailbox and site provisioning, content governance policies, and workspace templating to standardize document and communication workflows.
Operational scope centers on corporate functions responsible for employee communication, document collaboration and stakeholder engagement, with the platform surfaced both internally and via the website. Governance emphasizes administrative controls, role based access and policy driven content management to address financial services requirements.
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Cuscal Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2024 | 2024 |
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Web Content Management | Content Management |
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2012 | 2012 |
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Cuscal CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2023 | 2023 |
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Cuscal ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Cuscal IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Cuscal CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at Cuscal
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information Officer | CXO | IT | |
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Chief Legal and People Officer | CXO | HR | |
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HR Transformation Director | Director | HR | |
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P&C Business Partner | Director | HR | |
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Senior Manager Remuneration | Manager | HR | |
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Apps Being Evaluated by Cuscal Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cuscal IT executives and key decision makers. This section highlights Cuscal's latest recorded technology evaluations, including PayWith Processing for Payment Processing on 2026-01-08, Temenos T24 for Core Banking on 2025-07-29, and UltraData Ultracs for Core Banking on 2025-01-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cuscal digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-08 | Cuscal | Evaluated | PayWith | PayWith Processing | Payment Processing | ERP |
| 2025-07-29 | Cuscal | Evaluated | Temenos | Temenos T24 | Core Banking | ERP Services and Operations |
| 2025-01-06 | Cuscal | Evaluated | UltraData | UltraData Ultracs | Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Cuscal Technographics
Cuscal is a Banking and Financial Services organization based in Australia,
with around 294 employees and annual revenues of $30.0 million.
Cuscal operates a diverse technology stack with applications such as
Zuora Billing, Reward Gateway Employee Reward and Recognition and Microsoft 365,
covering areas like Subscription and Recurring Billing, Employee Recognition and Rewards Management and Collaboration.
Cuscal has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zuora, Edenred and Microsoft.
Cuscal recently adopted applications including
Microsoft Entra ID (formerly Azure Active Directory) in 2025, Algolia Search in 2024 and Slack Connect in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cuscal’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cuscal’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cuscal technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.