Manchester, M50 3RB,
United Kingdom
Customerminds Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Customerminds and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3 Customerminds employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Customerminds has purchased the following applications: Microsoft 365 for Collaboration in 2016, CustomerMinds Which50 for Customer Engagement in 2013, OneTrust CookiePro for Governance, Risk and Compliance in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Customerminds is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , CustomerMinds or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Customerminds revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Customerminds intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CustomerMinds | Legacy | CustomerMinds Which50 | Customer Engagement | CRM | n/a | 2013 | 2013 |
In 2013 Customerminds deployed CustomerMinds Which50 on its website. The CustomerMinds Which50 implementation serves as the company level on site engagement and feedback tool inside the Customer Engagement category, capturing visitor feedback and routing responses into commercial workflows. The deployment targeted web based engagement for a small professional services firm, aligning feedback capture with marketing and client services activities. This configuration links CustomerMinds Which50 to business functions such as lead qualification, client outreach, and ongoing account management.
The implementation leverages CustomerMinds Which50 capabilities common to Customer Engagement applications, including on site survey and feedback capture, rule based engagement triggers, and dashboarding for response analysis. Architecturally the solution is embedded into the public website as a client side engagement layer that feeds a hosted application for data persistence and reporting, with configuration focused on survey design, engagement segmentation, and response routing. Governance and operational ownership rested with client facing staff who configured questions and managed follow up workflows to ensure feedback informed sales and account management processes.
|
|
|
|
|
Customer Support | CRM |
|
2014 | 2014 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneTrust | Legacy | OneTrust CookiePro | Governance, Risk and Compliance | TRM | n/a | 2022 | 2022 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2022 | 2022 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||