AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Customerminds Tech Stack and Enterprise Applications

Customerminds Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016, Customerminds deployed Microsoft 365 for Collaboration. Customerminds implemented Microsoft 365 as a cloud-hosted collaboration and productivity platform supporting its three-person professional services team in the United Kingdom, and the company uses Microsoft 365 on their website. The deployment establishes Microsoft 365 as the primary Collaboration application for the firm, linking core productivity tools to client-facing and internal content. The implementation focuses on standard Collaboration capabilities including cloud email and calendaring, document collaboration and file storage, and real-time communication and meetings, provisioned through a single Microsoft 365 tenant appropriate for a very small organization. Governance and operational ownership are centralized, with the suite supporting business functions such as client communication, knowledge sharing, and project coordination across the firm.
Collaboration Collaboration 2022 2022
Customerminds CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CustomerMinds Legacy CustomerMinds Which50 Customer Engagement CRM n/a 2013 2013
In 2013 Customerminds deployed CustomerMinds Which50 on its website. The CustomerMinds Which50 implementation serves as the company level on site engagement and feedback tool inside the Customer Engagement category, capturing visitor feedback and routing responses into commercial workflows. The deployment targeted web based engagement for a small professional services firm, aligning feedback capture with marketing and client services activities. This configuration links CustomerMinds Which50 to business functions such as lead qualification, client outreach, and ongoing account management. The implementation leverages CustomerMinds Which50 capabilities common to Customer Engagement applications, including on site survey and feedback capture, rule based engagement triggers, and dashboarding for response analysis. Architecturally the solution is embedded into the public website as a client side engagement layer that feeds a hosted application for data persistence and reporting, with configuration focused on survey design, engagement segmentation, and response routing. Governance and operational ownership rested with client facing staff who configured questions and managed follow up workflows to ensure feedback informed sales and account management processes.
Customer Support CRM 2014 2014
Customerminds TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OneTrust Legacy OneTrust CookiePro Governance, Risk and Compliance TRM n/a 2022 2022
In 2022, Customerminds implemented OneTrust CookiePro on its website. Customerminds deployed OneTrust CookiePro as a Governance, Risk and Compliance application to centralize cookie consent management, preference capture and basic cookie categorization for its UK professional services site. The configuration includes a consent banner, a user preference center, automated cookie classification and consent logging consistent with common consent workflows and audit needs. Operational scope is website level, supporting marketing and legal privacy functions for the three person firm.
Governance, Risk and Compliance TRM 2022 2022
Customerminds PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Customerminds IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Customerminds

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Customerminds Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Customerminds IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Customerminds digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Customerminds Technographics
Customerminds is a Professional Services organization based in United Kingdom, with around 3 employees and annual revenues of $1.0 million.
Customerminds operates a diverse technology stack with applications such as Microsoft 365, CustomerMinds Which50 and OneTrust CookiePro, covering areas like Collaboration, Customer Engagement and Governance, Risk and Compliance.
Customerminds has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, CustomerMinds and OneTrust.
Customerminds recently adopted applications including Slack Connect in 2022, OneTrust CookiePro in 2022 and OneTrust Cookie Consent in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Customerminds’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Customerminds’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Customerminds technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.