AI Buyer Insights:

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● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

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● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

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● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

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● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

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● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

Customerminds
Location
1110 Imperial Point,
Manchester, M50 3RB,
United Kingdom
Website
https://www.customerminds.com/
Phone
n/a
Artw industry
Professional Services
Employee
Revenue

Customerminds Technographics

Customerminds Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Customerminds and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3 Customerminds employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Customerminds has purchased the following applications: Microsoft 365 for Collaboration in 2016, CustomerMinds Which50 for Customer Engagement in 2013, OneTrust CookiePro for Governance, Risk and Compliance in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Customerminds is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , CustomerMinds or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Customerminds revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Customerminds intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Customerminds Tech Stack and Enterprise Applications

Customerminds Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016, Customerminds deployed Microsoft 365 for Collaboration. Customerminds implemented Microsoft 365 as a cloud-hosted collaboration and productivity platform supporting its three-person professional services team in the United Kingdom, and the company uses Microsoft 365 on their website. The deployment establishes Microsoft 365 as the primary Collaboration application for the firm, linking core productivity tools to client-facing and internal content. The implementation focuses on standard Collaboration capabilities including cloud email and calendaring, document collaboration and file storage, and real-time communication and meetings, provisioned through a single Microsoft 365 tenant appropriate for a very small organization. Governance and operational ownership are centralized, with the suite supporting business functions such as client communication, knowledge sharing, and project coordination across the firm.
Collaboration Collaboration 2022 2022
Customerminds CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CustomerMinds Legacy CustomerMinds Which50 Customer Engagement CRM n/a 2013 2013
In 2013 Customerminds deployed CustomerMinds Which50 on its website. The CustomerMinds Which50 implementation serves as the company level on site engagement and feedback tool inside the Customer Engagement category, capturing visitor feedback and routing responses into commercial workflows. The deployment targeted web based engagement for a small professional services firm, aligning feedback capture with marketing and client services activities. This configuration links CustomerMinds Which50 to business functions such as lead qualification, client outreach, and ongoing account management. The implementation leverages CustomerMinds Which50 capabilities common to Customer Engagement applications, including on site survey and feedback capture, rule based engagement triggers, and dashboarding for response analysis. Architecturally the solution is embedded into the public website as a client side engagement layer that feeds a hosted application for data persistence and reporting, with configuration focused on survey design, engagement segmentation, and response routing. Governance and operational ownership rested with client facing staff who configured questions and managed follow up workflows to ensure feedback informed sales and account management processes.
Customer Support CRM 2014 2014
Customerminds TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OneTrust Legacy OneTrust CookiePro Governance, Risk and Compliance TRM n/a 2022 2022
In 2022, Customerminds implemented OneTrust CookiePro on its website. Customerminds deployed OneTrust CookiePro as a Governance, Risk and Compliance application to centralize cookie consent management, preference capture and basic cookie categorization for its UK professional services site. The configuration includes a consent banner, a user preference center, automated cookie classification and consent logging consistent with common consent workflows and audit needs. Operational scope is website level, supporting marketing and legal privacy functions for the three person firm.
Governance, Risk and Compliance TRM 2022 2022
Customerminds PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Customerminds IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Customerminds

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by Customerminds Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Customerminds IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Customerminds digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Customerminds Technographics
Customerminds is a Professional Services organization based in United Kingdom, with around 3 employees and annual revenues of $1.0 million.
Customerminds operates a diverse technology stack with applications such as Microsoft 365, CustomerMinds Which50 and OneTrust CookiePro, covering areas like Collaboration, Customer Engagement and Governance, Risk and Compliance.
Customerminds has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, CustomerMinds and OneTrust.
Customerminds recently adopted applications including Slack Connect in 2022, OneTrust CookiePro in 2022 and OneTrust Cookie Consent in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Customerminds’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Customerminds’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Customerminds technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.