Rotterdam Albrands, x,
Netherlands
Customs Support International Technographics
Customs Support International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Customs Support International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Customs Support International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Customs Support International has purchased the following applications: Recruitee for Recruiting, Applicant Tracking System in 2022, Drift AI Chatbot for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Customs Support International is running and its propensity to invest more and deepen its relationship with Tellent , Drift , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Customs Support International revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Customs Support International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Customs Support International Tech Stack and Enterprise Applications
Customs Support International HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tellent | Legacy | Recruitee | Recruiting, Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Customs Support International implemented Recruitee as its Recruiting,Applicant Tracking System to manage on-site career pages and direct applicant intake. The deployment centered on embedding Recruitee into the corporate website careers flow, configuring job posting and the careers module, applicant tracking, candidate profile consolidation, pipeline stage management, interview scheduling, and offer workflow capabilities typical of an applicant tracking system. Recruitee was configured to publish jobs to the company website career surface, enabling centralized candidate capture and workflow orchestration within the application.
Operational scope covers end-to-end recruiting activities for the small professional services firm, with internal HR and hiring managers using Recruitee for candidate review, pipeline management, and structured hiring workflows. Customs Support International Recruitee Recruiting,Applicant Tracking System supports the business function of recruitment and applicant tracking, consolidating hiring communication and candidate data through the website-integrated careers experience.
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Customs Support International AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Customs Support International deployed Drift AI Chatbot on its public website. The Drift AI Chatbot, classified in the Chatbots and Conversational AI category, is positioned to handle customer engagement and preliminary intake for the firm s customs compliance and advisory services.
Deployment is website embedded and aligned with a small, centralized operational model appropriate for a 10 employee professional services firm, with the conversational layer delivered from the vendor s cloud and managed through the application s administration interface. Functional capabilities implemented include conversational flows for FAQs and initial lead capture, automated routing toward human responders, and scripted intake workflows to standardize inquiries, with governance and content updates managed by the customer support and sales owners.
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Customs Support International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Customs Support International implemented Microsoft 365 as its Collaboration platform. The implementation is visible on their website and supports the Netherlands-based professional services firm of roughly 10 employees. Microsoft 365 provides core collaboration capabilities including hosted email, document storage and sharing, real-time chat and meetings, and browser-based Office applications. The deployment architecture is centered on a cloud-hosted Microsoft 365 tenant provisioned for company users, with tenant-level identity and access management and cloud content services.
Configuration emphasized user provisioning, mailbox and document library configuration, and the creation of team collaboration spaces to support business functions such as client communications, customs documentation workflows, and internal knowledge management. Governance has been structured through centralized tenant administration and role-based access to control file sharing and collaboration workflows, aligning operational controls with small firm Collaboration needs. Microsoft 365 is used on their website as part of their publicly visible digital presence, and the application selection directly connects Customs Support International, Microsoft 365, Collaboration, and core business functions.
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Collaboration | Collaboration |
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2022 | 2022 |
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Customs Support International Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2019 | 2019 |
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Customs Support International CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2017 | 2017 |
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Customs Support International PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Customs Support International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Customs Support International
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Customs Support International Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-01-27 | Customs Support International | Evaluated | Postman | Postman API Testing | Test Automation Platform | PaaS |