Cynosure
5 Carlisle Road,
Westford, 1886, MA,
United States
Westford, 1886, MA,
United States
1 800-886-2966
Life Sciences
Cynosure Technographics
Cynosure Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cynosure and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1416 Cynosure employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cynosure has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, SAP Commerce Cloud (ex Hybris) for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cynosure is running and its propensity to invest more and deepen its relationship with SAP , Cisco Systems , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cynosure revenues, which have grown to $433.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cynosure intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cynosure Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2020 | 2021 |
In 2020, Cynosure implemented SAP S/4 HANA as its ERP Financial backbone. The program addressed finance modernization needs for the life sciences company and centralized core ledger and statutory financial processes in SAP S/4 HANA.
Configuration work focused on core financial modules including general ledger, accounts payable, accounts receivable, asset accounting, and financial close automation, leveraging SAP S/4 HANA capabilities for ledgers, chart of accounts harmonization, and master data governance. Standard ERP Financial functional terminology such as period end close, intercompany accounting, tax reporting, and financial master data management were central to the implementation.
Operational scope concentrated on Cynosure's finance and accounting functions across its Life Sciences operations, with rollout activities aligned to accounting, treasury, and procurement workflows. Project notes reference parallel S/4 HANA efforts including Apellis and Rosemont and indicate Kawasaki Engineering support during the program, reflecting cross project knowledge sharing and engineering assistance documented in program records.
Governance measures formalized process ownership for month end close, established configuration control for the SAP S/4 HANA environment, and instituted change management and training for finance teams to adopt ERP Financial processes. Technical architecture centered on a core SAP S/4 HANA instance hosting finance modules and centralized master data, with scoped interfaces to operational systems implemented as required.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Cynosure implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution on the company website. Cynosure Cisco Webex Meetings provides browser-based meeting join, hosted meeting rooms, and virtual collaboration capabilities for external and internal engagement.
The deployment was configured to expose meeting access controls and join workflows directly on Cynosure's public site, enabling scheduled and ad hoc sessions to be initiated from web pages. Core capabilities implemented include screen sharing, multi-party audio and video, meeting recording and playback, attendee controls, and meeting scheduling and invitation management through the Cisco Webex Meetings interface.
Operational coverage targets customer facing web meetings and internal collaboration across product, commercial and support functions for a 1416 employee Life Sciences company. Integrations emphasize web-embedded access and standard scheduling workflows, with browser and mobile join paths and centralized administration for user provisioning, role based meeting controls and security settings.
Governance centered on configuring access controls, recording retention policies and meeting scheduling standards to align virtual engagement with clinical and customer workflows. Cynosure Cisco Webex Meetings fulfils the Company Application Category Business Function relationship by serving as the primary Audio Video and Web Conferencing layer for online demonstrations, remote customer interactions and internal team collaboration.
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Commerce Cloud (ex Hybris) | eCommerce | eCommerce | n/a | 2020 | 2021 |
In 2020, Cynosure implemented SAP Commerce Cloud (ex Hybris) as its eCommerce platform to centralize online product experiences and transaction processing. Cynosure SAP Commerce Cloud (ex Hybris) eCommerce implementation was positioned to support commerce-led sales and order management functions across digital channels.
The SAP Commerce Cloud (ex Hybris) deployment focused on core commerce modules, including product catalog and product content management, storefront and checkout flows, pricing and promotions engines, and order management capabilities. Configuration emphasized catalog versioning, customer segmentation for pricing, and standard commerce workflows for cart, checkout, and order lifecycle processing.
The implementation integrated with SAP S/4 HANA to synchronize master data, pricing, inventory availability, and order fulfillment records. Integration used API based connectivity to align commerce transactions with back office financial and supply chain records, enabling automated order handoffs and consistent master data between SAP Commerce Cloud and SAP S/4 HANA.
Operational scope encompassed commerce, sales, marketing, and customer service processes, consolidating product data management and order orchestration to reduce manual handoffs. Governance centered on a centralized commerce operations model with defined interfaces to S/4 HANA for master data governance and order reconciliation, and workflows to coordinate commerce changes with back office owners.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Cynosure
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Cynosure Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Cynosure Technographics
Cynosure is a Life Sciences organization based in United States,
with around 1416 employees and annual revenues of $433.0 million.
Cynosure operates a diverse technology stack with applications such as
SAP S/4 HANA, Cisco Webex Meetings and SAP Commerce Cloud (ex Hybris),
covering areas like ERP Financial, Audio Video and Web Conferencing and eCommerce.
Cynosure has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Cisco Systems.
Cynosure recently adopted applications including
Adobe Connect in 2021, Microsoft 365 in 2021 and AdRoll in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cynosure’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cynosure’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cynosure technographics profile,
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