Cambridge, CB1 2JD,
United Kingdom
Cyted Health Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Cyted Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Cyted Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cyted Health has purchased the following applications: Personio Conversations for HR Service Delivery in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2024, Zendesk Service for Customer Support in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cyted Health is running and its propensity to invest more and deepen its relationship with Personio , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cyted Health revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cyted Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Personio | Legacy | Personio Conversations | HR Service Delivery | HCM | n/a | 2022 | 2022 |
In 2022, Cyted Health implemented Personio Conversations as an HR helpdesk to centralise employee queries in its HR Service Delivery environment. The deployment positioned Personio Conversations as the primary case management interface for the People team at the Cambridge based healthcare provider.
Personio Conversations was configured to route inquiries and share workload across the People team, and it integrated with Slack to surface tickets inside existing employee communication channels. The implementation used Conversations case tracking and collaborative response workflows to accelerate onboarding tasks and HR task completion. For a company of about 50 employees the configuration emphasized a lightweight operational model, focusing on centralized ticket intake, assignment, and status visibility.
Integration with Slack is explicit, enabling incoming queries to be converted into Conversation cases and allowing HR staff to triage and respond without switching consoles. Operational scope concentrated on UK HR process improvements and onboarding workflows, helping new HR staff learn process patterns through active case handling. Business functions impacted include HR operations and employee onboarding.
Governance changes centered on centralising query ownership and establishing shared workload practices within the People team, improving knowledge transfer and situational awareness during rollout. The case study highlights UK HR process improvements and learning benefits for new HR staff through Conversations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2024 | 2024 |
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Collaboration | Collaboration |
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2025 | 2025 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2024 | 2024 |
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IT Service Management | ITSM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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