AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Dale Power Solutions Tech Stack and Enterprise Applications

Dale Power Solutions ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sage Legacy Sage 1000 ERP Financial ERP n/a 2011 2011
In 2011, Dale Power Solutions implemented Sage 1000 as its ERP Financial system. The deployment established a transaction backbone for finance, purchasing and inventory at the Scarborough distribution and service site. Sage 1000 was configured to manage core financials, purchasing requisitions, stock control, goods receipt and inventory management, and to support MRP-driven workflows for manufactured goods. Configuration included master data management and automated reorder reporting to support Kanban and replenishment controls used by procurement and production teams. The Sage 1000 implementation operated alongside other applications in the environment, including Sage 500, Siclops and EFACS, with Microsoft Access and Microsoft Office used for supplementary reporting and ad hoc commercial analysis. Operational coverage included buyers, stores, goods receipt, production support and finance functions, supporting requisition processing, supplier negotiations and resolution of production shortages. Governance emphasis was placed on maintaining accurate master data, supplier KPIs, commercial contract records and controls for company vehicle hire and travel within procurement workflows. The implementation reinforced procedural controls for inventory receipts, reorder processes and Kanban replenishment, while regular manual reporting via Access databases remained part of operational practice.
ERP Financial ERP 2011 2011
ERP Financial ERP 2017 2017
Dale Power Solutions HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Advance Systems Legacy Mitrefinch Time and Attendance Time and Attendance HCM n/a 2017 2017
In 2017, Dale Power Solutions implemented Mitrefinch Time and Attendance, deploying the Time and Attendance application to centralize hourly capture and absence scheduling across its UK distribution operation. The deployment provided portal-level control for employee time management and holiday administration, and the Mitrefinch portal was used operationally to enforce end-of-day completion workflows across stores and storage areas. Mitrefinch Time and Attendance was configured to manage clocking and leave, maintain rosters and track working hours for warehouse and stores staff, aligning with typical Time and Attendance capabilities such as timesheet capture and absence tracking. Administrative control of the Mitrefinch portal centralized payroll-ready time data and holiday records for HR and operations, while day-to-day tasks included validating daily time entries and ensuring all areas were 100% complete at the end of each day. Operational governance included training of new staff in the storage area and onboarding work experience students to ensure consistent timekeeping practices and portal usage. The system owner ran and arranged teams for end-of-year stocktaking and maintained general stores housekeeping, embedding time and attendance controls into warehouse workflows. Business functions impacted included HR, operations, and warehouse management, who used the Mitrefinch Time and Attendance portal to coordinate staffing, absence administration, and routine labor validation.
Dale Power Solutions AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Dale Power Solutions implemented Tawk.to on its public website as a customer-facing conversational interface. The implementation uses the Tawk.to chat widget to deliver real-time messaging and visitor engagement, aligning with Chatbots and Conversational AI capabilities such as live chat, presence indicators, and a hosted agent console. Deployment is web embedded via a client side script and leverages the vendor hosted console for agent routing and session history, keeping the runtime footprint on the website front end. Functional configuration centers on live chat sessions, persistent chat transcripts, and templated responses to handle distribution and product inquiries, supporting customer service and sales functions. Operational scope is website level customer engagement for Dale Power Solutions, focused on inquiry handling through the Tawk.to interface rather than upstream order management systems. Governance is managed through agent assignment and response workflows configured inside the Tawk.to console, with transcript review and monitoring used to shape support processes.
Dale Power Solutions eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
Dale Power Solutions CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Dale Power Solutions

First Name Last Name Title Function Department Email Phone
Finance Controller Director Finance
IT & Comms Manager Manager Finance
Operations Manager Manager Finance
Chairman CXO Finance
Product Director Director Finance
Chief Executive Officer CXO Operations
Senior Management Accountant Manager Finance
IT Manager Manager IT

Apps Being Evaluated by Dale Power Solutions Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dale Power Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dale Power Solutions digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Dale Power Solutions Technographics
Dale Power Solutions is a Distribution organization based in United Kingdom, with around 243 employees and annual revenues of $37.0 million.
Dale Power Solutions operates a diverse technology stack with applications such as Sage 1000, Mitrefinch Time and Attendance and Tawk.to, covering areas like ERP Financial, Time and Attendance and Chatbots and Conversational AI.
Dale Power Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sage, Advance Systems and Tawk.to.
Dale Power Solutions recently adopted applications including WooCommerce in 2021, Solid Security Pro in 2021 and Tawk.to in 2020, highlighting its ongoing modernization strategy.
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Our research team continuously updates Dale Power Solutions’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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