Scarborough, YO11 3DU,
United Kingdom
Dale Power Solutions Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Dale Power Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 243 Dale Power Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dale Power Solutions has purchased the following applications: Sage 1000 for ERP Financial in 2011, Mitrefinch Time and Attendance for Time and Attendance in 2017, Tawk.to for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dale Power Solutions is running and its propensity to invest more and deepen its relationship with Sage , Pegasus , Exel Computer Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dale Power Solutions revenues, which have grown to $37.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dale Power Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 1000 | ERP Financial | ERP Financial Management | n/a | 2011 | 2011 |
In 2011, Dale Power Solutions implemented Sage 1000 as its ERP Financial system. The deployment established a transaction backbone for finance, purchasing and inventory at the Scarborough distribution and service site.
Sage 1000 was configured to manage core financials, purchasing requisitions, stock control, goods receipt and inventory management, and to support MRP-driven workflows for manufactured goods. Configuration included master data management and automated reorder reporting to support Kanban and replenishment controls used by procurement and production teams.
The Sage 1000 implementation operated alongside other applications in the environment, including Sage 500, Siclops and EFACS, with Microsoft Access and Microsoft Office used for supplementary reporting and ad hoc commercial analysis. Operational coverage included buyers, stores, goods receipt, production support and finance functions, supporting requisition processing, supplier negotiations and resolution of production shortages.
Governance emphasis was placed on maintaining accurate master data, supplier KPIs, commercial contract records and controls for company vehicle hire and travel within procurement workflows. The implementation reinforced procedural controls for inventory receipts, reorder processes and Kanban replenishment, while regular manual reporting via Access databases remained part of operational practice.
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ERP Financial | ERP Financial Management |
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2011 | 2011 |
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ERP Financial | ERP Financial Management |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Advance Systems | Legacy | Mitrefinch Time and Attendance | Time and Attendance | HCM | n/a | 2017 | 2017 |
In 2017, Dale Power Solutions implemented Mitrefinch Time and Attendance, deploying the Time and Attendance application to centralize hourly capture and absence scheduling across its UK distribution operation. The deployment provided portal-level control for employee time management and holiday administration, and the Mitrefinch portal was used operationally to enforce end-of-day completion workflows across stores and storage areas.
Mitrefinch Time and Attendance was configured to manage clocking and leave, maintain rosters and track working hours for warehouse and stores staff, aligning with typical Time and Attendance capabilities such as timesheet capture and absence tracking. Administrative control of the Mitrefinch portal centralized payroll-ready time data and holiday records for HR and operations, while day-to-day tasks included validating daily time entries and ensuring all areas were 100% complete at the end of each day.
Operational governance included training of new staff in the storage area and onboarding work experience students to ensure consistent timekeeping practices and portal usage. The system owner ran and arranged teams for end-of-year stocktaking and maintained general stores housekeeping, embedding time and attendance controls into warehouse workflows. Business functions impacted included HR, operations, and warehouse management, who used the Mitrefinch Time and Attendance portal to coordinate staffing, absence administration, and routine labor validation.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Dale Power Solutions implemented Tawk.to on its public website as a customer-facing conversational interface. The implementation uses the Tawk.to chat widget to deliver real-time messaging and visitor engagement, aligning with Chatbots and Conversational AI capabilities such as live chat, presence indicators, and a hosted agent console. Deployment is web embedded via a client side script and leverages the vendor hosted console for agent routing and session history, keeping the runtime footprint on the website front end.
Functional configuration centers on live chat sessions, persistent chat transcripts, and templated responses to handle distribution and product inquiries, supporting customer service and sales functions. Operational scope is website level customer engagement for Dale Power Solutions, focused on inquiry handling through the Tawk.to interface rather than upstream order management systems. Governance is managed through agent assignment and response workflows configured inside the Tawk.to console, with transcript review and monitoring used to shape support processes.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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