Damen Shipyards Gorinchem B.V.
Avelingen West 20,
Gorinchem, 4202 MS,
Netherlands
Gorinchem, 4202 MS,
Netherlands
31 183 639 911
Manufacturing
Damen Shipyards Gorinchem B.V. Technographics
Damen Shipyards Gorinchem B.V. Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Damen Shipyards Gorinchem B.V. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10500 Damen Shipyards Gorinchem B.V. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Damen Shipyards Gorinchem B.V. has purchased the following applications: IFS Cloud ERP for ERP Financial in 2008, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Damen Shipyards Gorinchem B.V. is running and its propensity to invest more and deepen its relationship with IFS , Tata Consultancy Services , MobileXpense or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Damen Shipyards Gorinchem B.V. revenues, which have grown to $2.55 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Damen Shipyards Gorinchem B.V. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Damen Shipyards Gorinchem B.V. Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2008 | 2008 |
In 2008, Damen Shipyards Gorinchem B.V. implemented IFS Cloud ERP. The deployment was scoped to the Ship Repair and Conversion division and is classified as ERP Financial.
The IFS Cloud ERP implementation emphasized core ERP Financial capabilities, implementing standard financial and project control workflows common to the category. Configurations addressed general ledger, accounts payable, accounts receivable, fixed asset accounting and project accounting to align with repair and conversion project costing and billing.
Deployment followed a division-scoped, phased rollout model, with system configuration aligned to finance, project control, procurement and operations functions supporting ship repair projects. IFS Cloud ERP was provisioned alongside a separate enterprise initiative, the rollout of Microsoft SharePoint2013 as the company intranet and knowledge collaboration platform.
Governance was delivered through an enterprise IT project manager who concurrently managed both major programs, providing centralized project oversight and phased cutover coordination for the Ship Repair and Conversion division. The engagement reflects a focused ERP Financial implementation with parallel investment in intranet and collaboration infrastructure.
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ERP Financial | ERP Financial Management |
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2019 | 2020 |
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Expense Management | ERP Financial Management |
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2008 | 2008 |
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Expense Management | ERP Financial Management |
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2015 | 2015 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Damen Shipyards Gorinchem B.V. implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website to provide real time visitor engagement. The deployment uses Salesforce Chat within the Chatbots and Conversational AI category to expose a live agent channel for prospective clients and service inquiries on the corporate site.
The implementation configures standard conversational capabilities of Salesforce Chat, including agent console sessions, real time chat routing and queuing, session transcript capture, presence management, and canned response scripting. Salesforce Chat is instrumented as the primary web chat widget, supporting handoff workflows from automated messaging to human agents and preserving transcripts for downstream processing.
Operational scope centers on customer facing web interactions, with the system positioned to support customer service and commercial engagement workflows. Governance arrangements align with web contact intake procedures, using scripted escalation paths and agent assignment rules to route chats into existing CRM and case management workflows. The configuration emphasizes a public facing channel for sales and support engagement rather than backend system replacement.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Damen Shipyards Gorinchem B.V. deployed Microsoft 365 as its Collaboration platform. Microsoft 365 is also referenced as an in use technology on the company website, confirming public acknowledgment of the suite.
The Microsoft 365 deployment centers on core Collaboration capabilities, including Exchange Online email, Microsoft Teams for chat and meetings, SharePoint Online for document management and intranet functions, OneDrive for file sync, and the Office productivity applications. Configuration work focused on tenant-level services and the orchestration of real-time collaboration and document lifecycle controls within the Microsoft 365 suite.
Operational coverage extends across corporate functions and engineering and shipbuilding operations, where Collaboration tools support design reviews, project coordination, and routine enterprise communications. Identity and access are handled at the tenant level to enable single sign-on and centralized account provisioning consistent with Microsoft 365 identity models.
Governance activity emphasizes tenant administration, information governance, compliance configuration, and policy-driven access controls typical of Collaboration deployments. Change management included role-based provisioning, mailbox and site governance, and user adoption programs to align workflows with Teams and SharePoint collaboration patterns.
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2011 | 2011 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2017 | 2017 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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3D Modeling | PLM and Engineering |
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2022 | 2023 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supplier Relationship Management | Procurement |
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2013 | 2013 |
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Supplier Relationship Management | Procurement |
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2013 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2009 | 2009 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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IT Decision Makers and Key Stakeholders at Damen Shipyards Gorinchem B.V.
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Damen Shipyards Gorinchem B.V. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Damen Shipyards Gorinchem B.V. Technographics
Damen Shipyards Gorinchem B.V. is a Manufacturing organization based in Netherlands,
with around 10500 employees and annual revenues of $2.55 billion.
Damen Shipyards Gorinchem B.V. operates a diverse technology stack with applications such as
IFS Cloud ERP, Salesforce Chat (formerly Salesforce Live Agent) and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Damen Shipyards Gorinchem B.V. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IFS, Salesforce and Microsoft.
Damen Shipyards Gorinchem B.V. recently adopted applications including
Bentley Maxsurf in 2022, Wingify VWO in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Damen Shipyards Gorinchem B.V.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Damen Shipyards Gorinchem B.V.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Damen Shipyards Gorinchem B.V. technographics profile,
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