AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

List of IFS CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Anthesis Professional Services 91 $20M United Kingdom IFS IFS CRM CRM 2014 n/a In 2014, Anthesis implemented IFS CRM to centralize customer engagement and commercial workflows. The deployment is documented as IFS CRM in the CRM category and targeted opportunity to order processes and management reporting from the outset. Implementation work included Aurena development for Apps10 CRM, with configuration of Opportunity to Order workflows, events handling, data migration routines and security role definitions. Reporting capabilities were delivered as interactive lobbies to support pipeline visibility and executive dashboards. Operational scope centered on sales and commercial operations and extended into bid and delivery coordination, with governance activities focused on data migration sequencing and security configuration during rollout. Anthesis IFS CRM CRM provided a unified application platform for sales, commercial and client-facing functions.
BOLIX Distribution 300 $30M Poland IFS IFS CRM CRM 2011 n/a In 2011 Bolix implemented IFS CRM, deploying the CRM application to support sales operations, B2B customer self-service, and warehouse-oriented customer workflows as part of a broader IFS upgrade. The implementation was executed to retain core IFS functionality while remodeling business workflows across production, manufacturing reporting, logistics and sales. The IFS CRM implementation was configured to enable task-oriented warehouse workflows and to extend sales automation. Key capabilities implemented included pallet-handling workflow support, online reporting of warehousing tasks via wireless QR code reader terminals, shipment planning and scheduling for manufacturing and logistics, FEFO based shipment processing, and paper-free approval and valuation processes in the sales cycle. The full application name IFS CRM appears in system screens and was re-implemented to align with redesigned processes rather than to add unrelated modules. Integrations were realized within the IFS environment to connect manufacturing reporting, warehouse terminals and sales order processing, and the scope covered production floor communication, warehouse operations and field sales workflows. The deployment also extended to Bolix’s Ukrainian subsidiary where IFS was used to cover financials and distribution, providing cross-entity transparency and control as part of the same application landscape. Governance and process restructuring accompanied the technical rollout, business workflows were remodeled, new rules for warehouse operations were established, and manufacturing reporting procedures were changed to capture actual task times for comparison to standards. A request system for terminal operators redistributed operational responsibilities, and sales processes were reworked to include on-the-fly valuation and paperless documentation involving field sales representatives in both order drafting and execution. Reported outcomes included improved warehouse operations through online logging of manufactured items, introduction of a pallet unit and pallet transfer reporting to improve inventory accuracy, elimination of manual typing, reduced paperwork and better stock rotation. Shipment efficiency improved with collective shipments and pallet verification, staff responsibilities became clearer enabling analysis of individual task performance, and the solution enabled customers to use a flexible B2B web portal to browse inventory, place orders and view invoices and shipment status.
Cheer Pack North America Manufacturing 270 $30M United States IFS IFS CRM CRM 2021 n/a In 2021, Cheer Pack North America deployed IFS CRM as part of its broader IFS.ai application landscape to support rapid manufacturing growth and expanded sales operations. The deployment sat alongside a modular IFS ERP architecture already used across manufacturing and provided the company with scalable available-to-promise capability as it added a new plant and grew to over 270 employees. Implementation focused on functional modules commonly associated with the CRM category, with explicit use of the customer service module and the CRM module to surface opportunities and drive sales motions. Manufacturing and quality modules were implemented in parallel, document management was centralized for version control and scanning, and the shop-order configuration replaced the prior production line approach to provide the finer lot traceability customers required. Operational architecture included real-time access to IFS.ai from shop floor and warehouse roles, enabled by a mobility rollout using more than thirty Microsoft Surface Pro tablets as laptop replacements. The IFS CRM and adjacent modules were used by sales, customer service, manufacturing supervisors and warehouse coordinators to create a seamless connection between sales, production and warehouse and to surface real-time production and inventory data. Governance and rollout emphasized training and staged adoption, with sales staff receiving classes to adopt IFS CRM and plans to extend the sales module to broaden usage. Outcomes recorded by the customer include complete stock visibility, reduced costs through time savings, improved lot traceability, centralized document control and quantified time savings for supervisors and warehouse employees through mobile access to IFS.ai.
Manufacturing 10500 $2.5B Netherlands IFS IFS CRM CRM 2011 n/a
Construction and Real Estate 500 $100M United Kingdom IFS IFS CRM CRM 2020 n/a
Manufacturing 101 $13M Sweden IFS IFS CRM CRM 2012 n/a
Manufacturing 150 $20M Poland IFS IFS CRM CRM 2018 InfoConsulting
Construction and Real Estate 2000 $1.0B United Kingdom IFS IFS CRM CRM 2013 n/a
Manufacturing 1200 $250M United Kingdom IFS IFS CRM CRM 2015 n/a
Consumer Packaged Goods 352 $50M United Kingdom IFS IFS CRM CRM 2018 n/a
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Buyer Intent: Companies Evaluating IFS CRM

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating IFS CRM. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating IFS CRM for CRM include:

  1. ACR Electronics, a United States based Manufacturing organization with 160 Employees
  2. Burt Process Equipment, a United States based Manufacturing company with 150 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

Logo Company Industry Employees Revenue Country Evaluated
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FAQ - APPS RUN THE WORLD IFS CRM Coverage

IFS CRM is a CRM solution from IFS.

Companies worldwide use IFS CRM, from small firms to large enterprises across 21+ industries.

Organizations such as Damen Shipyards Gorinchem B.V., Tomra Systems, Multiplex UK, Suffolk County Water and Olympus KeyMed are recorded users of IFS CRM for CRM.

Companies using IFS CRM are most concentrated in Manufacturing, Construction and Real Estate and Utilities, with adoption spanning over 21 industries.

Companies using IFS CRM are most concentrated in Netherlands, Norway and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of IFS CRM across Americas, EMEA, and APAC.

Companies using IFS CRM range from small businesses with 0-100 employees - 12.5%, to mid-sized firms with 101-1,000 employees - 62.5%, large organizations with 1,001-10,000 employees - 18.75%, and global enterprises with 10,000+ employees - 6.25%.

Customers of IFS CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified IFS CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.