Chester, CH2 4NE,
United Kingdom
Data8 Technographics
Data8 Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Data8 and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 37 Data8 employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Data8 has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2016, Algolia Search for Application, Web and Enterprise Search in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Data8 is running and its propensity to invest more and deepen its relationship with Zendesk , Rocket.chat , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Data8 revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Data8 intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Data8 Tech Stack and Enterprise Applications
Data8 AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Data8 deployed Zendesk Chat on its corporate website. Data8 implemented Zendesk Chat as part of its Chatbots and Conversational AI setup to provide real time customer engagement and web based inquiry handling for the United Kingdom professional services firm.
The deployment uses the Zendesk Chat web widget and agent console to capture inbound inquiries, enable proactive messaging, and persist chat transcripts for follow up. Configuration emphasized widget placement, routing rules to the small support team, canned responses and visitor tracking to accelerate first response workflows. Operational coverage focused on external customer support and pre sales inquiry capture through the website, with governance centralized around chat ownership and routing rules within the existing support function.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2019 | 2019 |
|
Data8 Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
Data8 implemented Microsoft 365 in 2016 to provide Collaboration capabilities across its United Kingdom professional services operations. The 37 person firm uses Microsoft 365 to support core business functions including corporate email, document management, and team collaboration, aligning the application with back office and client delivery workflows. The corporate website references Microsoft 365 as part of the company technology footprint.
The deployment aligns with a small enterprise cloud tenancy and leverages Microsoft 365 services such as Exchange Online for mail, SharePoint Online for intranet and document libraries, OneDrive for personal file storage, Microsoft Teams for synchronous collaboration, and the Office application suite for desktop productivity. Identity and access control are organized through Azure Active Directory tenant management with standard Microsoft 365 administrative controls for user provisioning and permission management. Governance and operational processes are centered on tenant level administration and role based access controls to support company wide Collaboration use cases.
|
Data8 Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
In 2020, Data8 implemented Algolia Search on their website. Algolia Search sits in the Application, Web and Enterprise Search category and is used to power site search and content discovery across the public site. The deployment leverages Algolia's hosted search infrastructure with client-side JavaScript integration and API-backed indexing to surface indexed content to visitors. This positions Algolia Search as the primary search layer for Data8's web presence.
Functional capabilities implemented include full text indexing, relevance tuning, autocomplete and embedded search UI components, together with server-side indexing jobs to keep website content synchronized. Integration work focuses on the public website frontend and CMS content feeds, and governance centers on indexing cadence and query relevance tuning workflows managed by the web operations team. The configuration emphasizes hosted search endpoints and JavaScript query handling to centralize search management under the Algolia Search implementation.
|
Data8 CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
Data8 PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2019 | 2019 |
|
Data8 IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Data8
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Data8 Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-12 | Data8 | Evaluated | getAddress.io | getAddress.io | API Management | PaaS |
| 2025-03-12 | Data8 | Evaluated | Algolia | Algolia Search | Application, Web and Enterprise Search | Content Management |