Los Altos, 94022-2802, CA,
United States
Days Of Wonder Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Days Of Wonder and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Days Of Wonder employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Days Of Wonder has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, Helpshift for Customer Support in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Days Of Wonder is running and its propensity to invest more and deepen its relationship with Microsoft , OVHcloud , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Days Of Wonder revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Days Of Wonder intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 | ||
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 | |||
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Helpshift, Inc | Legacy | Helpshift | Customer Support | CRM | n/a | 2018 | 2018 | In 2018, Days Of Wonder implemented Helpshift in a Customer Support deployment on its public website. The deployment embeds Helpshift and its web support interface to capture visitor inquiries directly from product and checkout pages. Configuration focused on web-based messaging and ticketing workflows typical for Customer Support platforms, enabling in-session conversation capture, ticket creation, and basic query categorization. The Helpshift implementation also provides knowledge base access and canned response templates to streamline repetitive answers. Operational scope is limited to web customer service for the Days Of Wonder retail site, managed by a compact internal support function consistent with the company's 10 employee size. The primary integration point is the website embedding, and no additional system integrations are specified in the source. Governance and rollout centered on lightweight administration and widget instrumentation, with support workflows centralized for query triage and response management. This implementation positions Helpshift as the principal Customer Support tool for online customer interactions on the Days Of Wonder site. |
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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