Washington, 20036, DC,
United States
DC Chamber of Commerce Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by DC Chamber of Commerce and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 DC Chamber of Commerce employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DC Chamber of Commerce has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Microsoft Clarity for Marketing Analytics in 2021, New Relic APM for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DC Chamber of Commerce is running and its propensity to invest more and deepen its relationship with Google , Remo , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DC Chamber of Commerce revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DC Chamber of Commerce intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, DC Chamber of Commerce deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment is organization wide for the 50 person nonprofit and is referenced on the DC Chamber of Commerce website, indicating the application is central to the organization’s digital collaboration posture.
The Google Workspace implementation centers on core collaboration modules including Gmail for organizational email, Calendar for scheduling, Drive for centralized file storage and sharing, Docs Sheets and Slides for collaborative document authoring, and the Admin Console for user and policy management. Configuration patterns align with small organization needs, including domain management, user provisioning, group based access controls, shared drive structures and basic mobile device management to support member services, events coordination, communications and administrative workflows.
Operational governance is executed through Google Workspace administrative controls and group policies to manage access and data permissions across business functions such as communications, membership and events operations. DC Chamber of Commerce Google Workspace Collaboration supports day to day collaboration, document lifecycle management and scheduling for the organization, with administrative oversight handled via the Google Workspace Admin Console.
|
|
|
|
|
|
Event Management | Collaboration |
|
2020 | 2020 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Clarity | Marketing Analytics | CRM | n/a | 2021 | 2021 |
In 2021, DC Chamber of Commerce implemented Microsoft Clarity on its public website to capture behavioral analytics. Microsoft Clarity, deployed as a Marketing Analytics tool, was embedded on www.dcchamber.org to provide session-level visibility and aggregated engagement signals for marketing-led digital optimization efforts.
The deployment leveraged Microsoft Clarity capabilities such as session recordings, heatmaps for clicks and scroll depth, basic funnel visualization and aggregated engagement metrics to surface navigation friction and content engagement patterns. Microsoft Clarity was configured to collect client-side interaction data through the vendor provided tracking snippet, enabling analysis of page-level behavior and user journeys across the site.
Operational scope centers on the public website and supports the marketing and communications function, with instrumentation tailored for pages that drive member engagement and event registration. Ownership and day-to-day analysis are positioned with the marketing team, while data capture is constrained to web behavior analytics rather than backend transactional systems.
Governance for the implementation aligns with standard web analytics controls, including consent management and data retention considerations appropriate for web behavior tooling. Microsoft Clarity is being used by DC Chamber of Commerce as its Marketing Analytics solution to inform content and user experience decisions on the site.
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021, DC Chamber of Commerce deployed New Relic APM to instrument its public website. The implementation was expressly focused on Application Performance Management to capture application level metrics, transaction traces, and error events for the chamber's web presence.
The technical configuration emphasized core APM capabilities such as transaction tracing, error and exception monitoring, response time profiling, and centralized performance dashboards. New Relic APM agents were configured to collect language agent metrics consistent with the website application stack, and dashboards were organized to surface slow transactions and recent error traces for troubleshooting.
Integration was limited to the organization's public website, with telemetry capturing both frontend page activity and backend transaction behavior. Operational responsibility was scoped to the internal IT and digital communications functions, which used the dashboards for day to day visibility and incident triage.
Governance was implemented through centralized dashboard ownership and alerting workflows tied to the chamber's content and code deployment processes. The rollout consisted of production instrumentation, dashboard configuration, and the establishment of on call monitoring ownership for ongoing application observability.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||