AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

De Waarbeek Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tickera Legacy Tickera Reservation and Booking Management ERP Services and Operations n/a 2018 2018
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
BotStar Legacy BotStar Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, De Waarbeek implemented BotStar Live Chat on its public website to introduce conversational support into guest engagement. The deployment is aligned with the Chatbots and Conversational AI category and is operational on https://www.waarbeek.nl, serving visitors to the leisure and hospitality property in the Netherlands. BotStar Live Chat was configured as an on-site web chat widget with authored conversational flows and FAQ automation consistent with Chatbots and Conversational AI functional patterns. Configuration work focused on scripted greeting flows, quick-reply options for common guest queries, form-based lead capture inside chat sessions, and explicit handoff points to human agents for complex inquiries, with the BotStar Live Chat application name retained in agent-facing consoles. Operational responsibility was placed with guest services and front-desk staff at De Waarbeek, with content and conversation scripts managed by operations personnel to reflect seasonal programming and event schedules. The rollout emphasized lightweight governance for message templates and escalation rules, and the implementation scope was limited to the public website rather than broader enterprise channels.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2010 2010
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2019 2019
Marketing Automation CRM 2012 2012
Marketing Automation CRM 2023 2023
Marketing Automation CRM 2024 2024
Tag Management CRM 2015 2015
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2023 2023
IT Service Management ITSM 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2025 2025
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at De Waarbeek
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by De Waarbeek Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD De Waarbeek Technographics

De Waarbeek is a Leisure and Hospitality organization based in Netherlands, with around 40 employees and annual revenues of $4.0 million.

De Waarbeek operates a diverse technology stack with applications such as Tickera, BotStar Live Chat and Microsoft 365, covering areas like Reservation and Booking Management, Chatbots and Conversational AI and Collaboration.

De Waarbeek has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tickera, BotStar and Microsoft.

De Waarbeek recently adopted applications including Snel.com Hosting in 2025, Brevo Marketing Platform in 2024 and TOPdesk in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of De Waarbeek’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates De Waarbeek’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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