List of BotStar Live Chat Customers
Since 2010, our global team of researchers has been studying BotStar Live Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BotStar Live Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BotStar Live Chat for Chatbots and Conversational AI include: Floralia DArcos, a Portugal based Distribution organisation with 10 employees and revenues of $851.0 million, GOVERNMENT OF MALAYSIA, a Malaysia based Government organisation with 1500 employees and revenues of $250.0 million, The Intersect Group, a United States based Professional Services organisation with 600 employees and revenues of $100.0 million, Time Express Parcels Delivery, a United Arab Emirates based Professional Services organisation with 500 employees and revenues of $57.0 million, Rheem Indonesia, a Indonesia based Manufacturing organisation with 500 employees and revenues of $55.0 million and many others.
Contact us if you need a completed and verified list of companies using BotStar Live Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The BotStar Live Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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8Treasures | Leisure and Hospitality | 10 | $2M | Singapore | BotStar | BotStar Live Chat | Chatbots and Conversational AI | 2020 | n/a |
In 2020, 8Treasures deployed BotStar Live Chat on its public website. The BotStar Live Chat implementation serves as the company’s Chatbots and Conversational AI solution for customer service and online guest engagement. The deployment is embedded on the website and configured to present conversational entry points for visitors, routing inquiries to scripted flows and collecting contact information.
Configuration emphasized conversational flows, quick replies, form based lead capture and human handoff triggers, reflecting standard Chatbots and Conversational AI functional modules. Operational ownership is held by a small operations team within the leisure and hospitality business, with the widget active across the website to address front line inquiries and booking questions. Governance is managed through iterative updates to conversation scripts and form fields using the BotStar Live Chat console.
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Aevo Brazil | Professional Services | 120 | $20M | Brazil | BotStar | BotStar Live Chat | Chatbots and Conversational AI | 2020 | n/a |
Aevo Brazil deployed BotStar Live Chat in 2020 as a website-embedded conversational layer, using BotStar Live Chat to provide customer-facing chat capabilities under the Chatbots and Conversational AI category. The implementation centers on a web chat widget hosted on Aevo Brazil’s public site, positioning the application to handle initial customer inquiries, guided conversational flows, and live agent handoff for support and sales inquiries.
Functionally the deployment leverages standard Chatbots and Conversational AI capabilities, including scripted conversational flows, message routing and escalation rules, a live agent takeover mechanism, and an analytics dashboard for conversation monitoring. Operational scope focuses on customer service and commercial touchpoints on the corporate website, with governance organized around scripted flow versions and handoff policies maintained by support operations to ensure consistent routing and response behavior.
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Anh Ngu EFC | Government | 10 | $2M | Vietnam | BotStar | BotStar Live Chat | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Anh Ngu EFC implemented BotStar Live Chat on its public website, adopting a Chatbots and Conversational AI solution to manage web inquiries. The deployment of BotStar Live Chat is realized as an embedded web widget and is explicitly referenced on the company website as the active chat interface for prospective students and site visitors.
The implementation centers on BotStar Live Chat conversational flow authoring, scripted welcome messages, form based lead capture, and live chat session routing to human operators, aligning with front office functions such as admissions and student support. Administration and configuration are proportionate to the company size, with operational scope limited to the public website and customer facing touchpoints, and no external integrations or implementation partner details are listed in the source.
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Autism-Products.Com | Professional Services | 10 | $2M | United States | BotStar | BotStar Live Chat | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Autism-Products.Com deployed BotStar Live Chat on its public website, implementing a customer-facing conversational interface under the Chatbots and Conversational AI category. The deployment is explicitly website-embedded, positioning BotStar Live Chat as the primary digital touchpoint for real-time customer inquiries and self-service interactions on the company site.
BotStar Live Chat is configured as an embedded web chat widget delivering structured conversational flows, lead capture and FAQ automation, and live agent handoff capabilities consistent with Chatbots and Conversational AI functionality. Configuration work focused on conversation templates, canned responses, and form-based data capture to standardize inbound web requests and surface repeatable answers for commonly asked product and ordering questions.
The implementation connects directly to the website front end via embed code, operating as a standalone chat layer for customer support and online sales inquiry handling. Operational scope is limited to the public site, with the tool serving web visitors and the internal small team responsible for handling escalations and completing orders received through the chat channel.
Governance and operational ownership rest with an internal staff group at Autism-Products.Com, who manage BotStar Live Chat content updates, conversation revisions, and runtime monitoring. Rollout was focused on the live storefront pages, with ongoing iterative updates to conversation flows and support scripts to align with customer questions and business selling processes.
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Blake Insurance Group | Insurance | 10 | $1M | United States | BotStar | BotStar Live Chat | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Blake Insurance Group deployed BotStar Live Chat on its public website. The deployment uses BotStar Live Chat, a Chatbots and Conversational AI solution, embedded as a web chat widget to surface guided conversations and capture inbound inquiries through the company website.
BotStar Live Chat implementation centers on conversational flow configuration, lead capture forms, automated response handling, live agent handoff and session-level interaction logging, reflecting capabilities typical of Chatbots and Conversational AI. Operational scope is website-based customer engagement for Blake Insurance Group in the United States, impacting customer service and sales workflows and requiring lightweight in-house configuration and ongoing conversational design by the small company team.
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Professional Services | 10 | $2M | Vietnam | BotStar | BotStar Live Chat | Chatbots and Conversational AI | 2018 | n/a |
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Manufacturing | 10 | $1M | United States | BotStar | BotStar Live Chat | Chatbots and Conversational AI | 2020 | n/a |
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Healthcare | 10 | $1M | Canada | BotStar | BotStar Live Chat | Chatbots and Conversational AI | 2022 | n/a |
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Leisure and Hospitality | 40 | $4M | Netherlands | BotStar | BotStar Live Chat | Chatbots and Conversational AI | 2021 | n/a |
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Professional Services | 23 | $3M | Thailand | BotStar | BotStar Live Chat | Chatbots and Conversational AI | 2023 | n/a |
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Buyer Intent: Companies Evaluating BotStar Live Chat
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