AI Buyer Insights:

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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

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● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

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● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

DecksDirect.com
Location
5400 Nathan Ln N #100,
Minneapolis, 55442, MN,
United States
Website
https://www.decksdirect.com/
Phone
1 888-824-5316
Artw industry
Distribution
Employee
Revenue

DecksDirect.com Technographics

DecksDirect.com Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by DecksDirect.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 DecksDirect.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that DecksDirect.com has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Zendesk Chat for Chatbots and Conversational AI in 2014, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems DecksDirect.com is running and its propensity to invest more and deepen its relationship with Oracle , Odoo , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing DecksDirect.com revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DecksDirect.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

DecksDirect.com Tech Stack and Enterprise Applications

DecksDirect.com ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2013 2013
In 2013, DecksDirect.com implemented Oracle NetSuite ERP as its primary ERP Financial system. The implementation positioned Oracle NetSuite ERP as the central repository for transactional and master data across the business, making it the authoritative source for financial, inventory, and HR information. The deployment consolidated financial management, inventory control, and human resources functionality within NetSuite. Configuration emphasized unified ledgers, inventory visibility, and employee records to enable cross-functional reporting and operational transparency. Company leadership reports that years of accumulated data in NetSuite now support better informed decision making. DecksDirect.com continues to operate Magento for ecommerce while Oracle NetSuite ERP serves as the authoritative backend, with ecommerce order and financial flows routed in and out of NetSuite. This operating model separates storefront commerce on Magento from back-office ERP Financial operations in NetSuite, while maintaining a single source of truth for inventory and financials and supporting order to cash and inventory reconciliation workflows. Operational coverage centers on finance, inventory management, and HR across DecksDirect.com distribution operations in the United States. Stakeholders describe NetSuite as invaluable during the pandemic, and they acknowledge the platform has problems and faults while still delivering comprehensive visibility across business functions.
ERP Financial ERP 2021 2021
Payment Processing ERP 2015 2015
Payment Processing ERP 2019 2019
DecksDirect.com AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2014 2014
In 2014, DecksDirect.com implemented Zendesk Chat on its website. The deployment uses Zendesk Chat within a Chatbots and Conversational AI context to provide real-time customer messaging directly on the public storefront. The implementation centers on a web-embedded chat widget and an agent-facing console, reflecting typical Chatbots and Conversational AI capabilities such as session routing, canned responses, and chat transcript capture to support conversational workflows. Configuration work focused on embedding the Zendesk Chat widget into product and support pages, tuning availability windows, and establishing standard response templates and escalation paths for agents. Operational coverage targeted online customer service and on-site sales assistance, with the customer support organization owning day-to-day chat operations and session handling. The Zendesk Chat deployment was structured to capture visitor context and conversation history for follow-up, enabling consistent conversational handoffs between agents and asynchronous support channels. Governance emphasized chat ownership, defined operating hours, and retention of conversation logs for quality control and process refinement. Zendesk Chat, as deployed by DecksDirect.com, functions as the primary conversational interface on the company website within the Chatbots and Conversational AI category.
DecksDirect.com Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2012 2012
In 2012, DecksDirect.com implemented Google Workspace (Formerly Google G-Suite) to provide an enterprise Collaboration platform for corporate email, calendaring, and document workflows. The implementation established Google Workspace (Formerly Google G-Suite) as the primary collaboration layer supporting internal communication and customer contact channels visible on the company website. The deployment leveraged core Collaboration capabilities such as Gmail for domain email, Google Drive and Google Docs for document collaboration, and Google Calendar for scheduling, with administration handled through the Google Workspace admin console. Configuration signals indicate use of domain-managed accounts and group-based access controls to organize teams and control sharing, consistent with standard collaboration governance models. Operational coverage focused on company-wide use across business functions that depend on shared documentation and scheduling, including sales, operations, and customer service. Governance practices align with centralized account provisioning and administrative policy settings in the admin console, providing a unified Collaboration foundation for DecksDirect.com without an external implementation partner specified.
DecksDirect.com eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2011 2011
Personalization and Product Recommendations eCommerce 2021 2021
Product Review Management eCommerce 2014 2014
Product Review Management eCommerce 2015 2015
DecksDirect.com CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2020 2020
Customer Support CRM 2020 2020
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2021 2021
DecksDirect.com IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2012 2012
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at DecksDirect.com

First Name Last Name Title Function Department Email Phone
Financial Controller Director Finance
President CXO Finance
Account Manager Manager Sales
Controller and Finance Director Director Finance
Accounting Specialist Manager Finance
COO CXO Finance
Show All Contacts

Apps Being Evaluated by DecksDirect.com Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DecksDirect.com IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DecksDirect.com digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD DecksDirect.com Technographics
DecksDirect.com is a Distribution organization based in United States, with around 120 employees and annual revenues of $15.0 million.
DecksDirect.com operates a diverse technology stack with applications such as Oracle NetSuite ERP, Zendesk Chat and Google Workspace (Formerly Google G-Suite), covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
DecksDirect.com has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Zendesk and Google.
DecksDirect.com recently adopted applications including Odoo Open Source ERP in 2021, Searchspring Product Recommendations in 2021 and Klaviyo in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DecksDirect.com’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates DecksDirect.com’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DecksDirect.com technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.