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Michelin, an e2open customer evaluated Oracle Transportation Management

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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Ahold Delhaize Belgium Tech Stack and Enterprise Applications

Ahold Delhaize Belgium ERP
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SAP Legacy SAP Concur Expense Expense Management ERP n/a 2013 2013
In 2013, Ahold Delhaize Belgium implemented SAP Concur Expense. The SAP Concur Expense deployment targeted Expense Management across the retail organization and was delivered as part of a coordinated SAP program portfolio for finance and travel operations. The implementation configured core Expense Management capabilities including centralized expense report capture, receipt imaging and mobile submission, automated approval workflows, policy enforcement and expense posting processes. SAP Concur Expense was set up to support travel and expense lifecycle functions and to standardize expense governance and workflow across store operations and corporate finance teams. The Concur deployment ran in parallel with other SAP programs including SuccessFactors, Central Finance, IS-Retail, Ariba, Fieldglass and HANA Enterprise Cloud, positioning the expense capability within a broader SAP application footprint for payroll, finance and procurement. This parallel run strategy enabled alignment of expense processes with adjacent finance and retail systems without implying a single-point replacement narrative. Governance focused on delivery against pre-set business KPIs, with project execution reported as overachieving customer expectations and demonstrating SAP contribution to Ahold Delhaize Belgium success. Operational impact was centered on finance and travel expense functions, and rollout was coordinated alongside multiple simultaneous SAP programs to ensure consistent policy and reporting across the enterprise.
Ahold Delhaize Belgium ERP Services and Operations
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SAP Legacy SAP Concur Travel Travel Management ERP Services and Operations n/a 2013 2013
In 2013 Ahold Delhaize Belgium implemented SAP Concur Travel in the Travel Management category to standardize corporate travel and expense processes across its organization. The rollout is recorded as a successful delivery against pre-set business KPIs and is presented as part of SAP’s contribution to Ahold Delhaize Belgium’s broader program portfolio successes. The SAP Concur Travel implementation concentrated on Travel Management functional capabilities typical for corporate programs, including centralized online booking controls, corporate travel policy enforcement, automated expense capture and itemization, multi-step approval workflows, and consolidated expense reporting for audit and compliance. Configuration emphasized policy-led routing and automated expense evidence capture to reduce manual reconciliation work. The program ran in parallel with other SAP initiatives at Ahold Delhaize Belgium, including SuccessFactors payroll, Central Finance in an M&A context, IS-Retail projects, Ariba and Fieldglass efforts, and HANA Enterprise Cloud activities, enabling alignment between travel, finance, HR and procurement workstreams. Operational coverage targeted centralized corporate travel administration and finance-facing expense processing, supporting cross-functional ownership of travel spend controls. Governance for the SAP Concur Travel deployment relied on predefined business KPIs, cross-functional program oversight, and phased rollout practices to coordinate with simultaneous SAP programs. Outcomes explicitly cited include overachieving customer expectations and demonstrating SAP’s ability to contribute to Ahold Delhaize Belgium’s program success, with the implementation positioned as a stable Travel Management foundation for ongoing expense and travel operations.
Ahold Delhaize Belgium Collaboration
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Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020, Ahold Delhaize Belgium deployed Microsoft 365 as its primary Collaboration platform. Microsoft 365 is referenced on the company website and is used to provide cloud-hosted collaboration services to the organization's Belgian operations. The deployment follows a Microsoft 365 tenant architecture, leveraging core Collaboration capabilities such as Microsoft Teams for chat and meetings, SharePoint Online for intranet and document libraries, Exchange Online for email, OneDrive for personal file sync, and Office desktop and web applications for productivity. Identity and access control are managed through Azure Active Directory to centralize user provisioning and single sign-on across Microsoft 365 services, with tenant-level administration for site and Teams governance. Operational scope covers corporate headquarters and store-facing functions within Belgium, supporting internal communications, coordination of store operations, and knowledge management across the retail business function. Integration surface is concentrated within the Microsoft 365 suite, using built-in connectors and identity federation to unify collaboration and content management workflows, while information governance is implemented via sensitivity labels, retention policies, and centralized admin controls to address data handling and compliance. Ahold Delhaize Belgium Microsoft 365 Collaboration supports the retail business function by centralizing communications, document collaboration, and productivity tooling across the organization. Microsoft 365 functions as the core collaboration layer for internal users and for collaboration capabilities surfaced on the corporate website.
Ahold Delhaize Belgium Content Management
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Digital Signing Content Management 2021 2021
Web Content Management Content Management 2017 2017
Ahold Delhaize Belgium eCommerce
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VAR/SI
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eCommerce eCommerce 2016 2016
Product Information Management eCommerce 2017 2017
Ahold Delhaize Belgium CRM
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Customer Data Platform CRM 2020 2020
Customer Experience CRM 2017 2017
Data Management Platform CRM 2020 2020
Digital Advertising Platform CRM 2022 2022
Marketing Automation CRM 2012 2012
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2021 2021
Ahold Delhaize Belgium ITSM
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Application Performance Management ITSM 2020 2020
IT Service Management ITSM 2021 2021
Ahold Delhaize Belgium PaaS
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VAR/SI
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Transactional Email PaaS 2013 2013
Transactional Email PaaS 2013 2013
Ahold Delhaize Belgium IaaS
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VAR/SI
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Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Ahold Delhaize Belgium

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ahold Delhaize Belgium Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ahold Delhaize Belgium IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ahold Delhaize Belgium digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ahold Delhaize Belgium Technographics
Ahold Delhaize Belgium is a Retail organization based in Belgium, with around 15000 employees and annual revenues of $5.30 billion.
Ahold Delhaize Belgium operates a diverse technology stack with applications such as SAP Concur Expense, SAP Concur Travel and Microsoft 365, covering areas like Expense Management, Travel Management and Collaboration.
Ahold Delhaize Belgium has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP and Microsoft.
Ahold Delhaize Belgium recently adopted applications including Criteo Commerce Media Platform in 2022, DocuSign eSignature in 2021 and Bloomreach Exponea Marketing Automation in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates Ahold Delhaize Belgium’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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