Ahold Delhaize Belgium Technographics
Ahold Delhaize Belgium Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ahold Delhaize Belgium and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15000 Ahold Delhaize Belgium employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ahold Delhaize Belgium has purchased the following applications: SAP Concur Expense for Expense Management in 2013, SAP Concur Travel for Travel Management in 2013, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ahold Delhaize Belgium is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ahold Delhaize Belgium revenues, which have grown to $5.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ahold Delhaize Belgium intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ahold Delhaize Belgium Tech Stack and Enterprise Applications
Ahold Delhaize Belgium ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2013 | 2013 |
In 2013, Ahold Delhaize Belgium implemented SAP Concur Expense. The SAP Concur Expense deployment targeted Expense Management across the retail organization and was delivered as part of a coordinated SAP program portfolio for finance and travel operations.
The implementation configured core Expense Management capabilities including centralized expense report capture, receipt imaging and mobile submission, automated approval workflows, policy enforcement and expense posting processes. SAP Concur Expense was set up to support travel and expense lifecycle functions and to standardize expense governance and workflow across store operations and corporate finance teams.
The Concur deployment ran in parallel with other SAP programs including SuccessFactors, Central Finance, IS-Retail, Ariba, Fieldglass and HANA Enterprise Cloud, positioning the expense capability within a broader SAP application footprint for payroll, finance and procurement. This parallel run strategy enabled alignment of expense processes with adjacent finance and retail systems without implying a single-point replacement narrative.
Governance focused on delivery against pre-set business KPIs, with project execution reported as overachieving customer expectations and demonstrating SAP contribution to Ahold Delhaize Belgium success. Operational impact was centered on finance and travel expense functions, and rollout was coordinated alongside multiple simultaneous SAP programs to ensure consistent policy and reporting across the enterprise.
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Ahold Delhaize Belgium ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 Ahold Delhaize Belgium implemented SAP Concur Travel in the Travel Management category to standardize corporate travel and expense processes across its organization. The rollout is recorded as a successful delivery against pre-set business KPIs and is presented as part of SAP’s contribution to Ahold Delhaize Belgium’s broader program portfolio successes.
The SAP Concur Travel implementation concentrated on Travel Management functional capabilities typical for corporate programs, including centralized online booking controls, corporate travel policy enforcement, automated expense capture and itemization, multi-step approval workflows, and consolidated expense reporting for audit and compliance. Configuration emphasized policy-led routing and automated expense evidence capture to reduce manual reconciliation work.
The program ran in parallel with other SAP initiatives at Ahold Delhaize Belgium, including SuccessFactors payroll, Central Finance in an M&A context, IS-Retail projects, Ariba and Fieldglass efforts, and HANA Enterprise Cloud activities, enabling alignment between travel, finance, HR and procurement workstreams. Operational coverage targeted centralized corporate travel administration and finance-facing expense processing, supporting cross-functional ownership of travel spend controls.
Governance for the SAP Concur Travel deployment relied on predefined business KPIs, cross-functional program oversight, and phased rollout practices to coordinate with simultaneous SAP programs. Outcomes explicitly cited include overachieving customer expectations and demonstrating SAP’s ability to contribute to Ahold Delhaize Belgium’s program success, with the implementation positioned as a stable Travel Management foundation for ongoing expense and travel operations.
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Ahold Delhaize Belgium Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Ahold Delhaize Belgium deployed Microsoft 365 as its primary Collaboration platform. Microsoft 365 is referenced on the company website and is used to provide cloud-hosted collaboration services to the organization's Belgian operations.
The deployment follows a Microsoft 365 tenant architecture, leveraging core Collaboration capabilities such as Microsoft Teams for chat and meetings, SharePoint Online for intranet and document libraries, Exchange Online for email, OneDrive for personal file sync, and Office desktop and web applications for productivity. Identity and access control are managed through Azure Active Directory to centralize user provisioning and single sign-on across Microsoft 365 services, with tenant-level administration for site and Teams governance.
Operational scope covers corporate headquarters and store-facing functions within Belgium, supporting internal communications, coordination of store operations, and knowledge management across the retail business function. Integration surface is concentrated within the Microsoft 365 suite, using built-in connectors and identity federation to unify collaboration and content management workflows, while information governance is implemented via sensitivity labels, retention policies, and centralized admin controls to address data handling and compliance.
Ahold Delhaize Belgium Microsoft 365 Collaboration supports the retail business function by centralizing communications, document collaboration, and productivity tooling across the organization. Microsoft 365 functions as the core collaboration layer for internal users and for collaboration capabilities surfaced on the corporate website.
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Ahold Delhaize Belgium Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Ahold Delhaize Belgium eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2016 | 2016 |
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Product Information Management | eCommerce |
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2017 | 2017 |
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Ahold Delhaize Belgium CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Ahold Delhaize Belgium ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Ahold Delhaize Belgium PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2013 | 2013 |
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Ahold Delhaize Belgium IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ahold Delhaize Belgium
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ahold Delhaize Belgium Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||