Department of Environment, Land, Water and Planning
8 Nicholson St,
Melbourne, 3002, VIC,
Australia
Melbourne, 3002, VIC,
Australia
61 3 9208 3333
Government
Department of Environment, Land, Water and Planning Technographics
Department of Environment, Land, Water and Planning Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Department of Environment, Land, Water and Planning and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4870 Department of Environment, Land, Water and Planning employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Department of Environment, Land, Water and Planning has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, SAP SuccessFactors Employee Central for Core HR in 2018, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Department of Environment, Land, Water and Planning is running and its propensity to invest more and deepen its relationship with Oracle , SAP , PeopleScout or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Department of Environment, Land, Water and Planning revenues, which have grown to $1.85 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Department of Environment, Land, Water and Planning intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Department of Environment, Land, Water and Planning Tech Stack and Enterprise Applications
Department of Environment, Land, Water and Planning ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 the Department of Environment, Land, Water and Planning implemented Oracle Cloud ERP as its cloud-based ERP Financial solution under the Business Systems Support Review program. The Oracle Cloud ERP deployment was positioned as a central finance and procurement system for the department, aligning with the Victorian Government IT Strategy 2016 to 2020 and delivering a modern, best of breed finance ecosystem.
The implementation encompassed core finance and procurement configuration including accounts payable, accounts receivable, general ledger and procure to pay workflows, together with compliance automation for Goods and Services Tax and a SWIFT Fringe Benefits Tax automation component. Oracle Cloud ERP was integrated into a broader program of systems that included SAP SuccessFactors for human capital management, Zycus for source to contract management, and Axiom for budgeting, reflecting a modular ERP Financial architecture with adjacent best of breed applications.
The rollout was department wide covering over 4,000 end users, replacing Oracle Release 11i and the existing suite of custom applications in the Business Management System. Operational delivery emphasized cloud deployment architecture for scalability and flexibility, and project delivery tools incorporated Jira for agile task tracking and SharePoint for document management and vendor access control.
PwC Australia was engaged to manage change across the BSSR Finance Program, and program governance used a fortnightly Project Control Group and weekly risk and issues workshops to monitor progress. Project financial management and milestone payment monitoring were formalized, and project resourcing, recruitment and stakeholder coordination were managed centrally to support the Oracle Cloud ERP rollout within the department.
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Department of Environment, Land, Water and Planning HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2018 | 2018 |
In 2018 the Department of Environment, Land, Water and Planning implemented SAP SuccessFactors Employee Central as its Core HR platform. The implementation work from December 2018 to April 2019 included a Lead Instructor role delivering focused Employee Central and Payroll training for Human Resources and Payroll teams, with hands on scenario development in SAP and SuccessFactors demo systems.
The deployment centered on SAP SuccessFactors Employee Central and the associated Payroll capability, configured to support employee master data management, position and organizational structures, and payroll processing workflows typical of Core HR implementations. Training artifacts included structured documentation, scenario-based exercises, and a written training approach and plan used to align system configuration with business process changes.
Operational coverage targeted HR and Payroll business functions, with the Lead Instructor working closely with the project team and key stakeholders to map process changes, validate business requirements, and build quality training scenarios. A formal training needs analysis was undertaken and validated to identify individual training requirements, which informed the curriculum and sequencing of instructor-led sessions and hands on lab exercises.
Governance and rollout activities emphasized role-based training and documentation, validation of learning outcomes, and close coordination with HR process owners to ensure adoption of new workflows. The implementation narrative focuses on instructional design, training delivery, and stakeholder alignment rather than technical integration details.
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Department of Environment, Land, Water and Planning AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
Department of Environment, Land, Water and Planning implemented LivePerson Conversational Cloud in 2021 to deliver public-facing conversational interfaces on its website. The deployment of LivePerson Conversational Cloud provides Chatbots and Conversational AI capabilities to support citizen engagement and web-based customer service workflows, with the full application name LivePerson Conversational Cloud used for conversational routing and automated inquiry handling.
The implementation centers on web-embedded conversational agents, leveraging common Chatbots and Conversational AI functional modules such as intent classification, session management, scripted and contextual response orchestration, and bot to human escalation pathways. Operational ownership sits with digital services and citizen engagement functions, who manage conversation design, content updates, and governance for public communications, while analytics and conversation logging provide operational telemetry for ongoing tuning and compliance.
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Department of Environment, Land, Water and Planning CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Department of Environment, Land, Water and Planning
| First Name | Last Name | Title | Function | Department | Phone | |
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Director, Workplace Services People and Culture | Director | HR | |
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Manager, Group Culture and Workforce | Manager | HR | |
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Project Director People and Culture Systems | Director | HR | |
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Manager, HCM Applications | Manager | IT | |
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Regional Finance & Performance Manager | Manager | Finance | |
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Director of Finance and IT Programs | Director | IT | |
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Group Procurement Manager | Manager | Procurement | |
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Director Financial Management & Reporting | Director | Finance | |
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Senior HR Services Officer | Director | HR | |
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HR Business Partner | Manager | HR | |
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Manager Payroll Operations | Manager | Finance | |
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Executive Director, People and Culture | Director | HR | |
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Group Finance Manager | Manager | Finance | |
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Finance Manager | Manager | Finance | |
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Finance Manager | Manager | Finance | |
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Finance Business Partner | Manager | Finance | |
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IT Business Partner | Manager | IT | |
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Senior Procurement Officer | Director | Procurement | |
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Apps Being Evaluated by Department of Environment, Land, Water and Planning Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Department of Environment, Land, Water and Planning IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Department of Environment, Land, Water and Planning digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Department of Environment, Land, Water and Planning Technographics
Department of Environment, Land, Water and Planning is a Government organization based in Australia,
with around 4870 employees and annual revenues of $1.85 billion.
Department of Environment, Land, Water and Planning operates a diverse technology stack with applications such as
Oracle Cloud ERP, SAP SuccessFactors Employee Central and LivePerson Conversational Cloud,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Department of Environment, Land, Water and Planning has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, SAP and LivePerson.
Department of Environment, Land, Water and Planning recently adopted applications including
LivePerson Conversational Cloud in 2021, Qualtrics CustomerXM in 2021 and PeopleScout Springboard Recruitment in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Department of Environment, Land, Water and Planning’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Department of Environment, Land, Water and Planning’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Department of Environment, Land, Water and Planning technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.