Australian Department of Finance
John Gorton Building King Edward Terrace, Parkes,
Canberra, 2600, ACT,
Australia
Canberra, 2600, ACT,
Australia
61 2 6215-2222
Government
Australian Department of Finance Technographics
Australian Department of Finance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Australian Department of Finance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Australian Department of Finance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Australian Department of Finance has purchased the following applications: Start Booking for Reservation and Booking Management in 2020, Microsoft 365 for Collaboration in 2018, Joomla 3.9 for Web Content Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Australian Department of Finance is running and its propensity to invest more and deepen its relationship with Start Booking , Microsoft , Joomla or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Australian Department of Finance revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Australian Department of Finance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Australian Department of Finance Tech Stack and Enterprise Applications
Australian Department of Finance ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Start Booking | Legacy | Start Booking | Reservation and Booking Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 the Australian Department of Finance deployed Start Booking for Reservation and Booking Management to support public appointment scheduling and on-site visitor bookings as part of its citizen-facing services. The deployment positions Start Booking as the department's reservation platform, linking web booking flows to departmental scheduling functions for government service delivery.
Start Booking was provisioned as a cloud-hosted reservation platform and embedded into the departmental website, with the public web layer fronted by Cloudflare CDN to provide content delivery and edge caching for booking pages. Configuration focused on standard Reservation and Booking Management capabilities, including booking page configuration, calendar synchronization, automated confirmations and capacity controls, with administrative configuration for service types and time slot rules.
Operational scope covers departmental appointment booking for public services and facility access across the Australian Department of Finance, with administrative teams managing schedules and access controls. Governance centered on central administrative oversight and role based access controls to manage booking policies and appointment workflows, aligning the Start Booking Reservation and Booking Management deployment with existing web infrastructure and public service availability requirements.
|
Australian Department of Finance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, the Australian Department of Finance implemented Microsoft 365 for Collaboration. The Microsoft 365 deployment consolidated email, document collaboration and online meetings, leveraging Exchange Online, SharePoint Online, OneDrive and Microsoft Teams to support knowledge workers across the department's corporate and policy functions. The architecture used a cloud tenant model with centralized administration and role based access controls tied to Azure Active Directory for identity and access management.
The department continues to use Amazon SES on its public website for outbound site generated email, operating separately from Microsoft 365 corporate mail flows. Governance efforts emphasized information classification, data retention and tenant level administration, with phased rollout aligned to business units and standard Office client provisioning to normalize collaboration workflows and records management.
|
Australian Department of Finance Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Joomla | Legacy | Joomla 3.9 | Web Content Management | Content Management | n/a | 2015 | 2015 |
In 2015, the Australian Department of Finance implemented Joomla 3.9 as its Web Content Management platform for the department website. The deployment was focused on delivering a centralized content management stack to support public communications and digital service publishing for the Department of Finance.
Joomla 3.9 was configured to support core Web Content Management capabilities including content authoring and publishing workflows, template driven page rendering, media asset management, and role based access controls for editorial governance. The implementation emphasized modular configuration of content types and approval workflows consistent with government content publishing requirements.
The environment is hosted on Amazon EC2, integrating Joomla 3.9 into the Department of Finance public website infrastructure via cloud compute resources. Operational coverage includes the department public site and centralized publishing functions used by communications and digital teams within the agency.
Governance was structured around editorial approval processes and role based permissions to centralize content stewardship, with staged rollout across the public site to align content owners and publishing schedules. Documentation and configuration reflect a platform approach to Web Content Management that centralizes content governance and reduces ad hoc publishing variations across the department.
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Australian Department of Finance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Tag Management | CRM |
|
2019 | 2019 |
|
Australian Department of Finance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Robotic Process Automation | PaaS |
|
2018 | 2018 |
|
|
|
|
|
Transactional Email | PaaS |
|
2015 | 2015 |
|
Australian Department of Finance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Australian Department of Finance
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
CIO | CXO | IT | |
|
|
|
A/g Automation Lead | Manager | IT | |
|
|
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Assistant Director - IT Environment | Director | IT | |
|
|
|
Director - ICT Strategy and Governance | Director | IT | |
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Apps Being Evaluated by Australian Department of Finance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Australian Department of Finance IT executives and key decision makers. This section highlights Australian Department of Finance's latest recorded technology evaluations, including Salesforce Agentforce Service Agent for Chatbots and Conversational AI on 2026-03-03, Fastly for Content Delivery Network on 2025-02-03, and TechnologyOne ERP for ERP Financial on 2024-10-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Australian Department of Finance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-03 | Australian Department of Finance | Evaluated | Salesforce | Salesforce Agentforce Service Agent | Chatbots and Conversational AI | AI-Powered Application |
| 2025-02-03 | Australian Department of Finance | Evaluated | Fastly | Fastly | Content Delivery Network | IaaS |
| 2024-10-24 | Australian Department of Finance | Evaluated | TechnologyOne | TechnologyOne ERP | ERP Financial | ERP |
| 2024-06-24 | Australian Department of Finance | Evaluated |
|
|
Payroll | HCM |
FAQ - APPS RUN THE WORLD Australian Department of Finance Technographics
Australian Department of Finance is a Government organization based in Australia,
with around 1400 employees and annual revenues of $400.0 million.
Australian Department of Finance operates a diverse technology stack with applications such as
Start Booking , Microsoft 365 and Joomla 3.9,
covering areas like Reservation and Booking Management, Collaboration and Web Content Management.
Australian Department of Finance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Start Booking, Microsoft and Joomla.
Australian Department of Finance recently adopted applications including
Start Booking in 2020, Google Tag Manager in 2019 and Mittwald Hosting in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Australian Department of Finance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Australian Department of Finance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Australian Department of Finance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.