Melbourne, 3000, VIC,
Australia
Department of Transport and Planning Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Department of Transport and Planning and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4761 Department of Transport and Planning employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Department of Transport and Planning has purchased the following applications: Oracle Fusion Cloud Financials Accounts Payable for AP Automation in 2019, SAP SuccessFactors Employee Central for Core HR in 2022, CTM Lightning for Reservation and Booking Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Department of Transport and Planning is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Corporate Travel Management or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Department of Transport and Planning revenues, which have grown to $6.37 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Department of Transport and Planning intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Fusion Cloud Financials Accounts Payable | AP Automation | ERP Financial Management | Oracle Consulting Group | 2019 | 2020 |
In 2019, the Department of Transport and Planning implemented Oracle Fusion Cloud Financials Accounts Payable as its AP Automation solution. Oracle Consulting Group led the engagement and provided implementation services for Accounts Payable configuration and supplier data onboarding across the department in Melbourne, Victoria, Australia.
The implementation focused on core AP Automation workflows, including supplier masterfile migration to Oracle Cloud, invoice capture using OCR, invoice processing through Oracle Invoice Processing to payment, and configuration of invoice matching and approval workflows. Data cleanse and analysis for Supplier Masterfiles was performed to support accurate supplier onboarding and validation rules within Oracle Fusion Cloud Financials Accounts Payable.
Operational integration centered on triage of the AP inbox to feed invoices into OCR, with troubleshooting and root cause analysis of capture exceptions. A Triage Guide was developed and training delivered to the AP Team to standardize inbox handling, exception resolution, and escalation paths, formalizing the inbound invoice to OCR intake process.
Governance changes emphasized process ownership for the AP Team, documented triage procedures, and ongoing operational support from Oracle Consulting Group for data quality and system configuration. The narrative reflects a department-wide Accounts Payable automation program that combined supplier master data remediation, OCR-led invoice capture, and Oracle Fusion Cloud Financials Accounts Payable processing to institutionalize invoice-to-pay operations.
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AP Automation | ERP Financial Management |
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2019 | 2020 |
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AR Automation | ERP Financial Management |
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2019 | 2020 |
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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Expense Management | ERP Financial Management |
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2019 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2022 | 2023 |
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Payroll | HCM |
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2022 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Corporate Travel Management | Legacy | CTM Lightning | Reservation and Booking Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 the Department of Transport and Planning deployed CTM Lightning from Corporate Travel Management for Reservation and Booking Management to cover government business travel under a mandatory contract. The arrangement is a sole supplier contract referenced SS-01-2016, led by the Department of Government Services, with a start date of 1 September 2016 and an end date of 28 February 2025, and it establishes conditions of use that make the contract mandatory for covered agencies.
The implementation centers on CTM Lightning's online booking portal and reporting dashboards, configured to provide end-to-end travel management services. Functional capabilities implemented include travel booking workflows, discounted airfares, hotel and car rental rate management, account management, travel data reporting, duty of care support, and group and emergency travel support, with a range of payment options including a trading account and low transaction fee processing.
Operational coverage explicitly includes registered Victorian Government travel bookers who may arrange travel through the online booking tool, and dedicated emergency travel services. Emergency and after-hours access is provided via a toll-free Australian number 1800 836 000, an international contact at +61 3 8624 4500, and the afterhours email afterhours@travelctm.com, with after-hours availability on Saturday, Sunday, Australian National Public Holidays, and weekdays between 6pm and 8am, and a business hours line at 03 6215 8773 available Monday to Friday between 8am and 6pm.
Governance is driven by the mandatory contract model and the Department of Government Services as lead agency, which standardizes booking, reporting, and duty of care processes across covered agencies. Key benefits stated in the contract include 24/7 assistance with travel bookings, online booking and reporting capabilities, multiple payment options, low transaction fees, and competitive travel rates, all scoped under the Reservation and Booking Management application CTM Lightning.
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Travel Management | ERP Services and Operations |
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2016 | 2016 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2020 |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Data Warehouse | Analytics and BI |
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2019 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Survey and Questionnaire | Collaboration |
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2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2024 | 2024 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Project Portfolio Management | PPM |
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2024 | 2024 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2021 | 2021 |
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Sourcing | Procurement |
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2021 | 2021 |
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Supplier Relationship Management | Procurement |
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2019 | 2020 |
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Supplier Relationship Management | Procurement |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2019 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2020 |
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