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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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List of eClinicalWorks healow Open Access Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Alevea Mental Health Healthcare 10 $1M United States eClinicalWorks eClinicalWorks healow Open Access Online Meeting Scheduling 2025 n/a
In 2025, Alevea Mental Health implemented eClinicalWorks healow Open Access alongside the eClinicalWorks EHR to centralize patient scheduling and telehealth access. The deployment uses the eClinicalWorks cloud EHR as the underlying platform and exposes booking and visit initiation through the practice website, the healow patient portal, and the healow app. eClinicalWorks healow Open Access is positioned to manage patient self-service booking while healow TeleVisits provides HIPAA compliant virtual visit capability. The configuration includes online appointment scheduling workflows that allow patients to view provider schedules, request or book time slots, and authenticate via the Patient Portal or healow app. As an Online Meeting Scheduling solution, healow Open Access coordinates provider availability and automates appointment creation in the eClinicalWorks EHR, while healow TeleVisits provisions secure text and email links that initiate virtual visits. Standard functional elements implemented include schedule visibility, booking confirmation and secure visit launch, and telehealth session orchestration. Integration scope is focused on tight operational coupling between the healow modules and the eClinicalWorks EHR, with patient engagement channels routed through the healow patient portal and app. Operational coverage spans Alevea Mental Health clinical services including adult psychiatry, counseling, and primary care, with telehealth used for routine follow up and check in visits. The practice reports over 80 percent of all appointments scheduled online monthly and an average of more than 830 healow TeleVisits facilitated per month, indicating high adoption of the online scheduling and telehealth workflows. Governance and workflow changes center on shifting front office scheduling tasks toward verification and exception handling, freeing administrative staff to focus on priority administrative work. Booking governance incorporates patient portal authentication and provider schedule management inside the eClinicalWorks environment, and patient engagement processes use secure messaging and automated confirmations to reduce manual booking interventions. Alevea reports improved practice efficiency, enhanced patient engagement, and lower costs as outcomes associated with the combined eClinicalWorks EHR, eClinicalWorks healow Open Access, and healow TeleVisits deployment.
Creekside Family Practice Healthcare 30 $3M United States eClinicalWorks eClinicalWorks healow Open Access Online Meeting Scheduling 2024 n/a
In 2024, Creekside Family Practice implemented eClinicalWorks healow Open Access for Online Meeting Scheduling to enable patient self-service booking. Creekside Family Practice is a three-provider family medicine clinic in Cypress, Texas, and the practice reports that 90% of monthly appointments are now scheduled online through the eClinicalWorks EHR and healow solutions, a shift the practice attributes to a simplified, patient-facing interface and streamlined scheduling workflows. The deployment centers on the eClinicalWorks healow Open Access online appointment booking and scheduling capabilities, allowing patients to select provider, visit type, and available timeslot, and to manage appointments directly. The eClinicalWorks healow Open Access solution is configured to update the eClinicalWorks EHR appointment book automatically, providing real-time appointment state changes and reducing manual calendar reconciliation for front-desk staff. Operational coverage includes primary care scheduling across clinical and administrative functions, improving patient engagement and reducing administrative scheduling burden. Governance changes focused on shifting appointment intake from staff-mediated processes to patient self-service, with workflows adjusted so administrative staff monitor and manage exceptions rather than performing all bookings. The practice reports improved patient satisfaction and operational efficiency, and a 90% online booking rate is the primary outcome highlighted.
DePaul Community Health Centers Healthcare 400 $38M United States eClinicalWorks eClinicalWorks healow Open Access Online Meeting Scheduling 2023 n/a
In 2023, DePaul Community Health Centers implemented eClinicalWorks healow Open Access for Online Meeting Scheduling. The deployment supported a 95-provider community health center operating across 12 centers in New Orleans and a patient population of more than 50,000, aligning patient self-scheduling with enterprise scheduling and revenue workflows. The implementation configured eClinicalWorks healow Open Access as the patient-facing appointment booking capability, enabling online visibility of available appointments and booking by date and time. On the clinical and administrative side, eClinicalWorks RCM was instrumented to manage revenue cycle tasks, including a configured immunization administrator setup to automate coding and coding handoffs. The combined configuration used RPA and bots within the RCM environment to automate routine, error-prone tasks and to enforce consistent scheduling to billing handoffs. Operationally the solution connected front office scheduling, mid office clinical tracking, and back office billing into a single workflow, improving alignment between appointment types, provider availability configuration, and insurer billing. healow Open Access provided customizable provider availability and appointment type controls so schedulers could match patient needs with provider capacity while preserving billing eligibility metadata for downstream RCM processing. The deployment covered scheduling and revenue operations across all centers, affecting front desk, providers, clinical staff, and revenue cycle teams. Governance centered on workflow configuration and automation rather than organizational restructuring, with explicit configuration of immunization administration and automated coding rules to reduce manual intervention. Outcomes stated by the organization include a reduction in days in accounts receivable by more than 50 percent and increased scheduled appointments, with additional reported benefits of reduced administrative burnout and increases in annual revenue.
My Health Onsite Healthcare 200 $35M United States eClinicalWorks eClinicalWorks healow Open Access Online Meeting Scheduling 2024 n/a
In 2024, My Health Onsite deployed eClinicalWorks healow Open Access under the Online Meeting Scheduling category to enable patient self-scheduling for its worksite-healthcare model. The Florida-based onsite-care practice, a division of Medical Risk Solutions LLC, reported a 40% decrease in patient call volume after the implementation, and the organization cites improved patient engagement and more timely care as follow-on effects. The implementation used eClinicalWorks healow Open Access to publish real-time provider availability on the practice website, enforcing a single-patient-per-slot scheduling policy to prevent double-booking. Complementary modules configured alongside healow Open Access included healow CHECK-IN for contactless pre-visit check-in and the eClinicalWorks Kiosk for in-office contactless check-in, while PRISMA was provisioned to surface consolidated patient records at the point of care. Architecturally the solution is integrated with the eClinicalWorks Cloud EHR, with PRISMA aggregating external record sources to expedite clinical review during visits. Operationally the deployment targeted front-office scheduling and patient engagement workflows and extended into clinical intake processes used by onsite providers, keeping providers in single exam rooms to support patient-focused visits. Governance changes emphasized booking and intake policies, including the no double-booking rule and online-first scheduling channels that shifted administrative effort away from phone handling. The combined configuration of eClinicalWorks healow Open Access, healow CHECK-IN, PRISMA, and eClinicalWorks Kiosk restructured appointment and check-in flows across the practice, reducing call volume and enabling staff to reallocate time to other administrative and clinical coordination tasks.
PsychiaTreat Healthcare 20 $2M United States eClinicalWorks eClinicalWorks healow Open Access Online Meeting Scheduling 2023 n/a
In 2023, PsychiaTreat implemented eClinicalWorks healow Open Access as part of a broader adoption of the eClinicalWorks Behavioral Health solution. PsychiaTreat implemented eClinicalWorks healow Open Access to provide Online Meeting Scheduling and self-service appointment booking for its behavioral health practice focused on treating veterans in the United States. The deployment included behavioral health specific modules such as custom note templates, medication management, and treatment planning, integrated with the healow patient engagement suite. The healow suite components implemented alongside eClinicalWorks healow Open Access include healow TeleVisits for HIPAA compliant telehealth, eClinicalMessenger for automated patient messaging, healow Chatbot to assist front office staff, and healow CHECK-IN for digital appointment confirmations. Operationally the solution was tied into the vendor s ambulatory cloud EHR, enabling scheduling and patient engagement workflows to flow into the clinical record and support coordinated care. The implementation affected clinical teams providing PTSD and severe depression treatments, and front office staff who manage patient intake and appointment flow at PsychiaTreat s site in Westborough, Massachusetts, and across its patient-facing operations. Governance centered on standardizing behavioral health documentation and appointment workflows, with clinicians adopting configured note templates and treatment planning workflows to enable collaboration and continuity of care. Front office processes were restructured to route appointment requests through eClinicalWorks healow Open Access and the healow Chatbot, and to use healow CHECK-IN and eClinicalMessenger to reduce manual scheduling touchpoints. Outcomes cited in the implementation include improved patient care delivery, enhanced operational efficiency, streamlined workflows, and improved patient satisfaction, with the vendor framed as enabling more data driven decision making through integrated behavioral health and patient engagement capabilities.
Healthcare 20 $2M United States eClinicalWorks eClinicalWorks healow Open Access Online Meeting Scheduling 2023 n/a
Healthcare 150 $30M United States eClinicalWorks eClinicalWorks healow Open Access Online Meeting Scheduling 2023 n/a
Leisure and Hospitality 350 $50M United States eClinicalWorks eClinicalWorks healow Open Access Online Meeting Scheduling 2023 n/a
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FAQ - APPS RUN THE WORLD eClinicalWorks healow Open Access Coverage

eClinicalWorks healow Open Access is a Online Meeting Scheduling solution from eClinicalWorks.

Companies worldwide use eClinicalWorks healow Open Access, from small firms to large enterprises across 21+ industries.

Organizations such as Total Health Care - Baltimore City, MD, DePaul Community Health Centers, My Health Onsite, Skin Solutions Dermatology and Creekside Family Practice are recorded users of eClinicalWorks healow Open Access for Online Meeting Scheduling.

Companies using eClinicalWorks healow Open Access are most concentrated in Leisure and Hospitality and Healthcare, with adoption spanning over 21 industries.

Companies using eClinicalWorks healow Open Access are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of eClinicalWorks healow Open Access across Americas, EMEA, and APAC.

Companies using eClinicalWorks healow Open Access range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of eClinicalWorks healow Open Access include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified eClinicalWorks healow Open Access customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Online Meeting Scheduling.