AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Desktop Data, Technology Stack, and Enterprise Applications
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Commerce Cloud eCommerce eCommerce n/a 2022 2022
In 2022, Desktop implemented Salesforce Commerce Cloud to power its public-facing eCommerce storefront on https://www.desktop.com.br/. Desktop Salesforce Commerce Cloud eCommerce supports the company core online sales and digital marketing functions through a cloud-hosted SaaS commerce platform architecture. The implementation is focused on delivering a unified storefront experience with product catalog management, shopping cart and checkout orchestration, content-driven merchandising, and session-based customer interactions. Configuration work emphasized storefront templates, catalog and SKU management, pricing and promotion rule setup, and content management for promotional merchandising. Operational scope is centered on the Brazil website and impacts digital commerce, marketing, merchandising, and order capture processes, with governance organized around centralized catalog stewardship and platform administration by the digital commerce team.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2022 2022
In 2022, Desktop implemented Hotjar on its public website to support its Customer Experience initiatives. Desktop is a Brazil-based communications company with approximately 1,800 employees and reported revenue near 80,000,000, and Hotjar was provisioned as a front‑end behavioral analytics and feedback tool for web channels. The Hotjar deployment emphasizes in-page behavioral instrumentation, using the Hotjar site snippet to capture session recordings, heatmaps, conversion funnels, and on-page feedback widgets and surveys. Configuration focused on page-level event capture and user interaction analytics, aligning data collection with standard Customer Experience workflows for usability research and conversion analysis. Operational ownership sits with Desktop's digital product and UX functions, with outputs consumed by marketing and customer support for incident reproduction and experience iteration. Governance is centered on centralized configuration of sampling, recording scope, and retention settings within Hotjar, and the implementation is explicitly scoped to the company website rather than back-end systems.
Digital Advertising Platform CRM 2023 2023
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2022 2022
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Red Hat Legacy Red Hat Enterprise Linux Apps Development PaaS n/a 2022 2022
In 2022, Desktop deployed Red Hat Enterprise Linux for its public website. Red Hat Enterprise Linux serves as the core operating system layer within Desktop's Apps Development environment, providing the runtime and platform for web services hosted at https://www.desktop.com.br/. The deployment targets the Communications industry technology stack operated from Brazil and is managed by Desktop's central IT and DevOps teams. Implementation details align with standard Red Hat Enterprise Linux capabilities, including package management, systemd service orchestration, SELinux security policies, and support for container runtimes and language runtimes commonly used in application hosting. Operational governance emphasizes subscription based updates and patch management, configuration standardization across web servers, and integration with server provisioning and monitoring workflows maintained by IT operations. The Red Hat Enterprise Linux deployment is primarily focused on stabilizing the application runtime and system level security for Desktop's website within the Apps Development stack.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at Desktop
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Desktop Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Desktop Technographics

Desktop is a Communications organization based in Brazil, with around 1800 employees and annual revenues of $80.0 million.

Desktop operates a diverse technology stack with applications such as Salesforce Commerce Cloud, Hotjar and Red Hat Enterprise Linux, covering areas like eCommerce, Customer Experience and Apps Development.

Desktop has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Salesforce, Contentsquare and Red Hat.

Desktop recently adopted applications including Criteo Commerce Media Platform in 2023, Salesforce Commerce Cloud in 2022 and Hotjar in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Desktop’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Desktop’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Desktop technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.