Wan Chai, n/a,
Hong Kong
Dextra Group Hong Kong Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Dextra Group Hong Kong and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17 Dextra Group Hong Kong employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dextra Group Hong Kong has purchased the following applications: Microsoft Power BI for Analytics and BI in 2022, Microsoft Teams for Audio Video and Web Conferencing in 2022, Microsoft SharePoint for Enterprise Content Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dextra Group Hong Kong is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Joomla or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dextra Group Hong Kong revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dextra Group Hong Kong intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | Unify Dots | 2022 | 2022 |
In 2022, Dextra Group Hong Kong began deploying Microsoft Power BI to consolidate global information into a single source of truth. The Microsoft Power BI implementation was positioned as the companys Analytics and BI platform, scoped to deliver an initial set of custom dashboards with an explicit target of 37 dashboards by the end of 2022.
The implementation emphasized development of custom dashboards, centralized visual reporting, and standardized data models to support account management and sales forecasting workflows. Microsoft Power BI was configured to provide reusable report templates and scheduled data refresh processes, establishing a consistent reporting layer across the organization.
Architecturally, the Power BI deployment was designed to consume data from Dextra Group Hong Kongs Dynamics 365 Sales instance, Microsoft 365 collaboration assets including SharePoint and Teams, and Power Platform applications such as the Travel and Expense Power App, with data hosting and platform alignment on Azure. The project included an explicit integration roadmap to surface CRM-derived forecasts into a planned external Dynamics ERP connection for future supply chain and manufacturing planning.
Rollout and governance were coordinated with system integrator Unify Dots and aligned with the existing Dynamics 365 Sales rollout across 14 sites, reusing the same Azure tenancy and governance controls. Governance focused on establishing a single source of truth for global account management, phased dashboard delivery across sites, and integration planning to ensure Power BI supported sales, after-sales engineering, and corporate planning without duplicative reporting.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Teams | Audio Video and Web Conferencing | Collaboration | Unify Dots | 2022 | 2022 |
In 2022 Dextra Group Hong Kong deployed Microsoft Teams for Audio Video and Web Conferencing as part of its Microsoft 365 collaboration stack to sustain customer and contractor engagement across its global footprint. The deployment supported virtual meetings and real time collaboration to maintain business continuity during COVID related travel restrictions, and it was positioned to reduce onsite sales travel by enabling remote customer engagement and project reviews.
Microsoft Teams was configured to deliver core audio video and web conferencing capabilities, persistent chat and mobile access for field staff, and document coauthoring workflows. The implementation emphasized unified meeting orchestration and document sharing, with project files exchanged via SharePoint and meeting-based collaboration preserved inside the Microsoft Teams experience.
The Teams deployment operated alongside Dextra’s Dynamics 365 Sales CRM and the Power Platform, enabling integrated collaboration between sales, after sales engineers, and project teams. The company used Teams together with SharePoint for project documentation and leveraged Power Apps for travel and expense workflows, creating a connected operational stack spanning customer engagement, expense capture, and document management.
Governance and rollout leveraged remote training and phased adoption across the company’s offices, with Unify Dots having supported Dextra on Microsoft business application deployments and staff training modules for remote rollout approaches. As an outcome explicitly reported by the company Microsoft Teams helped maintain sales continuity during travel restrictions and materially reduced travel related costs by shifting customer interactions to virtual meetings.
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | Unify Dots | 2022 | 2022 |
In 2022 Dextra Group Hong Kong implemented Microsoft SharePoint as its Enterprise Content Management platform to centralize project and customer-facing documentation across its global offices. The SharePoint deployment is part of a broader Microsoft stack effort that follows the company’s move to Dynamics 365 Sales and an Azure hosting strategy, and it directly supports Dextra Group Hong Kong Microsoft SharePoint Enterprise Content Management as the organizational document repository and collaboration layer.
The SharePoint implementation was configured to serve as the primary project document repository and collaboration workspace, enabling document storage, version control, and controlled sharing of construction project files across teams. Microsoft SharePoint was used alongside Microsoft 365 and Teams to enable remote collaboration and to provide persistent access to project documents for field-based sales and engineering staff, while Power Platform apps were used to streamline related workflows such as travel and expense submission.
Operationally the solution was rolled into Dextra’s multi-site footprint and used to unify document handling across offices and work sites, supporting mobile and remote access for staff who spend extended periods on projects. The rollouts leveraged training modules prepared during the wider Microsoft deployments with Unify Dots, and early BI work and dashboarding via Power BI were aligned to the SharePoint content model with a roadmap to consolidate dashboards and reporting into a single source of truth.
Governance and adoption focused on standardized document structures, permissions and workflow handoffs to improve account management and contractor collaboration. As part of the broader Microsoft implementation Dextra maintained business continuity during COVID-19, reduced travel through virtual collaboration, and accelerated expense and document submission workflows, while CRM and infrastructure shifts produced explicit cost savings reported by the company.
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Web Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Sales Automation, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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