Thrissur, 680001,
India
Dhanlaxmi Bank Technographics
Dhanlaxmi Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dhanlaxmi Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1686 Dhanlaxmi Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dhanlaxmi Bank has purchased the following applications: Google Pay for Payment Processing in 2022, NewgenONE DPA for Business Process Management in 2011, Cisco Webex Meetings for Audio Video and Web Conferencing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dhanlaxmi Bank is running and its propensity to invest more and deepen its relationship with Google , Newgen , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dhanlaxmi Bank revenues, which have grown to $69.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dhanlaxmi Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dhanlaxmi Bank Tech Stack and Enterprise Applications
Dhanlaxmi Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Pay | Payment Processing | ERP | n/a | 2022 | 2022 |
In 2022, Dhanlaxmi Bank integrated Google Pay as a Payment Processing solution on its public website to enable online customer payments. The implementation embedded the Google Pay web SDK and client side payment button into the bank's checkout and bill pay flows, paired with server side token verification and payment authorization components to orchestrate transaction completion.
The deployment was scoped to retail digital channels and the corporate website, and connected front end checkout instrumentation with back end transaction validation and reconciliation processes owned by the bank's payments operations and digital channels teams. Governance and rollout were managed through the bank's digital payments and operations units, with phased website validation of web SDK behavior, server side settlement notifications, and fraud screening workflows; Google Pay remains the Payment Processing application for online customer payments.
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Dhanlaxmi Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Newgen | Legacy | NewgenONE DPA | Business Process Management | ERP Services and Operations | n/a | 2011 | 2012 |
In 2011, Dhanlaxmi Bank implemented NewgenONE DPA from Newgen as a Business Process Management solution to automate account opening and service-request workflows across its branch network in India. The deployment centered on Newgen’s OmniFlow BPM platform module, with the NewgenONE DPA application used to instrument end-to-end process orchestration for customer onboarding and branch service requests.
The implementation configured OmniFlow/BPM capabilities for automated account opening workflows and centralized service-request processing, including workflow routing, task orchestration, and document-centric process handling. NewgenONE DPA was used to formalize process steps, reduce manual handoffs, and centralize exception handling, aligning process flows with branch operations and back-office processing.
Operational coverage targeted the bank’s branch network in India and the customer onboarding and operations functions, shifting service-request work from decentralized branch handling to centralized processing hubs. Governance changes emphasized standardized workflows and process controls managed through the OmniFlow/BPM module to reduce paper and courier dependence and to enforce consistent service levels.
The project delivered explicit outcomes reported by the bank, account opening cycle time falling from 19.5 days to under 48 hours, an approximately 3x productivity improvement, significant paper and courier savings, and centralized service-request processing under the NewgenONE DPA Business Process Management deployment.
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Dhanlaxmi Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022 Dhanlaxmi Bank implemented Cisco Webex Meetings from Cisco Systems on its website, integrating web-accessible conferencing directly into the bank's public web presence. The deployment surfaces Cisco Webex Meetings capabilities through browser clients and embedded meeting links to provide Audio Video and Web Conferencing functionality available from the site.
Configuration emphasized standard Cisco Webex Meetings functions such as video conferencing, screen sharing, meeting scheduling, virtual meeting rooms, and meeting recording, with those capabilities exposed via the website integration. Operational ownership appears aligned to the bank's web operations and IT teams, with the integration focused on delivering web-based conferencing through the site rather than named backend system integrations.
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Collaboration | Collaboration |
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2022 | 2022 |
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Dhanlaxmi Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2022 | 2022 |
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Dhanlaxmi Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Dhanlaxmi Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Dhanlaxmi Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-23 | Dhanlaxmi Bank | Evaluated | IBM | IBM BankMate | Core Banking | ERP Services and Operations |