DHL India
801 A, Silver Utopia, 8th Floor, Cardinal Gracias Road, Chakala, Andheri (East),
Mumbai, 400099,
India
Mumbai, 400099,
India
91 22-6678-9001
Transportation
DHL India Technographics
DHL India Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DHL India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 DHL India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DHL India has purchased the following applications: Visa Authorize.Net for Payment Processing in 2025, ZingHR Employee Engagement for Employee Engagement in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DHL India is running and its propensity to invest more and deepen its relationship with Visa , PayPal , ZingHR or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DHL India revenues, which have grown to $750.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DHL India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DHL India Tech Stack and Enterprise Applications
DHL India ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP | n/a | 2025 | 2025 |
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Payment Processing | ERP |
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2025 | 2025 |
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DHL India HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ZingHR | Legacy | ZingHR Employee Engagement | Employee Engagement | HCM | n/a | 2016 | 2016 |
In 2016, DHL India implemented ZingHR Employee Engagement to support HR and employee engagement initiatives across India and the South Asia region. The deployment targeted improved communication and staying connected with employees, reflecting its classification in the Employee Engagement category.
ZingHR Employee Engagement was configured to centralize employee communications and engagement workflows, using standard Employee Engagement capabilities such as consolidated communication streams, employee directories, and configurable engagement processes tailored to a 3,200-employee transportation organization. The rollout was scoped to HR-led engagement programs across regional sites in India and South Asia and was used to operationalize ongoing employee communications, recognition and pulse engagement activities as part of HR processes.
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2021 | 2021 |
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DHL India Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, DHL India implemented Cisco Webex Meetings for Audio Video and Web Conferencing. Cisco Webex Meetings is embedded on DHL India's corporate website to provide browser-based meeting join flows and web conferencing access for attendees. The deployment exposes web-hosted meeting entry points from public pages to simplify browser access without requiring native client installation.
Cisco Webex Meetings is configured to deliver core Audio Video and Web Conferencing capabilities, including video and audio streams, screen sharing, and meeting scheduling and management consistent with category workflows. The implementation surfaces web-embedded join links and in-page conferencing controls, and applies administrative controls for meeting policies and user provisioning to govern access. DHL India Cisco Webex Meetings Audio Video and Web Conferencing supports corporate web conferencing and remote meeting workflows for both external engagement and internal collaboration.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2023 | 2023 |
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DHL India Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Asset Management | Content Management |
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2014 | 2014 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Video Editing | Content Management |
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2024 | 2024 |
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DHL India eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2025 | 2025 |
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DHL India SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Real-Time Transportation Visibility | SCM |
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2017 | 2017 |
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DHL India CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2025 | 2025 |
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Customer Engagement | CRM |
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2016 | 2016 |
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Customer Engagement | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2025 | 2025 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
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2004 | 2004 |
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Marketing Analytics | CRM |
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2004 | 2004 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2025 | 2025 |
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DHL India ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2023 | 2023 |
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2019 | 2019 |
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DHL India PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2023 | 2023 |
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DHL India TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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DHL India PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2025 | 2025 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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DHL India IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Database Management, Open-Source Database | IaaS |
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2023 | 2023 |
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Domain Name System (DNS) | IaaS |
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2014 | 2014 |
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DHL India CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2024 | 2024 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2016 | 2016 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at DHL India
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by DHL India Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DHL India IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DHL India digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD DHL India Technographics
DHL India is a Transportation organization based in India,
with around 1800 employees and annual revenues of $750.0 million.
DHL India operates a diverse technology stack with applications such as
Visa Authorize.Net, ZingHR Employee Engagement and Cisco Webex Meetings,
covering areas like Payment Processing, Employee Engagement and Audio Video and Web Conferencing.
DHL India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Visa, ZingHR and Cisco Systems.
DHL India recently adopted applications including
Visa Authorize.Net in 2025, PayPal Braintree in 2025 and DHL EasyShip in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DHL India’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DHL India’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DHL India technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.