DHL SmarTrucking
Unit No. 601, 6th Floor, Ascot Centre Premises, Near Hyatt Regency Hotel, Sahar Airport Road, Andheri East,
Mumbai, 400099,
India
Mumbai, 400099,
India
91 22 6136 2000
Transportation
DHL SmarTrucking Technographics
DHL SmarTrucking Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DHL SmarTrucking and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 DHL SmarTrucking employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DHL SmarTrucking has purchased the following applications: SAP Transportation Management for Transportation Management in 2014, Adobe Experience Cloud for Customer Experience in 2021, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DHL SmarTrucking is running and its propensity to invest more and deepen its relationship with SAP , Adobe Systems , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DHL SmarTrucking revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DHL SmarTrucking intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DHL SmarTrucking Tech Stack and Enterprise Applications
DHL SmarTrucking SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Transportation Management | Transportation Management | SCM | Stellium Consulting | 2014 | 2014 |
In 2014, DHL SmarTrucking implemented SAP Transportation Management as its core Transportation Management application to underpin a pan-India Full Truck Load logistics business unit. The initiative supported DHL SmarTrucking operating model where DHL owns assets and uses a driver relay methodology to provide trucking services across multiple industries. The project focused on addressing poor information flow and low technology adoption across the Indian road network by centralizing transportation orchestration. The SAP Transportation Management implementation served as the system of record for transportation operations.
SAP Transportation Management was configured to handle standard Transportation Management capabilities including order and shipment planning, transportation execution and monitoring, carrier and rate management, and freight costing and settlement. The implementation emphasized operational modules for dispatch, route sequencing, and real-time shipment status to support Full Truck Load workflows. The application was positioned to perform the majority of operational processing and to support industry specific workflows tied to driver relay scheduling.
The deployment used a centralized SAP Transportation Management instance orchestrating pan-India operations and integrating with external telematics and data analytics systems for vehicle tracking and operational intelligence. Integrations included telematics feeds for location and driver handover events and analytics interfaces for routing and performance analysis, enabling SAP Transportation Management to exchange status and event data with external systems. Stellium Consulting served as the system integrator for the rollout, aligning integration touchpoints and technical interfaces.
Governance and process changes accompanied the rollout to align dispatch, fleet management, and customer service workflows with the SAP Transportation Management orchestration layer. Rollout work included configuring transport governance and operational handover protocols necessary for driver relay methodology, and establishing cross functional workflows to standardize shipment execution across sites. The implementation narrative centers on embedding SAP Transportation Management as the operational core to enable centralized control of FTL logistics across India.
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DHL SmarTrucking CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, DHL SmarTrucking implemented Adobe Experience Cloud to manage its customer-facing website and centralize digital experience operations. The Adobe Experience Cloud deployment is hosted as a cloud SaaS solution and is used on the company website to deliver Customer Experience capabilities, concentrating on web content delivery, personalization, and analytics for customer engagement.
The implementation configures Adobe Experience Cloud capabilities such as web content management, personalization, analytics instrumentation, and campaign orchestration to support marketing and customer engagement functions. Operational scope is focused on the corporate website and digital marketing teams, with governance oriented around content authoring workflows, campaign governance, and analytics reporting to drive ongoing customer experience decisions.
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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DHL SmarTrucking IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, DHL SmarTrucking deployed Microsoft Azure Cloud Services to host its public website and associated compute workloads. Microsoft Azure Cloud Services serves as the Application Hosting and Computing Services layer for the site, providing web hosting, scalable compute, managed object storage, TLS certificate handling and platform-level infrastructure for content delivery and runtime operations.
Operationally the Azure deployment centralizes web operations under the company IT function in India, supporting the customer-facing website and online interactions. Integrations with other back-end systems are not specified, therefore the implementation is described specifically as Microsoft Azure Cloud Services powering the external site, with governance oriented around cloud hosting practices, platform configuration management, monitoring and routine maintenance.
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at DHL SmarTrucking
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|---|---|---|---|---|---|---|
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Apps Being Evaluated by DHL SmarTrucking Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DHL SmarTrucking IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DHL SmarTrucking digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD DHL SmarTrucking Technographics
DHL SmarTrucking is a Transportation organization based in India,
with around 250 employees and annual revenues of $80.0 million.
DHL SmarTrucking operates a diverse technology stack with applications such as
SAP Transportation Management, Adobe Experience Cloud and Microsoft Azure Cloud Services,
covering areas like Transportation Management, Customer Experience and Application Hosting and Computing Services.
DHL SmarTrucking has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Adobe Systems and Microsoft.
DHL SmarTrucking recently adopted applications including
Adobe Experience Cloud in 2021, Salesforce Sales Cloud in 2021 and Adobe Audience Manager in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DHL SmarTrucking’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DHL SmarTrucking’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DHL SmarTrucking technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.