Digicel Group
Location
The Digicel Building 14 Ocean Boulevard,
Kingston, x,
Jamaica
Website
https://www.digicelgroup.com/
Phone
1 876 469 2677
Artw industry
Communications
Employee
Revenue

Digicel Group Technographics

Digicel Group Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Digicel Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7500 Digicel Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Digicel Group has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Genesys Cloud CX for Call Center in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Digicel Group is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Microsoft , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Digicel Group revenues, which have grown to $2.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Digicel Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Digicel Group Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2019 2019
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2019 2019
Collaboration
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2021 2021
Collaboration Collaboration 2015 2015
CRM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Genesys Avaya Aura Contact Center Genesys Cloud CX Call Center CRM n/a 2018 2018
Customer Experience CRM 2020 2020
Customer Experience CRM 2020 2020
Customer Support CRM 2015 2015
Digital Advertising Platform CRM 2016 2016
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2016 2016
Marketing Analytics CRM 2016 2016
Marketing Analytics CRM 2020 2020
Marketing Automation, Customer Engagement CRM 2022 2022
Sales Automation, CRM, Sales Engagement CRM 2019 2019
AI-Powered Application
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Chatbots and Conversational AI AI-Powered Application 2020 2020
Chatbots and Conversational AI AI-Powered Application 2015 2015
Content Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Digital Asset Management Content Management 2016 2016
Digital Signing Content Management 2021 2021
eCommerce
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
eCommerce eCommerce 2020 2020
ERP Financial Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
ERP Financial ERP Financial Management 2018 2018
CyberSecurity
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Secure Email Gateways (SEGs) CyberSecurity 2017 2017
IT Decision Makers and Key Stakeholders at Digicel Group
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by Digicel Group Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Digicel Group Technographics

Digicel Group is a Communications organization based in Jamaica, with around 7500 employees and annual revenues of $2.80 billion.

Digicel Group operates a diverse technology stack with applications such as Amazon EC2, Cisco Webex Meetings and Genesys Cloud CX, covering areas like Application Hosting and Computing Services, Audio Video and Web Conferencing and Call Center.

Digicel Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amazon Web Services (AWS), Cisco Systems and Genesys.

Digicel Group recently adopted applications including MessageGears Swrve Platform in 2022, Cisco Webex Meetings in 2021 and DocuSign eSignature in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Digicel Group’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Digicel Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Digicel Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.