Plano, 75024, TX,
United States
Imagine Communications Technographics
Imagine Communications Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Imagine Communications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Imagine Communications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Imagine Communications has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2007, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2020, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Imagine Communications is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Imagine Communications revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Imagine Communications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Imagine Communications Tech Stack and Enterprise Applications
Imagine Communications ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2007 | 2007 |
In 2007, Imagine Communications implemented Oracle NetSuite ERP to consolidate and standardize its core finance operations. The Oracle NetSuite ERP deployment addressed Imagine Communications ERP Financial requirements for corporate finance and accounting, positioning the application as the central transactional ledger and reporting system.
Configuration focused on standard ERP Financial functional modules, including general ledger, accounts payable, accounts receivable, fixed assets, revenue management and financial reporting. The implementation included automation of approval workflows and period close orchestration, aligned to typical accounting and audit controls used in midmarket to enterprise financial environments.
The deployment was executed as a cloud ERP instance of Oracle NetSuite ERP, configured to support multi-book and multi-currency accounting and a centralized chart of accounts for consistent financial governance. Operational scope centered on finance and accounting teams, with role based access controls and standardized month end workflows to enforce financial control and reporting discipline.
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ERP Financial | ERP |
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2020 | 2021 |
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ERP Financial | ERP |
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2020 | 2021 |
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Imagine Communications HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020 Imagine Communications implemented iCIMS Recruit Applicant Tracking System on their website. The deployment places iCIMS Recruit Applicant Tracking System as the primary careers site and candidate intake engine, embedding job posting and application capture into the public site to support the company's talent acquisition function. As an Applicant Tracking System it centralizes requisition management, candidate lifecycle tracking, resume capture, and workflow-based screening for HR and recruiting teams.
Configuration and operational use include standard Applicant Tracking System capabilities such as job requisition publishing, candidate profile and resume parsing, configurable screening workflows, interview scheduling, and offer tracking. Operational ownership sits with HR and talent acquisition, with governance focused on requisition approvals and standardized candidate workflow orchestration to align recruiters and hiring managers. The implementation emphasizes web-based candidate experience and structured intake through the public site, with data and process control managed through iCIMS Recruit Applicant Tracking System.
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Imagine Communications AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Imagine Communications deployed Salesforce Chat, formerly Salesforce Live Agent, on its website. The deployment is recorded under Chatbots and Conversational AI and was implemented to provide real-time web chat capability for customer-facing interactions. The implementation embeds the Salesforce Chat widget on public digital properties to capture visitor sessions and surface them to staffed agent consoles.
Configuration emphasizes functional modules common to Chatbots and Conversational AI deployments, including real-time agent messaging, visitor monitoring and presence, session transfer, transcript capture and chat routing logic. Operational coverage is centered on customer support and digital engagement teams, with governance focused on chat routing policies, transcript retention rules and agent availability settings. The narrative centers on the application architecture and implemented conversational workflows using Salesforce Chat, formerly Salesforce Live Agent, within Imagine Communications.
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Imagine Communications Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Imagine Communications Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2019 | 2019 |
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Imagine Communications CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2007 | 2007 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Imagine Communications ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Imagine Communications IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Imagine Communications CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Imagine Communications
Apps Being Evaluated by Imagine Communications Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||