Kwai Chung, n/a,
Hong Kong
Digitec Industrial Technographics
Digitec Industrial Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Digitec Industrial and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Digitec Industrial employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Digitec Industrial has purchased the following applications: Adobe Marketing Cloud (ex Omniture) for Marketing Automation in 2006, Atlassian Jira Service Desk for IT Service Management in 2020, OneTrust Cookie Consent for Governance, Risk and Compliance in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Digitec Industrial is running and its propensity to invest more and deepen its relationship with Adobe Systems , Google , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Digitec Industrial revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Digitec Industrial intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Digitec Industrial Tech Stack and Enterprise Applications
Digitec Industrial CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Marketing Cloud (ex Omniture) | Marketing Automation | CRM | n/a | 2006 | 2006 |
In 2006, Digitec Industrial implemented Adobe Marketing Cloud (ex Omniture) on its website, adopting the solution to provide Marketing Automation capabilities for its digital presence. Adobe Marketing Cloud (ex Omniture) is instrumented on the site to capture visitor behavior and web analytics data, forming the core measurement layer for online engagement and campaign tracking.
The implementation centers on web analytics and visitor segmentation functionality typical of Marketing Automation platforms, using page-level tagging and client-side JavaScript to collect event and traffic data. Configuration likely emphasizes report definitions, custom variables for product and page taxonomy, and campaign measurement setups to support marketing workflows on the corporate website.
Operationally the deployment is scoped to the website and the marketing function in Hong Kong, with analytics and campaign management consolidated within a small internal team given the company size. Governance is organized around measurement and reporting workflows, aligning tracking rules with site pages and marketing campaigns to maintain data consistency for ongoing digital marketing activities.
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Tag Management | CRM |
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2016 | 2016 |
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Digitec Industrial ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2020 | 2020 |
In 2020, Digitec Industrial implemented Atlassian Jira Service Desk as its IT Service Management solution and embedded the Jira Service Desk customer portal on its public website for customer issue intake. The implementation centralized ticketing and request intake into a web facing service portal, leveraging standard IT Service Management capabilities such as incident and request workflows, a self service request portal, knowledge base linking, and workflow automation. Atlassian Jira Service Desk was configured to handle web submitted tickets and provide structured triage and routing for support staff.
The deployment covers customer support and internal IT operations for the Hong Kong distribution business, reflecting a compact operational footprint appropriate for a 10 person organization. Governance emphasizes lightweight request handling and role based queues, with configuration of service desk queues, SLA rules, and workflow schemes to align with existing support processes. The implementation of Atlassian Jira Service Desk on the website established a single channel for external customers and internal stakeholders to open and track requests in the IT Service Management system.
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Digitec Industrial TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneTrust | Legacy | OneTrust Cookie Consent | Governance, Risk and Compliance | TRM | n/a | 2022 | 2022 |
In 2022, Digitec Industrial deployed OneTrust Cookie Consent on its public website. The deployment uses OneTrust Cookie Consent within the Governance, Risk and Compliance category to present a consent banner, manage visitor preference settings, and record consent decisions for web-facing privacy controls.
The implementation was executed as a client-side JavaScript tag and preference center embedded in the corporate site, scoped to Digitec Industrial's Hong Kong web presence and sized for a 10 employee distribution organization. Configuration focused on cookie categorization, consent capture and retention, and preference management, with operational ownership aligned to marketing and IT and legal oversight to support privacy governance for the site and associated marketing and analytics tags.
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Digitec Industrial IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Digitec Industrial CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Digitec Industrial
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Digitec Industrial Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-25 | Digitec Industrial | Evaluated | Cadence Design Systems | Cadence Xcelium Parallel Logic Simulation | ML and Data Science Platforms | AI Development |
| 2025-03-21 | Digitec Industrial | Evaluated | Workday | Workday Recruiting | Applicant Tracking System, Recruiting | HCM |