Sumner, 98390, WA,
United States
Dillanos Coffee Roasters Inc. Technographics
Dillanos Coffee Roasters Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dillanos Coffee Roasters Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Dillanos Coffee Roasters Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dillanos Coffee Roasters Inc. has purchased the following applications: CyberSource Payment Management Platform for Payment Processing in 2021, BETTER ATS for Applicant Tracking System in 2016, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dillanos Coffee Roasters Inc. is running and its propensity to invest more and deepen its relationship with CyberSource, Visa company , Better Chains , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dillanos Coffee Roasters Inc. revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dillanos Coffee Roasters Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dillanos Coffee Roasters Inc. Tech Stack and Enterprise Applications
Dillanos Coffee Roasters Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CyberSource, Visa company | Legacy | CyberSource Payment Management Platform | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Dillanos Coffee Roasters Inc. implemented CyberSource Payment Management Platform to manage online payments for its e-commerce site. The deployment uses CyberSource Payment Management Platform in the Payment Processing category to handle checkout authorization, capture, and settlement workflows for card-based transactions.
The implementation configured standard Payment Processing capabilities such as payment gateway connectivity, tokenization of card credentials, hosted checkout integration, and transaction lifecycle handling including authorization and settlement. Integration work focused on embedding the CyberSource payment flow into the Dillanos website checkout, with server side transaction calls and client side payment collection aligned to the platform's API and hosted components.
Operational ownership sits with e-commerce and finance functions, covering the public website checkout and back office reconciliation processes. Governance centered on configuration management and payment method setup, with phased rollout on the site and operational handover to payments and accounting teams.
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Dillanos Coffee Roasters Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Better Chains | Legacy | BETTER ATS | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, Dillanos Coffee Roasters Inc. sponsored Better Chains and provisioned BETTER ATS, an Applicant Tracking System, via a Preferred Partner Program that launched on November 18, 2016. The announcement made BETTER ATS available at no cost to more than 1,600 participating coffee shop customers, with access extended across an unlimited number of locations as part of the initial rollout.
The BETTER ATS implementation focused on applicant intake and review workflows typical of an Applicant Tracking System, emphasizing application filtering, candidate review pipelines and interview selection controls to give hiring managers better control over which applications to review and which applicants to interview. Dillanos had been operating Better Chains technology internally for approximately six months prior to the announcement, providing operational validation for core hiring workflows and centralized applicant records.
Operational scope covered Dillanos customers in the food and beverage channel through the Preferred Partner Program, shifting distribution of hiring capabilities from a single company deployment to a sponsored, multi-site provisioning model that impacts hiring and HR functions across customer locations. Public statements accompanying the rollout positioned BETTER ATS as a time and money saver for hiring operations and framed the sponsorship as an intervention to address high industry turnover, which was cited in the announcement as falling between 50 percent and 70 percent.
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Dillanos Coffee Roasters Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Dillanos Coffee Roasters Inc. implemented Microsoft 365 as their Collaboration platform. The deployment targeted the full employee base of roughly 80 users and was provisioned as a cloud-hosted Microsoft 365 tenant to centralize email, team communication, and document collaboration across the organization.
Microsoft 365 was configured to deliver Exchange Online email, Microsoft Teams for synchronous collaboration, OneDrive for Business for personal file synchronization, and SharePoint Online for team sites and document libraries, aligning with standard Collaboration functional modules. Configuration focused on per-user licensing, tenant-level settings, and device-aware file sync to support operational, sales, and marketing workflows.
Tenant governance was organized through centralized administration using Azure Active Directory identity and role-based access controls, with policy configuration for data retention and sharing to standardize document management and internal communication practices. Dillanos references Microsoft 365 on its public website, indicating integration of Microsoft 365 assets with their public web presence, and the overall architecture follows a cloud-first SaaS tenant model.
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Dillanos Coffee Roasters Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Dillanos Coffee Roasters Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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Dillanos Coffee Roasters Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Dillanos Coffee Roasters Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2002 | 2002 |
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Dillanos Coffee Roasters Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Dillanos Coffee Roasters Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Dillanos Coffee Roasters Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||