AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Dinlebi Turkey Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rocket.chat Legacy Rocket.chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Algolia Legacy Algolia Search Application, Web and Enterprise Search Content Management n/a 2020 2020
Digital Asset Management Content Management 2021 2021
Web Content Management Content Management 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Desk360 Legacy Desk360 Customer Engagement CRM n/a 2021 2021
In 2021, Dinlebi Turkey adopted Desk360 to centralize messages from app store reviews, in-app message boxes, web forms and social channels and to reduce response times for its large user base in Turkey. Desk360 was provisioned as the Customer Engagement platform for Dinlebi's customer support workflow, consolidating multichannel inbound messages into a single workstream for processing and response. The implementation emphasized Desk360 multichannel inbox and ticket orchestration capabilities, with configuration for message parsing, automated assignment and standardized response templates to streamline agent workflows. Integrations with app stores, in-app messaging, web form submissions and social channels were completed rapidly, with each integration delivered within approximately 48 hours as reported in the case study. Operational coverage centered on Dinlebi's customer support team serving its Turkey audience, creating a unified queue for triage, ownership and SLA monitoring. Governance shifted to centralized channel management and consistent response processes, and the team reported cutting average reply times to around three hours after the Desk360 deployment.
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Dinlebi Turkey

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Dinlebi Turkey Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dinlebi Turkey IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dinlebi Turkey digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Dinlebi Turkey Technographics
Dinlebi Turkey is a Media organization based in Turkey, with around 25 employees and annual revenues of $2.0 million.
Dinlebi Turkey operates a diverse technology stack with applications such as Rocket.chat, Algolia Search and Desk360, covering areas like Chatbots and Conversational AI, Application, Web and Enterprise Search and Customer Engagement.
Dinlebi Turkey has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Rocket.chat, Algolia and Desk360.
Dinlebi Turkey recently adopted applications including Cloudinary DAM in 2021, Desk360 in 2021 and React in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dinlebi Turkey’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Dinlebi Turkey’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dinlebi Turkey technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.