Direct Energie
2 bis, rue Louis Armand,
Paris, 75015,
France
Paris, 75015,
France
33 1 73 03 77 01
Utilities
Direct Energie Technographics
Direct Energie Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Direct Energie and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Direct Energie employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Direct Energie has purchased the following applications: Microsoft 365 for Collaboration in 2018, Contentsquare for Customer Experience in 2016, Dynatrace APM for Application Performance Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Direct Energie is running and its propensity to invest more and deepen its relationship with Microsoft , ODiTY , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Direct Energie revenues, which have grown to $660.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Direct Energie intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Direct Energie Tech Stack and Enterprise Applications
Direct Energie Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Direct Energie implemented Microsoft 365 as its Collaboration platform. The deployment established a cloud hosted Microsoft 365 tenant to centralize enterprise email, real time communications, document collaboration, and Office productivity across the company. Implementation covered core collaboration capabilities including Exchange Online email, Microsoft Teams for chat and meetings, SharePoint Online for intranet and document libraries, and OneDrive for personal file synchronization, reflecting standard Collaboration category functionality.
Architecture and operational controls emphasized centralized tenant configuration with corporate identity and access controls, role based provisioning, and policy driven compliance and data classification to align with utilities operational requirements. The Microsoft 365 rollout supported business functions including corporate communications, IT operations, customer service, and knowledge management, and was observable on public web pages where Microsoft 365 scripts were present. Governance focused on tenant level policy, mailbox and site provisioning workflows, and collaboration lifecycle processes to manage access and content governance.
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Survey and Questionnaire | Collaboration |
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2019 | 2019 |
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Direct Energie CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Contentsquare | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016, Direct Energie implemented Contentsquare on its public website to instrument digital behavior and site interaction patterns. The deployment uses front end analytics instrumentation consistent with the Customer Experience category, capturing session replay, heatmaps, zone based behavioral metrics, and journey analytics through the Contentsquare platform. This implementation positions Contentsquare as the primary customer experience analytics layer for the web channel at Direct Energie.
The configuration centers on web channel instrumentation and analytics consumption by marketing, UX and digital product teams, enabling funnel analysis and page level behavior segmentation. Governance was organized around centralized data access for digital stakeholders and iterative UX testing workflows, supporting continuous monitoring of site flows and conversion paths. The narrative documents Direct Energie Contentsquare Customer Experience use for web based behavioral analytics, with focus on session level and aggregated interaction signals rather than backend system integration.
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Direct Energie ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dynatrace | Legacy | Dynatrace APM | Application Performance Management | ITSM | n/a | 2017 | 2017 |
In 2017, Direct Energie implemented Dynatrace APM to monitor and instrument its public website. Dynatrace APM serves as the Application Performance Management platform for the customer facing web application stack and was applied to capture end to end performance telemetry for the site.
The deployment was configured to deliver application level instrumentation, including real user monitoring, transaction tracing, code level visibility, automatic service discovery and topology mapping, centralized dashboards, and alerting. Configuration work focused on instrumenting browser and server tiers and enabling synthetic checks where appropriate to extend visibility beyond passive user sessions.
Operational ownership landed with Digital and IT operations teams, who aligned incident detection and alert routing with existing change control processes. The rollout targeted the production web tier and backend services, and governance included service tagging, alert threshold configuration, and dashboarding for engineering and digital stakeholders to support ongoing monitoring and triage.
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Application Performance Management | ITSM |
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2018 | 2018 |
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Direct Energie TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2021 | 2021 |
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Treasury Management | TRM |
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2017 | 2017 |
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Direct Energie PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Direct Energie IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2010 | 2010 |
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Direct Energie CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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DDoS Protection | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Direct Energie
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Direct Energie Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Direct Energie IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Direct Energie digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Direct Energie Technographics
Direct Energie is a Utilities organization based in France,
with around 400 employees and annual revenues of $660.0 million.
Direct Energie operates a diverse technology stack with applications such as
Microsoft 365, Contentsquare and Dynatrace APM,
covering areas like Collaboration, Customer Experience and Application Performance Management.
Direct Energie has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Contentsquare and Dynatrace.
Direct Energie recently adopted applications including
Castle in 2021, ODiTY AreYouNet in 2019 and F5 Defense.Net in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Direct Energie’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Direct Energie’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Direct Energie technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.