Ecogas
Ecogas Technographics
Ecogas Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ecogas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 310 Ecogas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ecogas has purchased the following applications: SAP S/4HANA Utilities for Utilities ERP in 2008, Microsoft 365 for Collaboration in 2022, Wise CX for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ecogas is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , WebCentrix or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ecogas revenues, which have grown to $248.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ecogas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ecogas Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4HANA Utilities | Utilities ERP | ERP Services and Operations | IBM | 2008 | 2009 |
In 2008, Ecogas implemented SAP S/4HANA Utilities as its Utilities ERP. The SAP S/4HANA Utilities implementation was subsequently extended onto SAP HANA 2.0 running in a hybrid cloud architecture, leveraging IBM Power10 compute and IBM FlashSystem storage to scale digital channels for Ecogas's 1.4 million natural gas customers across six provinces in Argentina.
The deployment focuses on core utilities ERP capabilities, including customer account management, billing and invoicing, e-signature-enabled customer onboarding, and regulatory reporting workflows. Ecogas configured real-time operational data access in SAP HANA 2.0 to accelerate report generation and support month-end regulatory submissions, and it embedded online and mobile payment and self-service journeys to shift customer touchpoints away from in-branch channels.
Architecturally the solution is hybrid, with a single IBM Power E1080 server running SUSE Linux Enterprise Server for SAP Applications and virtualized with IBM PowerVM, connected to IBM FlashSystem 5200 all-flash storage for low-latency SAP HANA performance. Ecogas implemented near-real-time replication using IBM Spectrum Protect to an IBM Power Systems Virtual Server instance in IBM Cloud for disaster recovery, and used an IBM POWER9 cloud proof of concept to validate capacity ahead of moving to IBM Power10. The implementation was delivered with support from IBM Systems Lab Services and the IBM Business Partner The Computer.
Governance and rollout emphasized rapid availability and resilience, with the production cutover executed in an accelerated timeframe of 60 days driven by pandemic-related channel demand. Operational scope includes customer service, billing, back-office reporting, and IT infrastructure teams across Argentina, and the project delivered explicit operational outcomes reported by Ecogas, including a 35 percent improvement in compute performance, a 20 percent reduction in IT operational costs, 80 percent of customers adopting digital channels as their primary touchpoint, and a reduction in regulatory report build time from 30 hours to six hours.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Ecogas implemented Microsoft 365 for Collaboration. Ecogas is using Microsoft 365 on their website and as the core Collaboration platform for corporate productivity across its Argentina operations.
The Microsoft 365 deployment centers on cloud-hosted services, including Exchange Online for email, SharePoint Online for intranet and content hosting, Microsoft Teams for synchronous collaboration, and Office web apps for browser-based productivity. The implementation aligns with common Collaboration patterns, emphasizing tenant-level provisioning, role-based licensing, and web integration that surfaces Microsoft 365 content and collaboration features directly on the corporate website.
Operational governance is organized around centralized IT administration to manage user accounts, access control, and content governance for site-hosted resources. The configuration supports standard Collaboration workflows such as document sharing, team chat and scheduled meetings, and is positioned to consolidate core business functions that depend on collaborative productivity tools.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WebCentrix | Legacy | Wise CX | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Ecogas implemented Wise CX on its public website. Wise CX was deployed as a web-based Customer Experience layer to capture and manage digital customer interactions on the corporate site. The deployment scope focused on Ecogas Argentina operations and the company’s digital channels, aligning with customer service and billing-facing online journeys.
The implementation encompassed Customer Experience capabilities common to the category, including embedded chat widget and on-page feedback capture, session analytics and behavioral instrumentation, and front-end personalization controls. Configuration prioritized web instrumentation and event capture to enable online engagement workflows for support teams. Wise CX was embedded in the site front-end using client-side deployment patterns and tag-based instrumentation to surface interaction data.
Operational ownership was centered in digital channels and customer service, with rollout executed on the corporate website rather than across other product channels. Governance concentrated on web content and interaction data stewardship, including controls for event taxonomy, consent handling and access by support teams. The narrative documents a focused, web first Customer Experience implementation of Wise CX for Ecogas in 2020.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
 |
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Cloud Storage | IaaS |
|
2021 | 2021 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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Database Management | IaaS |
|
2021 | 2021 |
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Network Virtualisation | IaaS |
|
2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Ecogas
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ecogas Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ecogas IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ecogas digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Ecogas Technographics
Ecogas is a Utilities organization based in Argentina,
with around 310 employees and annual revenues of $248.0 million.
Ecogas operates a diverse technology stack with applications such as
SAP S/4HANA Utilities, Microsoft 365 and Wise CX,
covering areas like Utilities ERP, Collaboration and Customer Experience.
Ecogas has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Microsoft and WebCentrix.
Ecogas recently adopted applications including
Microsoft 365 in 2022, IBM Power Systems in 2021 and IBM FlashSystem in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ecogas’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ecogas’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ecogas technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.