DKSH Holding
Wiesenstrasse 8,
Zurich, 8034,
Switzerland
Zurich, 8034,
Switzerland
41 44 386 72 72
Professional Services
DKSH Holding Technographics
DKSH Holding Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DKSH Holding and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 29699 DKSH Holding employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DKSH Holding has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2018, Abacus Umantis Applicant Management for Applicant Tracking System in 2018, SAP BusinessObjects for Analytics and BI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DKSH Holding is running and its propensity to invest more and deepen its relationship with SAP , Abacus Research , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DKSH Holding revenues, which have grown to $12.55 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DKSH Holding intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DKSH Holding Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, DKSH Holding implemented SAP ERP ECC 6.0 to support ERP Financial operations across its corporate shared services finance and operations functions. The deployment positioned SAP ERP ECC 6.0 as the central accounting and transaction engine for financial workflows, reinforcing core financial accounting and reporting responsibilities within the ERP Financial category.
The technical architecture runs SAP ERP ECC 6.0 on Oracle with integrated BW HANA for analytics, BI BO for business intelligence reporting, and SAP PI for system integration. Configuration work focused on standard ERP Financial capabilities including ledger and subledger accounting, accounts payable and receivable workflows, and financial reporting instrumentation, aligned with corporate finance process flows.
Operational responsibilities emphasized continuous availability and incident avoidance, including proactive measures to avoid unscheduled downtime, printer management and resolution of printer related issues, and SAP transport management. Day to day operations also covered user creation and lifecycle management with Access Risk Analysis checks enforced by GRC as part of the provisioning workflow, and participation in scheduled disaster recovery tests to validate recovery procedures.
Governance activities centered on GRC driven access reviews and transport controls, integrating access risk analysis into change and user management to reduce segregation of duties exposures. Runbook and operational ownership were organized around system availability, printers and transport operations, user governance, and disaster recovery participation to sustain SAP ERP ECC 6.0 operations within the ERP Financial environment.
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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ERP Financial | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Abacus Research | Legacy | Abacus Umantis Applicant Management | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, DKSH Holding deployed Abacus Umantis Applicant Management on its public careers website. The Abacus Umantis Applicant Management installation serves as DKSH Holding Applicant Tracking System for online job postings and centralized application capture, providing a single locus for candidate profiles and application histories supporting corporate recruiting functions.
The implementation aligns with standard Applicant Tracking System capabilities, including requisition management, candidate intake and profile management, configurable application workflows, interview coordination and compliance controls commonly used by talent acquisition and HR teams. Governance was implemented through application-level workflow controls and role-based access to align hiring approvals with DKSH Holding recruitment processes and to centralize recruiting operations on the careers site.
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP BusinessObjects | Analytics and BI | Analytics and BI | n/a | 2014 | 2014 |
In 2014 DKSH Holding deployed SAP BusinessObjects as its enterprise Analytics and BI platform to support reporting, dashboarding and ad hoc analysis across IT and business functions. DKSH Holding SAP BusinessObjects Analytics and BI is described in operational notes as serving reporting and monitoring use cases that intersect with ECC on Oracle, BW Hana and PI. The deployment context emphasized availability and auditability rather than feature experimentation, aligning the SAP BusinessObjects environment with enterprise reporting requirements and compliance checks.
Operationally the implementation included administration and Basis level support, with configuration work tied to projects such as NewGL and Oracle system refresh and upgrade activities. The SAP BusinessObjects implementation supported typical BI tasks including semantic layer configuration, scheduled report delivery and transport management, and it was managed alongside system level changes such as PI components installation. User creation and management workflows were integrated with Access Risk Analysis checks originating from GRC, ensuring identity and access control processes were enforced for BI consumers.
Integrations and system landscape coverage were explicitly operational, SAP BusinessObjects operated in an environment that included ECC on Oracle, BW Hana and PI, and coordinated with infrastructure components such as saprouter. The team also handled peripheral infrastructure responsibilities that impacted the BI service, including printers management and a printers migration project from Windows 2006 to Windows 2016, and participation in disaster recovery tests to validate BI availability under failover scenarios. Technical Performance Overview activities and on call duty were part of ongoing operational governance to protect system performance.
Governance and control processes for the SAP BusinessObjects environment tied into audit and compliance cycles, the implementation notes state participation in the annual auditing process by an external auditor and routine Access Risk Analysis checks from GRC. Change control was enforced through transport management and coordinated upgrade projects, with Basis consultants embedded in upgrade and refresh workstreams. This configuration established SAP BusinessObjects as the Analytics and BI backbone for reporting, compliance support and operational monitoring within DKSH Holding.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, Sales Engagement | CRM |
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2021 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2023 | 2023 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at DKSH Holding
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by DKSH Holding Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DKSH Holding IT executives and key decision makers. This section highlights DKSH Holding's latest recorded technology evaluations, including TechExcel CustomerWise for IT Service Management on 2026-03-24, Crystal PM for Medical Practice Management on 2026-03-24, and DaCast Platform for Audio Video and Web Conferencing on 2026-03-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DKSH Holding digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD DKSH Holding Technographics
DKSH Holding is a Professional Services organization based in Switzerland,
with around 29699 employees and annual revenues of $12.55 billion.
DKSH Holding operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Abacus Umantis Applicant Management and SAP BusinessObjects,
covering areas like ERP Financial, Applicant Tracking System and Analytics and BI.
DKSH Holding has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Abacus Research.
DKSH Holding recently adopted applications including
Freshservice in 2023, Oracle Moat in 2021 and MailerLite in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DKSH Holding’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DKSH Holding’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DKSH Holding technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.