Manati, 00674,
Puerto Rico
DM Wireless Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by DM Wireless and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 DM Wireless employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DM Wireless has purchased the following applications: Visp.net Billing for Subscription and Recurring Billing in 2020, Smartsupp.com for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DM Wireless is running and its propensity to invest more and deepen its relationship with Visp.net , Smartsupp.com , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DM Wireless revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DM Wireless intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visp.net | Legacy | Visp.net Billing | Subscription and Recurring Billing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, DM Wireless implemented Visp.net Billing to manage customer subscriptions and billing workflows on its public website. The deployment uses a vendor-hosted Visp.net Billing instance to provision subscription services for the Puerto Rico communications provider, aligning billing operations and revenue collection with the companys customer-facing sales channels and supporting internal finance and customer support teams across the organization.
Visp.net Billing is operating as the companys Subscription and Recurring Billing platform and includes standard category capabilities such as recurring invoicing, automated payment collection, plan and rate management, taxation rules, and a customer self-service portal for account and billing management. The solution is integrated with the DM Wireless website for plan signup and online account management, centralizing billing workflows and reducing manual invoicing, while governance has been oriented around billing operations and customer support process changes to accommodate automated subscription cycles.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Smartsupp.com | Legacy | Smartsupp.com | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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