Makati City, 1233,
Philippines
DMCI Homes Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by DMCI Homes and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 DMCI Homes employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DMCI Homes has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2020, Hitachi Lumada Enterprise Asset Management for Enterprise Asset Management in 2017, Zendesk Chat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DMCI Homes is running and its propensity to invest more and deepen its relationship with Microsoft , Hitachi Vantara , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DMCI Homes revenues, which have grown to $4.51 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DMCI Homes intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | PLDT | 2020 | 2020 |
In 2020, DMCI Homes implemented Microsoft Dynamics 365 for Finance and Operations as its core ERP platform. PLDT Enterprise, through its ePLDT arm, provisioned the cloud-based hosting and subscription services and supported the migration from Microsoft Dynamics AX to Microsoft Dynamics 365 for Finance and Operations.
The Microsoft Dynamics 365 for Finance and Operations deployment was scoped around ERP Financial capabilities, with configuration emphasis on core financial management, accounts payable, accounts receivable, fixed asset management, and project accounting to align with construction and property development workflows. Role-based security, centralized master data for finance and projects, and embedded analytics and data monitoring were configured to standardize accounting and cost control processes across the organization.
Integrations implemented as part of the rollout include Microsoft Office 365 for collaboration and identity services, alongside PLDT ePLDT cloud infrastructure for hosting and platform management. The implementation unified CRM and ERP workflows to support enterprise functions across Marketing, Customer Care, IT, Corporate Planning and mobile field operations, enabling device-agnostic access and improved cross-departmental information flow.
Governance and operational ownership were structured with PLDT Enterprise responsible for platform provisioning, privacy controls and baseline user management, while DMCI Homes aligned IT and business stakeholders to govern business processes and user adoption. The combined solution delivered the stated outcomes of improved collaboration, streamlined file sharing, enhanced mobility and strengthened privacy and user controls under the ERP Financial deployment.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hitachi Vantara | Legacy | Hitachi Lumada Enterprise Asset Management | Enterprise Asset Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, DMCI Homes implemented Hitachi Lumada Enterprise Asset Management to centralize property and asset lifecycle data as an Enterprise Asset Management solution across its Philippine operations. The implementation consolidated and automated core business processes, replacing 27 standalone systems and establishing a single point of reference for transactional and operational data across business units.
The Hitachi Lumada Enterprise Asset Management deployment encompassed unified ERP-aligned capabilities, including accounting, credit and collection, contract management, contractor payments, and remedial contract restructuring. Reporting was configured with 150 standard reports and more than 100 customized reports to eliminate manual data aggregation, while document management enabled a paperless delivery of customer facing documents. The solution was instrumented with a robust workflow engine, with over 100 workflows configured for customer onboarding, contract processes, restructuring, contract cancellation, financing, and default management.
Operational coverage extended across all departments and locations within DMCI Homes, integrating seller commission visibility for third party sellers to provide near real-time commission information and reducing sales process friction. The deployment automated invoicing cycles, streamlined collections and penalty generation, and connected business units to eliminate duplication of data collection mechanisms.
Governance and process controls were formalized through business rules, validations, and workflow-driven approvals to increase transparency and traceability of inter-departmental processes. The implementation delivered explicit operational outcomes cited by DMCI Homes, including easier and more accurate month-end accounting, faster billing and collections, reduced manual reporting effort, and a shift toward paperless operations, while enabling the company to claim optimization across the majority of its core business processes.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2024 | 2024 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Building Information Modeling | PLM and Engineering |
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2020 | 2020 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Disaster Recovery as a Service (DRaaS) | IaaS |
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2017 | 2017 |
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Domain Name System (DNS) | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Loss Prevention | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2017 | 2017 |
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