Brussel, 1020,
Belgium
Doccle Technographics
Doccle Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Doccle and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Doccle employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Doccle has purchased the following applications: Exact Online for ERP Financial in 2021, WebinarGeek for Audio Video and Web Conferencing in 2025, Zendesk Service for Customer Support in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Doccle is running and its propensity to invest more and deepen its relationship with Exact Software , WebinarGeek , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Doccle revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Doccle intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Doccle Tech Stack and Enterprise Applications
Doccle ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Online | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, Doccle implemented Exact Online as its ERP Financial solution. Exact Online is used on Doccle's website and deployed as a cloud SaaS application to centralize financial records and external invoicing visibility while linking web-facing billing flows to the company financial system.
The deployment emphasizes core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, invoicing, and financial reporting, configured for a 50-person professional services firm. Operational scope covers the finance and accounting teams, with configuration work focused on a centralized ledger, automated invoicing workflows, and compliance-oriented reporting consistent with ERP Financial implementations for small enterprises.
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Doccle Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WebinarGeek | Legacy | WebinarGeek | Audio Video and Web Conferencing | Collaboration | n/a | 2025 | 2025 |
In 2025 Doccle used WebinarGeek to run public webinars about e-invoicing and Peppol as part of its finance and customer education activities in Belgium. The webinar registration and hosting pages are hosted on a WebinarGeek subdomain, indicating WebinarGeek delivered the webinar and registration experience for Doccle and served as the primary Audio Video and Web Conferencing platform.
The implementation leveraged WebinarGeek capabilities common to Audio Video and Web Conferencing solutions, including public registration landing pages, live webinar hosting, attendee management, and post-session reporting to support finance and customer education workflows. Deployment was through a vendor hosted subdomain which centralized the registration and streaming experience rather than on-premises hosting, simplifying platform provisioning for Doccle's communications and finance teams. Operational scope centered on Belgian public-facing events and was coordinated by Doccle's finance communications and customer education functions, with content and scheduling workflows managed through the WebinarGeek interface.
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Collaboration | Collaboration |
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2017 | 2017 |
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Doccle CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2018 | 2018 |
In 2018, Doccle implemented Zendesk Service to manage inbound customer interactions on its website. The deployment uses Zendesk Service as the primary Customer Support platform, embedded via a web widget on the Doccle web interface to capture and escalate user inquiries into a unified ticketing environment.
Functional modules configured during the rollout include core ticketing and queue management, the web widget for in-browser ticket creation, a centralized help center for self-service content, macros and triggers for standardized responses, and automation rules to support ticket routing and SLA enforcement. Zendesk Service agent workspace was adjusted for a compact support organization, with role-based access controls, custom ticket fields, and priority queues aligned to Doccle service workflows.
Integration is primarily through the website embedding, with workflow orchestration to assign, escalate, and monitor tickets within the customer support department. Governance focused on establishing routing rules, SLA targets, and revised triage procedures to govern day-to-day support operations during the internal rollout.
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Marketing Automation | CRM |
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2017 | 2017 |
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Doccle PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Doccle IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Doccle
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Doccle Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||