Pasadena, 91106, CA,
United States
Dog Haus Technographics
Dog Haus Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dog Haus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Dog Haus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dog Haus has purchased the following applications: 1Huddle Onboarding for Onboarding in 2022, SoundHound Houndify AI Platform for Cognitive Computing in 2023, Thanx for Customer Loyalty in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dog Haus is running and its propensity to invest more and deepen its relationship with 1Huddle , SoundHound Inc. , Thanx or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dog Haus revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dog Haus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dog Haus Tech Stack and Enterprise Applications
Dog Haus HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 1Huddle | Legacy | 1Huddle Onboarding | Onboarding | HCM | n/a | 2022 | 2022 |
In 2022, Dog Haus implemented 1Huddle Onboarding to standardize HR / onboarding across its U.S. franchise network. Dog Haus 1Huddle Onboarding HR / onboarding supports onboarding staff, accelerates readiness for new store openings, and delivers short-burst mobile training to frontline employees.
Configuration focused on short-burst mobile training modules, onboarding workflows and new store opening playbooks, leveraging microlearning principles, repetition and structured knowledge checks to reinforce learning. 1Huddle Onboarding was configured to surface coaching visibility and to embed coach feedback loops within routine onboarding activities.
Operational scope covered HR and store-level management across Dog Haus franchise locations in the United States, aligning onboarding sequences with store opening schedules and frontline coaching routines. The rollout produced immediate ROI by increasing repetition, knowledge retention and coaching visibility, accelerating ramp time for frontline employees in the United States.
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Dog Haus AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SoundHound Inc. | Legacy | SoundHound Houndify AI Platform | Cognitive Computing | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, Dog Haus implemented the SoundHound Houndify AI Platform for Cognitive Computing to enable voice ordering and to automate in store operations across its restaurant footprint. The implementation uses the SoundHound Houndify AI Platform as the primary conversational interface for customer ordering, aligning the Cognitive Computing solution with front of house ordering workflows and guest interaction points.
The deployment configures core Cognitive Computing capabilities including speech recognition, natural language understanding, conversational dialog management, menu mapping, and transaction orchestration to move spoken intents into orderable items. SoundHound Houndify AI Platform was configured to support branded voice persona and menu variants, with rule sets and intent models tailored to restaurant ordering language and modifiers.
Operational integration centers on linking voice ordering flows into existing in store order processing, point of sale and kitchen order routing workflows to automate order capture and reduce manual reentry. The implementation covers order lifecycle orchestration from voice capture through fulfillment handoff, and includes analytics and logging layers for query resolution and conversational tuning.
Governance for the rollout emphasizes centralized model updates and menu configuration control, with staged pilots that validate intent accuracy before wider deployment across locations. The scope impacts business functions including operations, store-level staff automation, and customer experience, and positions Dog Haus within SoundHound s broader enterprise restaurant customer program using Cognitive Computing for voice driven ordering.
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Dog Haus CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Thanx | Legacy | Thanx | Customer Loyalty | CRM | n/a | 2022 | 2022 |
In 2022, Dog Haus deployed Thanx as its Customer Loyalty solution on its website, leveraging Thanx’s hosted ordering endpoint at order.thanx.com/hausrewards to capture online guest transactions. The implementation is web-first and uses Thanx on the site to enroll guests and surface rewards during digital checkout flows, establishing the primary channel for loyalty enrollment and redemption through the brand’s ecommerce entry point.
The deployment implements standard Customer Loyalty functional modules including customer enrollment, points accrual, rewards redemption, customer profile and segmentation, and analytics to support marketing engagement. Thanx is configured as a site-embedded loyalty layer, with program administration operating between marketing and guest experience teams to manage offers and engagement workflows, and to centralize loyalty account data for campaign orchestration and customer communications.
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Listing Management | CRM |
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2020 | 2020 |
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Dog Haus IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Dog Haus
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Dog Haus Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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