AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Dolmen Insurance Brokers Ireland Tech Stack and Enterprise Applications

Dolmen Insurance Brokers Ireland ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Visa Legacy Visa Authorize.Net Payment Processing ERP n/a 2021 2021
Dolmen Insurance Brokers Ireland AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Parly Legacy Parly Engage Chatbots and Conversational AI AI-Powered Application Cation Consulting 2023 2023
In 2023 Dolmen Insurance Brokers Ireland implemented Parly Engage, a Chatbots and Conversational AI application, to support customer service and contact-centre functions. Cation Consulting led the implementation, and Cation and Parly materials list Dolmen among insurers in the Irish market using conversational AI to improve customer self-service, document handling and contact-centre automation. The deployment was oriented around AI-assisted livechat and structured agent handover workflows described in vendor and partner sources. Parly Engage at Dolmen is described as enabling conversational self-service, document handling automation, and contact-centre automation, reflecting core Chatbots and Conversational AI modules such as intent routing, conversational flows, AI-assisted livechat and document ingestion. The implementation focused on triaging inbound customer requests through conversational flows and automating document interactions to streamline policy and claims touchpoints. Cation Consulting configured agent handover processes and aligned conversational scripts with Dolmen operational requirements and customer-service workflows. Operational scope targeted Dolmen Insurance Brokers Ireland customer-facing operations and the contact centre, with governance executed by Cation Consulting in collaboration with internal customer-service stakeholders. Rollout centered on embedding Parly Engage into day-to-day customer interactions to enable automated self-service and escalate complex cases to human agents via agent handover. Parly Engage is positioned as the Chatbots and Conversational AI layer supporting Dolmen business functions for customer self-service, document handling and contact-centre automation.
Dolmen Insurance Brokers Ireland Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2024 2024
Dolmen Insurance Brokers Ireland Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2014 2014
Video Editing Content Management 2015 2015
Web Content Management Content Management 2025 2025
Dolmen Insurance Brokers Ireland CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Advertising Platform CRM 2018 2018
Marketing Analytics CRM 2014 2014
Marketing Analytics CRM 2015 2015
Marketing Analytics CRM 2025 2025
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2025 2025
Tag Management CRM 2015 2015
Tag Management CRM 2015 2015
Dolmen Insurance Brokers Ireland ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2015 2015
Dolmen Insurance Brokers Ireland TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2024 2024
Dolmen Insurance Brokers Ireland PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2025 2025
Transactional Email PaaS 2023 2023
Dolmen Insurance Brokers Ireland IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Domain Name System (DNS) IaaS 2024 2024
Dolmen Insurance Brokers Ireland CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2018 2018
Web Application Firewalls (WAF) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at Dolmen Insurance Brokers Ireland

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Dolmen Insurance Brokers Ireland Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dolmen Insurance Brokers Ireland IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dolmen Insurance Brokers Ireland digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Dolmen Insurance Brokers Ireland Technographics
Dolmen Insurance Brokers Ireland is a Insurance organization based in Ireland, with around 60 employees and annual revenues of $6.0 million.
Dolmen Insurance Brokers Ireland operates a diverse technology stack with applications such as Visa Authorize.Net, Parly Engage and Microsoft 365, covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Dolmen Insurance Brokers Ireland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Visa, Parly and Microsoft.
Dolmen Insurance Brokers Ireland recently adopted applications including WordPress in 2025, HubSpot Analytics in 2025 and Hubspot Marketing Automation in 2025, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dolmen Insurance Brokers Ireland’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Dolmen Insurance Brokers Ireland’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dolmen Insurance Brokers Ireland technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.