Dominos Pizza Netherlands Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Dominos Pizza Netherlands and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Dominos Pizza Netherlands employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dominos Pizza Netherlands has purchased the following applications: SI Foodware NAV for ERP Financial in 2015, Microsoft 365 for Collaboration in 2017, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dominos Pizza Netherlands is running and its propensity to invest more and deepen its relationship with Liberty Grove Software , Microsoft , Facebook or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dominos Pizza Netherlands revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dominos Pizza Netherlands intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liberty Grove Software | Legacy | SI Foodware NAV | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015 Dominos Pizza Netherlands implemented SI Foodware NAV from Liberty Grove Software as an ERP Financial solution. The deployment supported the Netherlands operations of Dominos Pizza Netherlands, covering corporate finance and back office functions for a retail organization with approximately 2000 employees and reported revenue of 200000000.
SI Foodware NAV was configured to deliver core financial management capabilities typical of ERP Financial systems, including general ledger, accounts payable, accounts receivable, procurement controls, inventory costing and period close workflows. The implementation emphasized statutory reporting and VAT handling consistent with Dutch tax requirements, and used template configurations for multicompany accounting and standardized chart of accounts.
The deployment was structured as a centralized ERP instance for national operations, aligned to store level operational processes and franchise accounting workflows to consolidate financials across corporate and store operations. Integrations focused on transactional consolidation and master data synchronization between finance, procurement and inventory processes to support retail financial reporting.
Governance was organized around a central finance function responsible for master data management, month end close procedures, access controls and change management. The rollout approach used phased adoption and template-driven configuration to standardize financial controls and reporting across stores and corporate units.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Dominos Pizza Netherlands deployed Microsoft 365. The Microsoft 365 implementation is categorized as Collaboration and is referenced on dominos.nl, indicating Microsoft cloud services are used to support both internal collaboration and elements of the public web presence.
The deployment uses cloud-hosted Microsoft 365 services, with functional modules aligned to Collaboration such as Exchange Online for email, SharePoint Online and OneDrive for Business for document management and intranet content, and Microsoft Teams for chat and meetings. Architecture and operational control are organized through a centralized Microsoft 365 tenant model, with tenant-level administration, user provisioning and role-based access controls governing employee accounts for roughly 2000 staff. Governance emphasis centers on tenant administration, security policy enforcement, and lifecycle management of mailboxes and SharePoint sites to standardize collaboration across retail operations and corporate functions.
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, Dominos Pizza Netherlands deployed Hotjar as a Customer Experience solution on its public website to capture on-site behavioral signals. The implementation focused on the dominos.nl web channel and was positioned to inform digital experience improvements across online ordering and site navigation flows.
The deployment installed the Hotjar tracking snippet and configured core Hotjar capabilities including heatmaps, session recordings, funnel analysis, form analytics, on-page feedback widgets and short surveys to collect qualitative and quantitative user feedback. Hotjar was configured to capture page-level behavioral data and feedback across key customer journeys on the site, with URL filters and event targeting used to isolate checkout and menu interaction pages.
Operational ownership was aligned to digital product, UX and marketing teams who used Hotjar data for hypothesis generation and iterative UX testing. Governance included attention to consent and data minimization consistent with Dutch privacy expectations, and operational controls limited access to recorded sessions and survey results to authorized analysts and product owners.
|
|
|
|
|
Customer Support | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2015 | 2015 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2015 | 2015 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2018 | 2018 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2018 | 2018 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2015 | 2015 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||