Dover, 19901, DE,
United States
Dover Downs Gaming & Entertainment Technographics
Dover Downs Gaming & Entertainment Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dover Downs Gaming & Entertainment and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1559 Dover Downs Gaming & Entertainment employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dover Downs Gaming & Entertainment has purchased the following applications: Snag Recruiting Platform and Onboarding for Recruiting, Onboarding in 2014, Agilysys Digital Marketing for Intelligent Process Automation in 2016, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dover Downs Gaming & Entertainment is running and its propensity to invest more and deepen its relationship with Snag , Agilysys , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dover Downs Gaming & Entertainment revenues, which have grown to $179.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dover Downs Gaming & Entertainment intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dover Downs Gaming & Entertainment Tech Stack and Enterprise Applications
Dover Downs Gaming & Entertainment HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Snag | Legacy | Snag Recruiting Platform and Onboarding | Recruiting, Onboarding | HCM | n/a | 2014 | 2014 |
In 2014, Dover Downs Gaming & Entertainment deployed Snag Recruiting Platform and Onboarding as the applicant tracking system on its public careers site. Snag Recruiting Platform and Onboarding is used in Recruiting,Onboarding to manage job postings and candidate intake directly from the careers portal and to connect recruiting activity to onboarding workflows within HR operations.
The deployment is web hosted on the corporate careers portal and configures core Recruiting,Onboarding modules such as job requisition publishing, applicant tracking, candidate workflow orchestration, and onboarding checklist capabilities to support talent acquisition and HR teams. Governance and process alignment centralized hiring intake and standardized candidate evaluation and onboarding workflows under HR and recruiting operations at Dover Downs Gaming & Entertainment.
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Dover Downs Gaming & Entertainment AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agilysys | Legacy | Agilysys Digital Marketing | Intelligent Process Automation | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 Dover Downs Gaming & Entertainment implemented Agilysys Digital Marketing to support Analytics and Marketing Loyalty capabilities for its Dover Downs hotel and casino property. The deployment positioned Agilysys Digital Marketing as the central marketing orchestration and analytics layer for guest offers and loyalty interactions across on-property channels.
The implementation focused on campaign management, offer orchestration, guest segmentation, loyalty program orchestration, and analytics dashboards typical of the Analytics and Marketing Loyalty category. OfferCraft was engaged to introduce gamified guest offers and employee incentives, delivering games that allow guests to win food, shopping vouchers, and casino credits alongside the Agilysys Digital Marketing deployment to drive more compelling promotions and incentives.
Operational coverage emphasized marketing, promotions, guest services, food and beverage, retail, and casino operations, with centralized campaign governance and segmentation rules to manage offer eligibility and cadence. Agilysys Digital Marketing provided the analytics and reporting layer to track engagement and loyalty touchpoints, and operators reported enthusiastic patron reaction to the new gamified offers and incentives.
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Dover Downs Gaming & Entertainment Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Dover Downs Gaming & Entertainment deployed Microsoft 365 as its enterprise Collaboration platform. The deployment is referenced on the company website and serves as the primary productivity and collaboration layer for corporate operations.
Microsoft 365 was configured to deliver core Collaboration capabilities, including cloud email, team chat and conferencing, intranet and document libraries, and file sync and sharing to standardize staff workflows. The implementation focused on shared mailboxes and document repositories, collaborative communication channels, and centralized content storage to support cross-functional coordination.
The website integrates with Microsoft 365 to surface selected content and to support web-facing staff workflows linked to the collaboration layer. Administration follows centralized tenant controls with role based access and compliance settings consistent with Microsoft 365 administration, providing a governed collaboration environment for Dover Downs Gaming & Entertainment.
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Dover Downs Gaming & Entertainment eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2019 | 2019 |
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Dover Downs Gaming & Entertainment CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Dover Downs Gaming & Entertainment PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Dover Downs Gaming & Entertainment IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Dover Downs Gaming & Entertainment CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Dover Downs Gaming & Entertainment
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Dover Downs Gaming & Entertainment Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||