DSV Technographics
DSV Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DSV and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160000 DSV employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DSV has purchased the following applications: XING Job Postings for Talent Sourcing in 2023, Panvision PANFLOW for Business Process Management in 2013, Zendesk Chat for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DSV is running and its propensity to invest more and deepen its relationship with XING , Panvision , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DSV revenues, which have grown to $26.26 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DSV intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DSV Tech Stack and Enterprise Applications
DSV HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | XING Job Postings | Talent Sourcing | HCM | n/a | 2023 | 2023 |
In 2023, DSV implemented XING Job Postings for Talent Sourcing. The deployment focused on HR and talent sourcing operations in the DACH region, combining XING Stellenanzeigen with XING TalentManager to identify and engage specialist and blue collar candidates across regional locations.
XING Job Postings was configured alongside XING TalentManager to support core Talent Sourcing workflows, including job advertising, candidate identification, proactive outreach, and talent pool construction. The implementation leveraged the TalentManager capability for candidate search and engagement while using XING Job Postings for regional vacancy promotion and targeted sourcing for logistics, IT and sales roles.
Operational coverage centered on DSV recruiting teams and hiring managers across the DACH market, with the solution building a centralized talent pool to supply hard to fill positions at multiple regional sites. Governance changes emphasized coordinated sourcing workflows between advertising and active candidate engagement, and the program helped build a talent pool and improved targeted sourcing for difficult to fill logistics, IT and sales roles in the DACH market.
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Talent Sourcing | HCM |
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2022 | 2022 |
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DSV ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Panvision | Legacy | Panvision PANFLOW | Business Process Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, DSV implemented Panvision PANFLOW. Panvision PANFLOW, a Business Process Management application, was deployed to digitalize and centralize reclamation and complaints management across the DSV group, creating a single workflow and adaptive form layer for multiple divisions.
The implementation configured a centralized workflow engine and adaptive form templates to standardize intake, case routing and handling across logistics and service processes. Configuration emphasized rule driven routing and reusable form components to simplify maintenance of forms and routing rules, and to support consistent traceability and case handling across business units.
Governance changes accompanied the rollout to centralize complaint handling policies and standardize ownership and audit trails across DSV operations. The deployment covered logistics and service functions across DSVs network and delivered greater process transparency, easier maintenance of forms and routing rules, and improved traceability and handling times.
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DSV AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, DSV implemented Zendesk Chat on their website to support customer service workflows, aligning the deployment with the Chatbots and Conversational AI category. DSV Zendesk Chat Chatbots and Conversational AI customer service usage is centered on a web-embedded chat widget that serves as the primary digital touchpoint for inbound customer inquiries on the corporate site.
The Zendesk Chat implementation includes standard conversational modules such as automated greetings and triggers, pre-chat capture forms, canned responses and routing rules to surface live agent intervention when needed. Configuration work focused on session handling, visitor segmentation, and chat transfer logic, and the deployment leverages Zendesk Chat analytics capabilities for conversation telemetry and volume monitoring.
Operational ownership is maintained within web operations and customer support functions, with governance focused on chat handling policies, response workflows and role-based access to the chat console. Zendesk Chat is instrumented on the public site, providing DSV a persistent conversational channel that sits alongside existing digital customer engagement efforts without disclosed integrations or outcome metrics.
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DSV Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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DSV Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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DSV Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Video Editing | Content Management |
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2022 | 2022 |
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DSV SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Fleet Management | SCM |
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2014 | 2014 |
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Real-Time Transportation Visibility | SCM |
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2022 | 2023 |
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DSV CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2019 | 2019 |
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DSV ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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DSV TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Treasury Management | TRM |
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2019 | 2019 |
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DSV IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Database Management, Open-Source Database | IaaS |
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2022 | 2022 |
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DSV CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at DSV
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by DSV Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DSV IT executives and key decision makers. This section highlights DSV's latest recorded technology evaluations, including Blue Yonder Transportation Management ( ex JDA TMS ) for Transportation Management on 2026-02-28, QGIS for Geology and Seismic Data Processing, Geographic Information System on 2026-02-24, and CargoWise Enterprise for Distribution ERP on 2026-02-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DSV digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-28 | DSV | Evaluated | Blue Yonder | Blue Yonder Transportation Management ( ex JDA TMS ) | Transportation Management | SCM |
| 2026-02-24 | DSV | Evaluated | QGIS | QGIS | Geology and Seismic Data Processing, Geographic Information System | PLM and Engineering |
| 2026-02-11 | DSV | Evaluated | WiseTech Global | CargoWise Enterprise | Distribution ERP | ERP Services and Operations |
| 2025-12-17 | DSV | Evaluated |
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Government ERP | ERP Services and Operations |
| 2025-09-15 | DSV | Evaluated |
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Warehouse Management | SCM |
| 2025-05-27 | DSV | Evaluated |
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BackGround Screening | HCM |
| 2025-05-13 | DSV | Evaluated |
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Transportation Management | SCM |
| 2025-01-17 | DSV | Evaluated |
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Analytics and BI | Analytics and BI |
| 2024-09-23 | DSV | Evaluated |
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Transportation Management | SCM |
| 2024-07-31 | DSV | Evaluated |
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Computerized Maintenance Management (CMMS) | ERP Services and Operations |
FAQ - APPS RUN THE WORLD DSV Technographics
DSV is a Transportation organization based in Denmark,
with around 160000 employees and annual revenues of $26.26 billion.
DSV operates a diverse technology stack with applications such as
XING Job Postings, Panvision PANFLOW and Zendesk Chat,
covering areas like Talent Sourcing, Business Process Management and Chatbots and Conversational AI.
DSV has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as XING, Panvision and Zendesk.
DSV recently adopted applications including
XING Job Postings in 2023, Mitratech Alyne in 2023 and XING TalentManager in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DSV’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DSV’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DSV technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.