Dubai Electricity and Water Authority
Sheikh Rashid Road Umm Hurair 2 Near Citi Bank & Wafi Center,
Dubai, x,
United Arab Emirates
Dubai, x,
United Arab Emirates
971 4 601 9999
Government
Dubai Electricity and Water Authority Technographics
Dubai Electricity and Water Authority Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dubai Electricity and Water Authority and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11000 Dubai Electricity and Water Authority employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dubai Electricity and Water Authority has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2014, SAP HCM (HR) for Core HR in 2014, GE Digital Predix APM for Asset Performance Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dubai Electricity and Water Authority is running and its propensity to invest more and deepen its relationship with SAP , GE Digital , ReadSpeaker Holding or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dubai Electricity and Water Authority revenues, which have grown to $8.43 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dubai Electricity and Water Authority intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dubai Electricity and Water Authority Tech Stack and Enterprise Applications
Dubai Electricity and Water Authority ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014, Dubai Electricity and Water Authority implemented SAP ERP ECC 6.0 to support core ERP Financial operations and administrative back office functions. The SAP ERP ECC 6.0 production instance was provisioned as the authoritative system for financial transaction processing, general ledger reconciliation, accounts payable, accounts receivable and asset accounting, with configuration focused on master data governance and transactional controls.
Operational scope included administrative teams responsible for correspondence, answering calls, document control and data entry in SAP ECC production, with clerical staff entering transactional records and document metadata into the ERP Financial system. Governance emphasized process controls for document management, role based access segregation between clerical and finance users and standardized procedures for transaction postings and month end activities, aligning SAP ERP ECC 6.0 with finance and administrative business functions to centralize financial recordkeeping and routine administrative processing.
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Dubai Electricity and Water Authority HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2014 | 2015 |
In 2014, Dubai Electricity and Water Authority implemented SAP HCM (HR) to manage Core HR functions across its UAE operations covering roughly 11,000 employees. The SAP HCM (HR) deployment concentrated on payroll-centric processing, explicitly supporting employee allowances, payments and deductions while establishing Core HR master data as the authoritative workforce record. Dubai Electricity and Water Authority SAP HCM (HR) Core HR supports HR administrative and payroll business functions through structured personnel data and payroll logic.
Configuration work focused on payroll rule setup, allowance and deduction infotypes, and scheduled payroll processing steps consistent with Core HR practices. Operational coverage emphasized HR and payroll departments, with governance centered on centralized employee master data maintenance and payroll approval workflows to standardize processing of payments and deductions. Documentation and configuration artifacts reflected payroll calculation and deduction sequencing required to operationalize employee allowances and payments within SAP HCM (HR).
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Dubai Electricity and Water Authority ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GE Digital | Legacy | GE Digital Predix APM | Asset Performance Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Dubai Electricity and Water Authority implemented GE Digital Predix APM at the L1 power station in Jebel Ali, marking the first GE Power digital plant deployment in the UAE. The implementation targeted more than 130 critical assets and established continuous condition monitoring for an initial two year operational window.
GE Digital Predix APM was configured as an Asset Performance Management solution to connect disparate data sources, apply advanced analytics and surface actionable asset health insights. Predix APM’s functional capabilities were used to shift maintenance from schedule based routines to condition based and predictive maintenance, prioritize work by criticality and cost, and enable centralized knowledge management across engineering and operations teams.
The deployment emphasized data ingestion and analytics orchestration rather than explicit enterprise application integrations, the platform connecting sensor and operational data streams to APM analytics and visualization layers. The project referenced enabling technologies such as artificial intelligence and Internet of Things instrumentation to support anomaly detection and early fault identification, while fostering cross functional collaboration between operations, maintenance and engineering.
Operational governance included a managed monitoring cadence by GE for two years alongside a structured training program to transfer in house capability to DEWA staff. Training covered running GE Digital Predix APM, analyzing condition data and developing operational insights, supporting a governance transition from vendor led monitoring toward DEWA operated APM processes.
Documented outcomes tied to the Predix APM deployment include reduced unplanned downtime, improved availability and reliability of critical assets, earlier detection of problems and reduced emergency repairs. The implementation references customer outcomes achieved with Predix APM including up to a 5 percent increase in availability, illustrating the stated Asset Performance Management benefits for power generation operations.
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Dubai Electricity and Water Authority AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Natural Language Processing | AI-Powered Application |
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2016 | 2016 |
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Dubai Electricity and Water Authority Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Data Warehouse | Analytics and BI |
|
2014 | 2014 |
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Dubai Electricity and Water Authority Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Blockchain Platform | Blockchain |
|
2020 | 2021 |
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Dubai Electricity and Water Authority Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
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Survey and Questionnaire | Collaboration |
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2019 | 2019 |
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Dubai Electricity and Water Authority Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Intelligent Document Processing | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Dubai Electricity and Water Authority Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2017 | 2017 |
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Dubai Electricity and Water Authority IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Dubai Electricity and Water Authority
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Dubai Electricity and Water Authority Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dubai Electricity and Water Authority IT executives and key decision makers. This section highlights Dubai Electricity and Water Authority's latest recorded technology evaluations, including SAP Portfolio and Project Management for Project Portfolio Management on 2026-01-29 and OpenText Documentum D2 for Document Management on 2024-08-08. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dubai Electricity and Water Authority digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-29 | Dubai Electricity and Water Authority | Evaluated | SAP | SAP Portfolio and Project Management | Project Portfolio Management | PPM |
| 2024-08-08 | Dubai Electricity and Water Authority | Evaluated | OpenText | OpenText Documentum D2 | Document Management | Content Management |
FAQ - APPS RUN THE WORLD Dubai Electricity and Water Authority Technographics
Dubai Electricity and Water Authority is a Government organization based in United Arab Emirates,
with around 11000 employees and annual revenues of $8.43 billion.
Dubai Electricity and Water Authority operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP HCM (HR) and GE Digital Predix APM,
covering areas like ERP Financial, Core HR and Asset Performance Management.
Dubai Electricity and Water Authority has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and GE Digital.
Dubai Electricity and Water Authority recently adopted applications including
Hyperledger Fabric in 2020, Cisco Webex Meetings in 2020 and Tungsten TotalAgility (formerly Kofax TotalAgility) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dubai Electricity and Water Authority’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dubai Electricity and Water Authority’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dubai Electricity and Water Authority technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.