Dublin, K67 X4X5,
Ireland
Dublin Airport Authority Technographics
Dublin Airport Authority Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dublin Airport Authority and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3950 Dublin Airport Authority employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dublin Airport Authority has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2014, UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2014, LS Nav for Point Of Sale in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dublin Airport Authority is running and its propensity to invest more and deepen its relationship with Microsoft , SAP , Smart Points or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dublin Airport Authority revenues, which have grown to $1.29 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dublin Airport Authority intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dublin Airport Authority Tech Stack and Enterprise Applications
Dublin Airport Authority ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014 Dublin Airport Authority implemented Microsoft Dynamics NAV as its ERP Financial platform. The Microsoft Dynamics NAV implementation was positioned to support finance-aligned processes and the airport retail environment within the organization.
Operational configuration centered on Microsoft Dynamics NAV 2016 as the installed release, with LS Retail providing point of sale integration for retail outlets. Core operational activities documented in support notes include NAV user management, troubleshooting item configuration issues, scheduled job administration, POS configuration, and out of hours support for retail systems.
The NAV deployment operated alongside an enterprise SharePoint estate administered by the daa SharePoint administrator and developer, with responsibilities including farm and site collection administration, SharePoint governance, site branding, page layouts, web part creation, PowerApps development, and farm and site migrations using ShareGate. Device and POS lifecycle management was integrated via Microsoft System Center Configuration Manager 2016, which was configured to automate imaging and updating of retail POS units, creating an operational link between NAV, LS Retail POS devices, and IT device management.
Operational scope spanned retail operations and IT support teams, with governance covering SharePoint governance and NAV user administration, scheduled job maintenance, and support escalation practices for POS continuity. The narrative centers on Microsoft Dynamics NAV as the ERP Financial system supporting retail point of sale interoperability and enterprise content and device management workflows.
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Expense Management | ERP |
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2017 | 2017 |
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Payment Processing | ERP |
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2022 | 2022 |
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Dublin Airport Authority HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2014 | 2014 |
In 2014, Dublin Airport Authority deployed UKG Workforce Central (ex Kronos Workforce Central) to manage Workforce Management functions. The implementation is accessible via daa.kronos.net and places UKG Workforce Central as the web-accessible system for employee time capture and schedule visibility across Dublin Airport Authority staff.
Configuration emphasized core Workforce Management capabilities typical of Kronos, including time and attendance, labor scheduling, absence management, and workforce analytics, with employee self-service and manager scheduling workflows implemented. The deployment supports rules based time calculations and roster management, and it is described in operational terms to interface with payroll and HR systems for payroll reconciliation and workforce data exchange, while governance centered on timekeeping policy enforcement and manager approval workflows.
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Workforce Management | HCM |
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2013 | 2013 |
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Dublin Airport Authority ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LS Retail | Legacy | LS Nav | Point Of Sale | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Dublin Airport Authority implemented LS Nav as its Point Of Sale application to consolidate retail and warehouse transaction processing across the airport. The deployment supported the airport retail estate and a third party logistics warehouse environment, establishing a centralized retail application footprint for on-site stores and back-end warehouse operations.
LS Nav was implemented alongside MS NAV 2009 R2 and an MS SQL 2008 R2 Navision database, with LS Retail Point of Sales front-end components running on tills, handheld devices, credit card devices and POS peripherals. The technical architecture used server virtualization for backend services, and the configuration emphasized transaction processing, handheld inventory capture and back-office retail functions consistent with Point Of Sale operational workflows.
Integrations included Navision interfaces to back-end systems, explicitly referencing Oracle and web services to support cross-system workflows between retail POS, warehouse systems and corporate back ends. Operational coverage spanned retail operations, warehouse logistics and IT support teams, with application ownership including solution delivery, requirements gathering, design and coding for enhancements documented by the retail IT support function.
Governance centered on structured change management and user acceptance testing, maintaining a dedicated UAT environment, managing retail change management releases and deploying updates only after user acceptance testing confirmed fitness for purpose. System security and audit requirements were enforced as part of normal operations, and project management practices were applied to ensure on-time delivery of LS Nav related initiatives.
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Retail Management | ERP Services and Operations |
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2015 | 2015 |
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Dublin Airport Authority Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Dublin Airport Authority Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Dublin Airport Authority CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2016 | 2016 |
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Dublin Airport Authority TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Dublin Airport Authority IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Dublin Airport Authority CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Dublin Airport Authority
Apps Being Evaluated by Dublin Airport Authority Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-30 | Dublin Airport Authority | Evaluated | DESIGNA | DESIGNA Parking Management Systems | Parking Management | ERP Services and Operations |
| 2025-07-22 | Dublin Airport Authority | Evaluated | IBM | IBM Maximo | Enterprise Asset Management | ERP Services and Operations |
| 2025-03-21 | Dublin Airport Authority | Evaluated | Oracle | Oracle Cloud HCM | Core HR | HCM |