Ducom Instruments
477/A 4th Phase, Peenya Industrial Area,
Bangalore, 560058,
India
Bangalore, 560058,
India
91 80 4080 5555
Manufacturing
Ducom Instruments Technographics
Ducom Instruments Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ducom Instruments and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 117 Ducom Instruments employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ducom Instruments has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2014, Freshworks Freshteam ATS for Applicant Tracking System in 2020, Hubspot Live Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ducom Instruments is running and its propensity to invest more and deepen its relationship with Microsoft , Freshworks , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ducom Instruments revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ducom Instruments intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ducom Instruments Tech Stack and Enterprise Applications
Ducom Instruments ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | Affordable Business Solutions | 2014 | 2014 |
In 2014, Ducom Instruments implemented Microsoft Dynamics NAV. Microsoft Dynamics NAV was deployed as an ERP Financial solution, with Affordable Business Solutions engaged to deliver the implementation and ongoing customization work under Microsoft as the vendor.
The implementation concentrated on core financial capabilities typical of ERP Financial deployments, including general ledger configuration, accounts payable and accounts receivable workflows, and financial reporting. Ducom staff and NAV technical resources developed bespoke reports and applied small customizations to align the application with manufacturing accounting needs, reflecting hands on NAV technical and functional development work described in internal support roles.
Operational coverage focused on finance and manufacturing finance functions at Ducom Instruments Pvt Ltd, Bangalore, with a NAV Technical and Functional Developer providing ongoing functional and technical support from December 2017 to present. The role included direct user interaction, business requirement analysis, and iterative report authoring, which sustained post go live configuration and minor extensions.
Governance and process work emphasized functional and technical documentation, business requirement artifacts, and support driven customization rather than large scale reengineering. The implementation narrative centers on Microsoft Dynamics NAV as the ERP Financial system supporting Ducom Instruments, with Affordable Business Solutions responsible for delivery and Ducom maintaining in house NAV functional support.
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Ducom Instruments HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshworks Freshteam ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Ducom Instruments implemented Freshworks Freshteam ATS and published it on their corporate careers site, adopting the Applicant Tracking System to capture and manage applications submitted via ducom.freshteam.com. Freshworks Freshteam ATS centralizes job posting and candidate intake workflows for the company, providing a single repository for applicant records and stage-based candidate tracking used by hiring managers and HR administrators.
The deployment reflects a cloud SaaS delivery of Applicant Tracking System capabilities, with HR administrators configuring requisitions, hiring stages, and workflow rules to standardize candidate progression and interview coordination. Operational scope is focused on HR and talent acquisition, with the Freshworks Freshteam ATS used to publish vacancies on the website, manage applicant pipelines, and maintain auditable candidate records. Ducom Instruments Freshworks Freshteam ATS Applicant Tracking System supports core recruiting and HR functions through its career-site posting and applicant workflow orchestration.
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Ducom Instruments AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Ducom Instruments deployed Hubspot Live Chat on its corporate website. The Hubspot Live Chat implementation sits in the Chatbots and Conversational AI category and functions as an embedded website widget that captures visitor interactions and funnels conversations into HubSpot’s conversation management and contact capture workflows.
The implementation focused on real-time engagement for sales and customer support, with configuration of chat capture fields, automated greeting messages, routing rules and conversation transcript retention. Governance was handled through HubSpot configuration for chat availability, response templates and routing, enabling handoff to asynchronous channels when live agents were not available, and maintaining conversation context tied to contact records for follow up.
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Ducom Instruments Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2013 | 2013 |
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Ducom Instruments Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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Ducom Instruments CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Ducom Instruments IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Ducom Instruments
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Managing Director | Director | Finance | |
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CFO | CXO | Finance | |
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Accountant | Manager | Finance | |
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Director - Technical | Director | Finance | |
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Apps Being Evaluated by Ducom Instruments Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ducom Instruments IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ducom Instruments digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Ducom Instruments Technographics
Ducom Instruments is a Manufacturing organization based in India,
with around 117 employees and annual revenues of $12.0 million.
Ducom Instruments operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, Freshworks Freshteam ATS and Hubspot Live Chat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Ducom Instruments has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Freshworks and HubSpot.
Ducom Instruments recently adopted applications including
HubSpot CMS in 2021, Hubspot Marketing Automation in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ducom Instruments’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ducom Instruments’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ducom Instruments technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.