Dudley College
The Broadway,
Dudley, DY1 4AS,
United Kingdom
Dudley, DY1 4AS,
United Kingdom
44 13 8436 3000
Education
Dudley College Technographics
Dudley College Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dudley College and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 617 Dudley College employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dudley College has purchased the following applications: Unit4 Business World On! for ERP Financial in 2017, My Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dudley College is running and its propensity to invest more and deepen its relationship with UNIT4 , My Live Chat , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dudley College revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dudley College intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dudley College Tech Stack and Enterprise Applications
Dudley College ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Business World On! | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Dudley College implemented Unit4 Business World On! as its ERP Financial platform. The college selected Unit4 Business World On! to provide adaptable financial management capability and executed the deployment using the FE Value Accelerator developed by Highpoint.
The implementation concentrated on core financial modules typical of ERP Financial systems, including general ledger, accounts payable, accounts receivable, budgeting and procurement configuration, with workflows mapped to higher education finance and business operations. Configuration leveraged the FE Value Accelerator to apply preconfigured templates and parameterized business rules aimed at accelerating setup and maintaining flexibility for evolving requirements.
Operational coverage centered on the college finance function and business services, with governance activities focused on standardizing the chart of accounts, financial controls and reporting frameworks. Rollout and process restructuring aligned finance workflows to the Unit4 Business World On! data model, using the accelerator to enforce configuration consistency and reduce bespoke customization.
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Dudley College AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| My Live Chat | Legacy | My Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Dudley College deployed My Live Chat on its public website as a Chatbots and Conversational AI implementation to handle web-based enquiries. Dudley College implemented My Live Chat to provide a web chat channel for student enquiries and front-line web support, aligning the application to admissions, student services, and general visitor engagement functions.
The deployment centered on a web-embedded chat widget and associated operator console, delivering real-time messaging, session routing, canned responses, and chat transcript logging consistent with Chatbots and Conversational AI capabilities. Configuration work focused on chat queueing and operator assignment models, templated response sets for common questions, and retention of conversation logs for operational review.
Operational ownership was framed across student services and the college IT team, with governance oriented to operator scheduling, response protocols, and transcript handling to preserve service continuity. The My Live Chat deployment was scoped to the public website visitor experience and instrumented as a primary channel for web-first enquiries without named third-party integrations specified.
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Dudley College Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Dudley College implemented Microsoft 365 as its primary Collaboration platform. The deployment centralized cloud email and productivity services for the institution, positioning Microsoft 365 as the core collaboration fabric across administrative and academic user groups.
The Microsoft 365 configuration included Office 365 Mail as the campus email service, together with Collaboration capabilities commonly used in the suite such as SharePoint Online for document libraries, OneDrive for individual file storage, and Microsoft Teams for synchronous communication. Configuration work emphasized Exchange Online mail routing, SharePoint site structures for departmental document management, and Teams teams and channels aligned to academic and administrative units.
Integration points explicitly included the college website using Office 365 Mail for public contact and communications. Operational coverage spanned administrative and academic departments across the college, supporting staff productivity, internal collaboration, and externally facing email flows.
Governance and operational control were organized through centralized Microsoft 365 tenant administration with role based access controls and IT led user provisioning and mailbox administration. Rollout was managed in phases to align with academic schedules, with focused configuration of email routing and site permissions to enforce access and information governance.
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Collaboration | Collaboration |
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2021 | 2021 |
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Dudley College Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Dudley College CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Dudley College IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Dudley College
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Chief Officer, Finance & Resources | CXO | Finance | |
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Chief Executive Officer | CXO | Finance | |
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Assistant Principal Marketing and Public Affairs | Manager | Marketing | |
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Apps Being Evaluated by Dudley College Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dudley College IT executives and key decision makers. This section highlights Dudley College's latest recorded technology evaluations, including Asana for Project Portfolio Management on 2025-01-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dudley College digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-01-13 | Dudley College | Evaluated | Asana | Asana | Project Portfolio Management | PPM |
FAQ - APPS RUN THE WORLD Dudley College Technographics
Dudley College is a Education organization based in United Kingdom,
with around 617 employees and annual revenues of $50.0 million.
Dudley College operates a diverse technology stack with applications such as
Unit4 Business World On!, My Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Dudley College has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UNIT4, My Live Chat and Microsoft.
Dudley College recently adopted applications including
CodeTwo Email Signatures in 2021, Hotjar in 2021 and My Live Chat in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dudley College’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dudley College’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dudley College technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.