Duncan & Son Lines
23860 MC 85,
Buckeye, 85326, AZ,
United States
Buckeye, 85326, AZ,
United States
1 623-386-4511
Transportation
Duncan & Son Lines Technographics
Duncan & Son Lines Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Duncan & Son Lines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Duncan & Son Lines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Duncan & Son Lines has purchased the following applications: Microsoft 365 for Collaboration in 2018, Prepass Weigh Station Bypass for Fleet Management in 2003, Kofax RPA for Robotic Process Automation in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Duncan & Son Lines is running and its propensity to invest more and deepen its relationship with Microsoft , PrePass , Tungsten Automation or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Duncan & Son Lines revenues, which have grown to $32.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Duncan & Son Lines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Duncan & Son Lines Tech Stack and Enterprise Applications
Duncan & Son Lines Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Duncan & Son Lines implemented Microsoft 365. Microsoft 365 is deployed as the company's Collaboration platform and is publicly referenced on the Duncan & Son Lines website, covering core communication and document collaboration workflows for the 250 employee organization.
The Microsoft 365 deployment leverages standard Microsoft 365 components such as Exchange Online for email, SharePoint Online and OneDrive for document management, and Teams for persistent chat and meetings, configured within a single Microsoft tenant and aligned with Microsoft identity services for centralized user provisioning and access control. Operational coverage spans administrative, dispatch, and back office functions supporting business communication, file sharing, and meeting orchestration, with tenant level governance controls applied for mailbox and document access, retention, and external sharing to manage collaboration posture.
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Duncan & Son Lines SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PrePass | Legacy | Prepass Weigh Station Bypass | Fleet Management | SCM | n/a | 2003 | 2003 |
In 2003 Duncan & Son Lines implemented PrePass Weigh Station Bypass to streamline intermodal container drayage operations and reduce wait times at weigh stations. The deployment centered on PrePass Weigh Station Bypass as a Fleet Management application supporting fleet operations across the U.S. Southwest, with particular focus on port approaches and regional corridors serving Buckeye, Arizona.
The implementation leveraged standard PrePass capabilities including in-vehicle bypass credentialing, automated weigh station screening, and in-cab driver notifications to minimize stopped time at inspection points. Configuration emphasized driver enrollment and credential management, along with operational rules to route eligible tractors through bypass lanes, reflecting typical Fleet Management workflows for compliance and route efficiency.
Operational scope covered terminal-to-port drayage and regional highway segments, affecting dispatch, driver operations, safety and compliance functions. Governance included sustained operational processes for driver onboarding to the PrePass program and procedural alignment with port access schedules, reflecting long-term embedded use of the PrePass Weigh Station Bypass across Duncan & Son Lines operations.
Duncan & Son Lines reports that long-term use of PrePass Weigh Station Bypass yielded improved driver satisfaction, reduced delays at ports and better schedule adherence, making these outcomes the primary benefits cited from the sustained deployment.
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Duncan & Son Lines PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax RPA | Robotic Process Automation | PaaS | n/a | 2019 | 2019 |
In 2019, Duncan & Son Lines implemented Kofax RPA in a Robotic Process Automation deployment to automate repetitive logistics workflows. Duncan & Son Lines is a family owned international container drayage firm operating over 220 trucks and a 26 acre container yard in Phoenix, Arizona, and the deployment targeted operations, customer service, and order management functions tied to port drayage and yard operations.
The implementation leveraged Kofax RPA to deliver Data Collection/Data Mining/Data Extraction, Desktop Automation, Order Processing, and Invoice Processing capabilities. Business users were enabled to build and test software robots rapidly, with some robots created in as little as four hours, which supported a citizen developer approach to automation and reduced dependence on deep programming skills.
Kofax RPA was integrated with the company transport management solution to capture and forward real time container delivery data gathered from truck GPS transmitters to the operations team. Robots were also configured to ingest orders received via email, update client order status on the company website, and forward order details to customer service for invoicing, creating end to end automation across order intake, status updates, and billing workflows.
Deployment and governance included direct engagement with a Kofax team to address complex use cases and to re engineer processes, moving routine tasks into automated workflows. Within a month six robots were live, expanding to 70 robots in production after one year, and the organization reported return on investment in nine months alongside a measurable reduction in manual, time consuming work.
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Duncan & Son Lines IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Duncan & Son Lines CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Duncan & Son Lines
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Duncan & Son Lines Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Duncan & Son Lines IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Duncan & Son Lines digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Duncan & Son Lines Technographics
Duncan & Son Lines is a Transportation organization based in United States,
with around 250 employees and annual revenues of $32.0 million.
Duncan & Son Lines operates a diverse technology stack with applications such as
Microsoft 365, Prepass Weigh Station Bypass and Kofax RPA,
covering areas like Collaboration, Fleet Management and Robotic Process Automation.
Duncan & Son Lines has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, PrePass and Tungsten Automation.
Duncan & Son Lines recently adopted applications including
Lumen Black Lotus Labs in 2022, Kofax RPA in 2019 and Microsoft 365 in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Duncan & Son Lines’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Duncan & Son Lines’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Duncan & Son Lines technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.