AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Dunn Brothers Coffee Tech Stack and Enterprise Applications

Dunn Brothers Coffee HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
When I Work Legacy When I Work Employee Scheduling Workforce Scheduling HCM n/a 2020 2020
In 2020, Dunn Brothers Coffee implemented When I Work Employee Scheduling to centralize hourly shift planning and communication as a Workforce Scheduling solution for store-level staff. When I Work Employee Scheduling provided web and mobile access so employees could view schedules 24/7, and it streamlined schedule creation and communications across the organization. The deployment emphasized core Workforce Scheduling capabilities including schedule creation, employee availability and preferred shift postings, and automated shift notifications. Automated text messages deliver reminders two hours prior to shifts, employees can post preferred work times and days off, and last minute schedule changes can be executed in minutes with automatic text notifications replacing phone-based outreach.
Dunn Brothers Coffee Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2020 2020
In 2020, Dunn Brothers Coffee implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment provisioned core Collaboration capabilities including corporate email hosting, shared Drive storage, collaborative Docs and Sheets, Calendar scheduling, and Meet video conferencing to support both corporate teams and store-level coordination across the organization. Administration was centralized through the Google Admin Console with domain management, account provisioning workflows, group-based access controls, and identity protections typical for a mid-size retail employer. The Google Workspace (Formerly Google G-Suite) rollout was configured to cover departments such as corporate operations, marketing, and store management, aligning Collaboration workflows with retail scheduling and cross-site communication needs. Governance emphasized centralized user lifecycle processes, policy enforcement for content sharing and external collaboration, and device access controls to standardize collaboration practices across the company. The implementation description focuses on platform-level modules and administrative controls rather than on cross-system integrations.
Dunn Brothers Coffee CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2017 2017
In 2017, Dunn Brothers Coffee implemented Hotjar on their website https://www.dunnbrothers.com/. The Hotjar deployment serves as a Customer Experience tool capturing user behavior on the public site via a client-side analytics snippet, supporting session recordings and heatmaps to inform UX decisions. Configuration focused on web-based modules for user behavior analytics, including session replay, heatmaps, conversion funnels and on-page feedback polls, aligned with typical Customer Experience workflows for retail websites. The Hotjar deployment was scoped to the public site and used by marketing and UX functions to gather qualitative visitor feedback and behavior signals for iterative site improvements.
Marketing Automation CRM 2018 2018
Dunn Brothers Coffee ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2017 2017
Dunn Brothers Coffee PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Dunn Brothers Coffee IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2017 2017

IT Decision Makers and Key Stakeholders at Dunn Brothers Coffee

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Dunn Brothers Coffee Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dunn Brothers Coffee IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dunn Brothers Coffee digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Dunn Brothers Coffee Technographics
Dunn Brothers Coffee is a Retail organization based in United States, with around 340 employees and annual revenues of $75.0 million.
Dunn Brothers Coffee operates a diverse technology stack with applications such as When I Work Employee Scheduling, Google Workspace (Formerly Google G-Suite) and Hotjar, covering areas like Workforce Scheduling, Collaboration and Customer Experience.
Dunn Brothers Coffee has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as When I Work, Google and Contentsquare.
Dunn Brothers Coffee recently adopted applications including When I Work Employee Scheduling in 2020, Google Workspace (Formerly Google G-Suite) in 2020 and Intuit Mailchimp Mandrill in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dunn Brothers Coffee’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Dunn Brothers Coffee’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dunn Brothers Coffee technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.