Dunzo
Wind Tunnel Road Saideep Srinidhi, No. 2, 1st floor,
Bengaluru, 560017,
India
Bengaluru, 560017,
India
91 80468 10606
Retail
Dunzo Technographics
Dunzo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dunzo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Dunzo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dunzo has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2019, Instahyre Platform for Applicant Tracking System in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dunzo is running and its propensity to invest more and deepen its relationship with Microsoft , Instahyre , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dunzo revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dunzo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dunzo Tech Stack and Enterprise Applications
Dunzo ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, Dunzo implemented Microsoft Dynamics 365 for Finance and Operations as its core finance application. The deployment positioned Microsoft Dynamics 365 for Finance and Operations as the ERP Financial backbone for Dunzo Digital Pvt Ltd, consolidating accounts payable, accounts receivable, general ledger, fixed asset, cash and banking, and budgeting processes into a single finance platform.
The implementation focused on configuring business logic across AP, AR, GL, Fixed Asset, Cash and Banking, and Budgeting modules, with extensive SSRS reporting developed to meet operational needs. Custom functional work included free text invoice number handling, free text invoice posting with automated email containing a PDF tax invoice, purchase order numbering variants, GL import with split dimension support, and payment journal posting with automated email containing a PDF payment advice report.
Operational coverage extended across finance and accounting teams and included specialized billing workflows for delivery riders, evidenced by a custom bike rider invoice import process that generated reports and automated emails. The solution included bank details exporting features to populate vendor payment journals and batch processes that attached invoice and payment reports for automated mailing, aligning batch scheduling with financial closing and payment cycles.
Governance and workflow changes accompanied the technical work, with configuration of posting routines and batch job orchestration to support automated report distribution and vendor payment workflows. Numbering schemes and import templates were formalized to accommodate different purchase order series and split dimension GL loads, and SSRS report templates were versioned to support new mail attachment requirements.
Implementation challenges were concentrated in customization and reporting complexity, requiring bespoke development for free text invoice handling, emailed PDF attachments for tax invoices and payment advices, and customization of default fixed asset balance reporting. Additional reporting work included tailored outputs for purchase orders, tax invoices, bike rider invoices, sales pro-forma invoices, payment advice documents, and vendor statement reports.
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Dunzo HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Instahyre | Legacy | Instahyre Platform | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022 Dunzo adopted the Instahyre Platform, using the Instahyre Platform Applicant Tracking System to scale recruitment and sourcing activities across India. Public evidence includes Dunzo's Head of Talent Acquisition speaking at an Instahyre event, indicating operational use by Talent Acquisition leadership for sourcing and candidate matching.
Implementation centered on Instahyre's ATS and recruiting modules focused on sourcing and candidate matching, configured to support structured candidate pipelines, recruiter-facing shortlisting workflows, and automated candidate matching to open roles. The deployment served Dunzo's Talent Acquisition function across Indian hiring operations and was used to standardize screening and interview orchestration, centralize candidate profiles, and accelerate hiring workflows to reduce time-to-hire.
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Dunzo Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Dunzo implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. Publicly observable site assets on Dunzo's website corroborate the use of Google Workspace for corporate collaboration across the company headquartered in India, which employs roughly 1,000 people.
The deployment leverages core Collaboration capabilities common to Google Workspace, including Gmail for corporate email, Google Drive and Shared Drives for centralized file storage, Google Docs, Sheets and Slides for real-time document collaboration, Google Meet for video conferencing, and Google Calendar for scheduling. Administrative and governance functions are described in terms consistent with Google Workspace administration, including organization units, identity and access controls, device management, and the Admin Console to enforce policy and manage user provisioning across product, operations, and support teams.
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Dunzo CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Dunzo ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
|
2020 | 2020 |
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Dunzo PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Transactional Email | PaaS |
|
2021 | 2021 |
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Dunzo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Dunzo
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Dunzo Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dunzo IT executives and key decision makers. This section highlights Dunzo's latest recorded technology evaluations, including Kibo Unified Commerce for eCommerce on 2025-03-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dunzo digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-06 | Dunzo | Evaluated | Kibo Commerce | Kibo Unified Commerce | eCommerce | eCommerce |
FAQ - APPS RUN THE WORLD Dunzo Technographics
Dunzo is a Retail organization based in India,
with around 1000 employees and annual revenues of $250.0 million.
Dunzo operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Instahyre Platform and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Applicant Tracking System and Collaboration.
Dunzo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Instahyre and Google.
Dunzo recently adopted applications including
Instahyre Platform in 2022, AppsFlyer Marketing Analytics in 2022 and Google Cloud Platform (GCP) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dunzo’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dunzo’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dunzo technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.