Duolingo
5900 Penn Avenue,
Pittsburgh, 15206, PA,
United States
Pittsburgh, 15206, PA,
United States
1 212-852-7000
Professional Services
Duolingo Technographics
Duolingo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Duolingo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 650 Duolingo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Duolingo has purchased the following applications: Tipalti Invoice Management and Bill Processing System for AP Automation in 2019, Breezy HR Hire for HR Compliance, BackGround Screening in 2022, OpenAI GPT-4 for Generative AI Platforms in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Duolingo is running and its propensity to invest more and deepen its relationship with Tipalti , Oracle , Breezy HR or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Duolingo revenues, which have grown to $369.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Duolingo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Duolingo Tech Stack and Enterprise Applications
Duolingo ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tipalti | Legacy | Tipalti Invoice Management and Bill Processing System | AP Automation | ERP | n/a | 2019 | 2019 |
In 2019 Duolingo deployed Tipalti Invoice Management and Bill Processing System to support its Accounts Payable operations, aligning the implementation with the AP Automation category. The Tipalti Invoice Management and Bill Processing System was provisioned for invoice intake and vendor bill submission workflows and is exposed on Duolingo’s public website to accept supplier invoices and billing requests.
The implementation focused on core AP Automation capabilities, including automated invoice capture and data extraction, configurable approval workflows, three way and two way matching discipline, and centralized invoice routing for finance review. Configuration emphasized workflow orchestration and exception handling to drive consistent invoice processing and to establish an auditable trail of approvals and change history.
Operational coverage centered on corporate finance and accounts payable teams, with the system serving as the primary intake and processing channel for supplier invoices submitted via the website. Functional terminology tied to the AP Automation category is evident in the use of supplier-facing submission forms, invoice validation checks, and role-based approval queues for payments readiness.
Governance adjustments emphasized standardizing approval thresholds, defining workflow ownership inside finance, and instituting searchable audit logs to support compliance and internal review. The deployment of Tipalti Invoice Management and Bill Processing System created a structured platform for AP process governance and operational consistency across Duolingo’s payables function.
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ERP Financial | ERP |
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2018 | 2018 |
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Duolingo HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Breezy HR | Legacy | Breezy HR Hire | HR Compliance, BackGround Screening | HCM | n/a | 2022 | 2022 |
In 2022, Duolingo deployed Breezy HR Hire as a Breezy-hosted careers portal to manage sourcing and hiring for contract and freelance roles. The deployment is hosted by Breezy and is configured to support HR recruiting in the United States, serving as the primary candidate intake surface for contingent talent acquisition.
Duolingo uses Breezy HR Hire within the HR Compliance,BackGround Screening category to support HR recruiting functions, leveraging applicant tracking, candidate sourcing, careers site management, and offer coordination capabilities consistent with Breezy Hire implementations. The Breezy-hosted careers portal captures job postings and candidate submissions, and routes applicants through configurable workflows and screening stages tailored to contract and freelance hiring.
Background-screening and compliance usage for Duolingo is inferred from Breezy Hire's native integrations with background-check providers like Checkr and from built-in compliance features, though no specific third-party background-check vendor for Duolingo is confirmed. Operational coverage is focused on HR recruiting teams in the United States, centralizing candidate intake and screening workflows for contract and freelance roles.
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Recruiting | HCM |
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2021 | 2021 |
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Duolingo AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenAI | Legacy | OpenAI GPT-4 | Generative AI Platforms | AI Development | n/a | 2023 | 2023 |
In 2023 Duolingo deployed OpenAI GPT-4 under the Generative AI Platforms category to power a new subscription tier called Duolingo Max, integrating the OpenAI GPT-4 application into its language learning product to deliver AI tutoring and lesson explanation capabilities. Duolingo Max launched as a paid tier at $29.99 per month or $167.99 per year and initially activates GPT-4 features for Spanish and French courses for English speakers on iOS, establishing a constrained rollout scope while the company expands platform and course coverage.
The implementation centers on two GPT-4 powered modules, Roleplay and Explain My Answer, configured to provide interactive conversational practice and inline explanation workflows. Roleplay uses scenario scripts authored by Duolingo human experts to seed the initial prompt and guide the AI through contextual, course-aligned conversations, and returns AI-generated feedback on response accuracy and complexity. Explain My Answer routes users from specific exercises into a chat with Duo where GPT-4 provides explanations, examples, and clarification for correct and incorrect responses, and the Max tier also bundles unlimited hearts, no ads, and personalized review via the Practice Hub.
Operationally the OpenAI GPT-4 integration is embedded in the mobile application experience, discoverable through the Shop tab and accessible to eligible subscribers, with Duolingo controlling feature availability by course and platform during phased rollout. Duolingo reports months of joint testing and training work with OpenAI and a small user cohort prior to launch, indicating an engineering and product integration effort to tune model prompts and response patterns for in-app lesson flows.
Governance and content safety are enforced through human expert authored prompts, ongoing human review of AI-generated explanations, and tone alignment controls to keep responses fun, encouraging, and occasionally snarky in Duo voice. Duolingo also instituted continuous monitoring and iterative model training to reduce factual errors and undesirable outputs, citing the need to avoid the types of off-tone responses observed in other public GPT-4 deployments.
Duolingo OpenAI GPT-4 Generative AI Platforms integration focuses on language learning and tutoring business functions, with explicit controls on initial course scope and platform availability, scripted prompt governance, and an operational plan to extend features to additional courses and platforms as testing and moderation workflows mature.
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Duolingo Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Duolingo Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2012 | 2012 |
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Duolingo Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2023 | 2023 |
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Duolingo CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Duolingo ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Duolingo TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Duolingo PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Duolingo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Duolingo CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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Network Detection and Response (NDR) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Duolingo
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Customer Experience | Director | Customer Service | |
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Customer Support Manager | Manager | Customer Service | |
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Customer Service Manager | Manager | Customer Service | |
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Senior Operations Manager | Manager | Operations | |
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Apps Being Evaluated by Duolingo Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Duolingo IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Duolingo digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Duolingo Technographics
Duolingo is a Professional Services organization based in United States,
with around 650 employees and annual revenues of $369.0 million.
Duolingo operates a diverse technology stack with applications such as
Tipalti Invoice Management and Bill Processing System, Breezy HR Hire and OpenAI GPT-4,
covering areas like AP Automation, HR Compliance, BackGround Screening and Generative AI Platforms.
Duolingo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tipalti, Breezy HR and OpenAI.
Duolingo recently adopted applications including
OpenAI GPT-4 in 2023, ChatGPT AI Content Generator in 2023 and Tailscale Network Security in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Duolingo’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Duolingo’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Duolingo technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.